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[Bug 1565106] Re: Wifi works on W10 but not on Ub 16.04 nor 14.04

 

gerard, the issue you are reporting is an upstream one. Could you please
report this problem following the instructions verbatim at
https://wiki.ubuntu.com/Bugs/Upstream/kernel to the appropriate mailing
list (TO Larry Finger CC linux-wireless)?

Please provide a direct URL to your post to the mailing list when it
becomes available so that it may be tracked.

Thank you for your help.

** Changed in: linux (Ubuntu)
   Importance: Medium => High

** Changed in: linux (Ubuntu)
       Status: Confirmed => Triaged

** Description changed:

- Hi
- I just bought a laptop "HP Envy x360 15-w100nf". Everything's fine except wifi
- - It works on w10
- - but not on Ub 16.04 / 4.4.0-15 / 64 bits
- - nor Ub 14.04
+ The Wifi in my HP Envy x360 15-w100nf doesn't work in Ubuntu
+ 14.04-16.04. It works on Windows 10.
  
- I've spent hours of discussions and tests on wifi forum
- URL = https://forum.ubuntu-fr.org/viewtopic.php?id=1987186
- (unfortunately it's in French but command line tests are quite understandable)
+ I've spent hours of discussions and tests on wifi forum:
+ https://forum.ubuntu-fr.org/viewtopic.php?id=1987186
  
- Now I think nobody can help me on the forum because we've tried everything, that's why I assume it's a bug.
- I'm ready to make every test which could help solving this problem
+ 02:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8723BE PCIe Wireless Network Adapter [10ec:b723]
+ 	Subsystem: Hewlett-Packard Company RTL8723BE PCIe Wireless Network Adapter [103c:804c]
+ Kernel modules: rtl8723be
  
- In the meantime, have a nice day (actually a nice night ... in France !)
- --- 
+ ---
  ApportVersion: 2.20-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  clubmicronet   1295 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  clubmicronet   1295 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=b66db7f5-8c76-4cbb-829f-610caa034e13
  InstallationDate: Installed on 2016-03-22 (10 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160307)
  MachineType: HP HP ENVY x360 Convertible
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-15-generic.efi.signed root=UUID=39204032-2bfd-4402-b4a8-87db0dd6075f ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-15.31-generic 4.4.6
  RelatedPackageVersions:
-  linux-restricted-modules-4.4.0-15-generic N/A
-  linux-backports-modules-4.4.0-15-generic  N/A
-  linux-firmware                            1.157
+  linux-restricted-modules-4.4.0-15-generic N/A
+  linux-backports-modules-4.4.0-15-generic  N/A
+  linux-firmware                            1.157
  Tags:  xenial
  Uname: Linux 4.4.0-15-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/10/2015
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.13
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 80D0
  dmi.board.vendor: HP
  dmi.board.version: 84.24
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.13:bd08/10/2015:svnHP:pnHPENVYx360Convertible:pvrType1ProductConfigId:rvnHP:rn80D0:rvr84.24:cvnHP:ct10:cvrChassisVersion:
  dmi.product.name: HP ENVY x360 Convertible
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: HP

-- 
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https://bugs.launchpad.net/bugs/1565106

Title:
  Wifi works on W10 but not on Ub 16.04 nor 14.04

Status in linux package in Ubuntu:
  Triaged

Bug description:
  The Wifi in my HP Envy x360 15-w100nf doesn't work in Ubuntu
  14.04-16.04. It works on Windows 10.

  I've spent hours of discussions and tests on wifi forum:
  https://forum.ubuntu-fr.org/viewtopic.php?id=1987186

  02:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8723BE PCIe Wireless Network Adapter [10ec:b723]
  	Subsystem: Hewlett-Packard Company RTL8723BE PCIe Wireless Network Adapter [103c:804c]
  Kernel modules: rtl8723be

  ---
  ApportVersion: 2.20-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  clubmicronet   1295 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=b66db7f5-8c76-4cbb-829f-610caa034e13
  InstallationDate: Installed on 2016-03-22 (10 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160307)
  MachineType: HP HP ENVY x360 Convertible
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-15-generic.efi.signed root=UUID=39204032-2bfd-4402-b4a8-87db0dd6075f ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-15.31-generic 4.4.6
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-15-generic N/A
   linux-backports-modules-4.4.0-15-generic  N/A
   linux-firmware                            1.157
  Tags:  xenial
  Uname: Linux 4.4.0-15-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/10/2015
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.13
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 80D0
  dmi.board.vendor: HP
  dmi.board.version: 84.24
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.13:bd08/10/2015:svnHP:pnHPENVYx360Convertible:pvrType1ProductConfigId:rvnHP:rn80D0:rvr84.24:cvnHP:ct10:cvrChassisVersion:
  dmi.product.name: HP ENVY x360 Convertible
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: HP

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