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[Bug 1596281] [NEW] the target drive is not found when connected via USB 3 while installing Lubuntu alternate

 

Public bug reported:

While trying to install from the Lubuntu 16.04 LTS alternate amd64 daily
iso file, the target drive is not found when connected via USB 3.

This happens with an SSD connected via USB 3. The corresponding desktop
iso file works, and the released Lubuntu 16.04 LTS alternate amd64
worked.

This problematic iso file can install into the same SSD, when connected
internally (connected via SATA).

I am writing this bug report booted from Lubuntu 16.04 desktop i364
daily, and I will attach the output of some command lines to illustrate
how the SSD is recognized (and should be recognized also but the
alternate installer).

I think the the bug is located in partman, or some related tool, that
should identify connected drives.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-27-generic 4.4.0-27.46
ProcVersionSignature: Ubuntu 4.4.0-27.46-generic 4.4.13
Uname: Linux 4.4.0-27-generic i686
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  lubuntu    1700 F.... lxpanel
CasperVersion: 1.376
CurrentDesktop: LXDE
Date: Sun Jun 26 09:38:09 2016
LiveMediaBuild: Lubuntu 16.04 LTS "Xenial Xerus" - Release i386 (20160624)
MachineType: TOSHIBA SATELLITE PRO C850-19W
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=sv_SE.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash --- debian-installer/language=sv keyboard-configuration/layoutcode?=se
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-27-generic N/A
 linux-backports-modules-4.4.0-27-generic  N/A
 linux-firmware                            1.157.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/24/2012
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 6.10
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: PLCSF8
dmi.board.vendor: Intel
dmi.board.version: Type2 - Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvr6.10:bd09/24/2012:svnTOSHIBA:pnSATELLITEPROC850-19W:pvrPSCBXE-00C00VN5:rvnIntel:rnPLCSF8:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: SATELLITE PRO C850-19W
dmi.product.version: PSCBXE-00C00VN5
dmi.sys.vendor: TOSHIBA

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: apport-bug i386 package-from-proposed xenial

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https://bugs.launchpad.net/bugs/1596281

Title:
  the target drive is not found when connected via USB 3 while
  installing Lubuntu alternate

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  While trying to install from the Lubuntu 16.04 LTS alternate amd64
  daily iso file, the target drive is not found when connected via USB
  3.

  This happens with an SSD connected via USB 3. The corresponding
  desktop iso file works, and the released Lubuntu 16.04 LTS alternate
  amd64 worked.

  This problematic iso file can install into the same SSD, when
  connected internally (connected via SATA).

  I am writing this bug report booted from Lubuntu 16.04 desktop i364
  daily, and I will attach the output of some command lines to
  illustrate how the SSD is recognized (and should be recognized also
  but the alternate installer).

  I think the the bug is located in partman, or some related tool, that
  should identify connected drives.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-27-generic 4.4.0-27.46
  ProcVersionSignature: Ubuntu 4.4.0-27.46-generic 4.4.13
  Uname: Linux 4.4.0-27-generic i686
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lubuntu    1700 F.... lxpanel
  CasperVersion: 1.376
  CurrentDesktop: LXDE
  Date: Sun Jun 26 09:38:09 2016
  LiveMediaBuild: Lubuntu 16.04 LTS "Xenial Xerus" - Release i386 (20160624)
  MachineType: TOSHIBA SATELLITE PRO C850-19W
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=sv_SE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash --- debian-installer/language=sv keyboard-configuration/layoutcode?=se
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-27-generic N/A
   linux-backports-modules-4.4.0-27-generic  N/A
   linux-firmware                            1.157.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/24/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 6.10
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: PLCSF8
  dmi.board.vendor: Intel
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr6.10:bd09/24/2012:svnTOSHIBA:pnSATELLITEPROC850-19W:pvrPSCBXE-00C00VN5:rvnIntel:rnPLCSF8:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: SATELLITE PRO C850-19W
  dmi.product.version: PSCBXE-00C00VN5
  dmi.sys.vendor: TOSHIBA

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