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Message #186050
[Bug 1596406] WifiSyslog.txt
apport information
** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1596406/+attachment/4691080/+files/WifiSyslog.txt
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https://bugs.launchpad.net/bugs/1596406
Title:
Bluetooth disabled
Status in linux package in Ubuntu:
Confirmed
Bug description:
Bluetooth does not work. In settings it is set to ON but the
visibility option is greyed out. Since install of elementary OS freya
from Windows 10, I have not been able to use Bluetooth. My PC is HP
15-r201ne, it has a Realtek card - can't remember the command for
getting the exact model.
Maybe this output will help diagnosing the problem,
lsusb; dmesg | grep -i bluetooth; dmesg | grep -i firmware; rfkill
list all; lsmod | grep bluetooth; hciconfig -a; uname -a
Bus 003 Device 004: ID 0bda:5776 Realtek Semiconductor Corp.
Bus 003 Device 003: ID 0bda:b001 Realtek Semiconductor Corp.
Bus 003 Device 002: ID 8087:8000 Intel Corp.
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
[ 2.575374] usb 3-1.4: Product: Bluetooth Radio
[ 26.206894] Bluetooth: Core ver 2.20
[ 26.206918] Bluetooth: HCI device and connection manager initialized
[ 26.206923] Bluetooth: HCI socket layer initialized
[ 26.206926] Bluetooth: L2CAP socket layer initialized
[ 26.206931] Bluetooth: SCO socket layer initialized
[ 33.075945] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 33.075951] Bluetooth: BNEP filters: protocol multicast
[ 33.075957] Bluetooth: BNEP socket layer initialized
[ 108.179813] Modules linked in: nvram msr ctr ccm bnep binfmt_misc nls_iso8859_1 uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_core v4l2_common videodev media btusb intel_rapl bluetooth iosf_mbi ip6t_REJECT x86_pkg_temp_thermal intel_powerclamp nf_reject_ipv6 nf_log_ipv6 coretemp xt_hl ip6t_rt nf_conntrack_ipv6 nf_defrag_ipv6 ipt_REJECT nf_reject_ipv4 nf_log_ipv4 nf_log_common xt_LOG xt_limit xt_tcpudp kvm snd_hda_codec_realtek snd_hda_codec_hdmi snd_hda_codec_generic arc4 xt_addrtype snd_hda_intel rtl8723be snd_hda_controller snd_hda_codec nf_conntrack_ipv4 nf_defrag_ipv4 btcoexist xt_conntrack crct10dif_pclmul crc32_pclmul ip6table_filter ghash_clmulni_intel ip6_tables rtl8723_common aesni_intel rtl_pci rtlwifi nf_conntrack_netbios_ns nf_conntrack_broadcast nf_nat_ftp nf_nat nf_conntrack_ftp mac80211 nf_conntrack snd_hwdep iptable_filter aes_x86_64 ip_tables snd_pcm cfg80211 lrw snd_seq_midi snd_seq_midi_event snd_rawmidi gf128mul x_tables snd_seq hp_wmi sparse_keymap i2c_hid hid glue_helper snd_seq_device ablk_helper parport_pc ppdev snd_timer joydev lp cryptd serio_raw snd shpchp i2c_designware_platform i2c_designware_core parport hp_wireless lpc_ich 8250_dw mei_me soc_button_array soundcore snd_soc_sst_acpi mei mac_hid spi_pxa2xx_platform i915 i2c_algo_bit drm_kms_helper ahci drm psmouse libahci r8169 wmi mii video sdhci_acpi sdhci
[ 0.324042] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored
[ 25.361699] rtl8723be: Using firmware rtlwifi/rtl8723befw.bin
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
1: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
bluetooth 491520 21 bnep,btusb
hci0: Type: BR/EDR Bus: USB
BD Address: C4:8E:8F:78:D3:4C ACL MTU: 820:8 SCO MTU: 255:16
UP RUNNING
RX bytes:1164 acl:0 sco:0 events:64 errors:0
TX bytes:1052 acl:0 sco:0 commands:64 errors:0
Features: 0xff 0xff 0xff 0xfe 0xdb 0xff 0x7b 0x87
Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3
Link policy: RSWITCH HOLD SNIFF PARK
Link mode: SLAVE ACCEPT
Name: 'elementary-0'
Class: 0x00010c
Service Classes: Unspecified
Device Class: Computer, Laptop
HCI Version: 4.0 (0x6) Revision: 0xb
LMP Version: 4.0 (0x6) Subversion: 0x8723
Manufacturer: Realtek Semiconductor Corporation (93)
Linux 3.19.0-39-generic #44~14.04.1-Ubuntu SMP Wed Dec 2 10:00:35 UTC
2015 x86_64 x86_64 x86_64 GNU/Linux
Thanks
---
ApportVersion: 2.14.1-0ubuntu3.21
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: martin 1772 F.... pulseaudio
/dev/snd/pcmC1D0p: martin 1772 F...m pulseaudio
/dev/snd/controlC1: martin 1772 F.... pulseaudio
CurrentDesktop: Pantheon
DistroRelease: elementary OS 0.3.2
HibernationDevice: RESUME=UUID=34475637-941c-4dcf-bfef-1d9592580b42
InstallationDate: Installed on 2016-06-23 (4 days ago)
InstallationMedia: elementary OS 0.3.2 "Freya" - Stable amd64 (20151209)
MachineType: Hewlett-Packard HP 15 Notebook PC
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-39-generic.efi.signed root=UUID=618b105c-db5a-4a9f-b2c9-78247016e883 ro quiet splash acpi=force vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
RelatedPackageVersions:
linux-restricted-modules-3.19.0-39-generic N/A
linux-backports-modules-3.19.0-39-generic N/A
linux-firmware 1.144+ar3012
Tags: freya
Uname: Linux 3.19.0-39-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/18/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.36
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2211
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 86.49
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.36:bd12/18/2014:svnHewlett-Packard:pnHP15NotebookPC:pvr0975120000405F00000610180:rvnHewlett-Packard:rn2211:rvr86.49:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 15 Notebook PC
dmi.product.version: 0975120000405F00000610180
dmi.sys.vendor: Hewlett-Packard
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