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[Bug 1595254] Re: Not all USB ports working

 

The issue started from the time I've installed 16.04. Prior to this I
was working with mint 17.3 with only usb3.0 not working (the other two
usb2.0 ports worked fine).

I've tested against the new kernel but still have the same problem.

The new kernel fixed another problem though: the laptop can successfully
put in suspend mode (e.g. when lid closed) and it resumes perfect.


I'm attaching the new apport 

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

** Tags added: kernel-bug-exists-upstream

** Description changed:

  Working with U16.04 on a Lenovo G50-70. I have two USB 2 and 1 USB 3.0 ports. The one USB on the right side of the laptop is working but the other two on the left side are not (1 USB 2.0, 1 USB 3.0)
  --- 
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  vasilis    1909 F.... pulseaudio
   /dev/snd/controlC1:  vasilis    1909 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=21602d95-9ec7-4978-a172-056846189082
  InstallationDate: Installed on 2016-06-21 (1 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: LENOVO 20351
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic.efi.signed root=UUID=c305eba9-5771-4ffd-8903-348e0cc87c10 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-24-generic N/A
   linux-backports-modules-4.4.0-24-generic  N/A
   linux-firmware                            1.157
  Tags:  xenial
  Uname: Linux 4.4.0-24-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 07/20/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 9ACN32WW
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Lancer 5A2
  dmi.board.vendor: LENOVO
  dmi.board.version: NANANANANO DPK
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo G50-70
  dmi.modalias: dmi:bvnLENOVO:bvr9ACN32WW:bd07/20/2015:svnLENOVO:pn20351:pvrLenovoG50-70:rvnLENOVO:rnLancer5A2:rvrNANANANANODPK:cvnLENOVO:ct10:cvrLenovoG50-70:
  dmi.product.name: 20351
  dmi.product.version: Lenovo G50-70
  dmi.sys.vendor: LENOVO
+ --- 
+ ApportVersion: 2.20.1-0ubuntu2.1
+ Architecture: amd64
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 16.04
+ InstallationDate: Installed on 2016-06-21 (2 days ago)
+ InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
+ Package: linux (not installed)
+ Tags:  xenial
+ Uname: Linux 4.7.0-040700rc4-lowlatency x86_64
+ UnreportableReason: The running kernel is not an Ubuntu kernel
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True

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https://bugs.launchpad.net/bugs/1595254

Title:
  Not all USB ports working

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Working with U16.04 on a Lenovo G50-70. I have two USB 2 and 1 USB 3.0 ports. The one USB on the right side of the laptop is working but the other two on the left side are not (1 USB 2.0, 1 USB 3.0)
  --- 
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  vasilis    1909 F.... pulseaudio
   /dev/snd/controlC1:  vasilis    1909 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=21602d95-9ec7-4978-a172-056846189082
  InstallationDate: Installed on 2016-06-21 (1 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: LENOVO 20351
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic.efi.signed root=UUID=c305eba9-5771-4ffd-8903-348e0cc87c10 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-24-generic N/A
   linux-backports-modules-4.4.0-24-generic  N/A
   linux-firmware                            1.157
  Tags:  xenial
  Uname: Linux 4.4.0-24-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 07/20/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 9ACN32WW
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Lancer 5A2
  dmi.board.vendor: LENOVO
  dmi.board.version: NANANANANO DPK
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo G50-70
  dmi.modalias: dmi:bvnLENOVO:bvr9ACN32WW:bd07/20/2015:svnLENOVO:pn20351:pvrLenovoG50-70:rvnLENOVO:rnLancer5A2:rvrNANANANANODPK:cvnLENOVO:ct10:cvrLenovoG50-70:
  dmi.product.name: 20351
  dmi.product.version: Lenovo G50-70
  dmi.sys.vendor: LENOVO
  --- 
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  InstallationDate: Installed on 2016-06-21 (2 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  Package: linux (not installed)
  Tags:  xenial
  Uname: Linux 4.7.0-040700rc4-lowlatency x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

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