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[Bug 1596837] [NEW] Keyboard and Touchpad doesn't work after Suspend/Hibernate Gnome 16.04

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Marcel <pro.rammstein@xxxxxxxxx>
Date: Tue, 28 Jun 2016 08:01:56 -0000
Reply-to: Bug 1596837 <1596837@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

After I resume my Toshiba L50-A-164 from Hibernate/Suspend the keyboard and touchpad doesn't work. This happens every few times.
The USB mouse does work.

(I'm currently typing this on an USB Keyboard, plugged in after the
resume)

The nvidia drivers are installed, most of the system part should be "on
stock". If I remember it correct, I had the issue as well with the noveu
driver.

The system is still running, so I'm able to collect logs in the next few
hours.

I found a few old reports on the web with the similar issues, but none
of them seemed to be fixed.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-24-generic 4.4.0-24.43
ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
Uname: Linux 4.4.0-24-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  marcel     1428 F.... pulseaudio
 /dev/snd/controlC0:  marcel     1428 F.... pulseaudio
CurrentDesktop: GNOME
Date: Tue Jun 28 09:58:57 2016
HibernationDevice: RESUME=UUID=7260cc8f-b3ca-4e63-9230-04d4657ff508
InstallationDate: Installed on 2016-04-26 (62 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Release amd64 (20160421)
MachineType: TOSHIBA SATELLITE L50-A-164
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic root=UUID=cc1d33e3-b16c-45fd-a781-b5d3400cb497 ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-24-generic N/A
 linux-backports-modules-4.4.0-24-generic  N/A
 linux-firmware                            1.157.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/19/2014
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 1.90
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: VG10ST
dmi.board.vendor: TOSHIBA
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnTOSHIBA:bvr1.90:bd09/19/2014:svnTOSHIBA:pnSATELLITEL50-A-164:pvrPSKKEE-005003GR:rvnTOSHIBA:rnVG10ST:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
dmi.product.name: SATELLITE L50-A-164
dmi.product.version: PSKKEE-005003GR
dmi.sys.vendor: TOSHIBA

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug hibernate keyboard mouse suspend xenial

** Description changed:

- After I resume my Toshiba L50-A-164 from Hibernate/Suspend the keyboard
- and touchpad doesn't work. This happens every few times.
+ After I resume my Toshiba L50-A-164 from Hibernate/Suspend the keyboard and touchpad doesn't work. This happens every few times.
+ The USB mouse does work.
  
- (I'm currently typing this on an USB Keyboard)
+ (I'm currently typing this on an USB Keyboard, plugged in after the
+ resume)
  
  The nvidia drivers are installed, most of the system part should be "on
  stock".
  
  The system is still running, so I'm able to collect logs in the next few
  hours.
  
  I found a few old reports on the web with the similar issues, but none
  of them seemed to be fixed.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-24-generic 4.4.0-24.43
  ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
  Uname: Linux 4.4.0-24-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  marcel     1428 F.... pulseaudio
-  /dev/snd/controlC0:  marcel     1428 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  marcel     1428 F.... pulseaudio
+  /dev/snd/controlC0:  marcel     1428 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Tue Jun 28 09:58:57 2016
  HibernationDevice: RESUME=UUID=7260cc8f-b3ca-4e63-9230-04d4657ff508
  InstallationDate: Installed on 2016-04-26 (62 days ago)
  InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Release amd64 (20160421)
  MachineType: TOSHIBA SATELLITE L50-A-164
  ProcEnviron:
-  TERM=xterm-256color
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=de_DE.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=de_DE.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic root=UUID=cc1d33e3-b16c-45fd-a781-b5d3400cb497 ro quiet splash
  RelatedPackageVersions:
-  linux-restricted-modules-4.4.0-24-generic N/A
-  linux-backports-modules-4.4.0-24-generic  N/A
-  linux-firmware                            1.157.1
+  linux-restricted-modules-4.4.0-24-generic N/A
+  linux-backports-modules-4.4.0-24-generic  N/A
+  linux-firmware                            1.157.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/19/2014
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: 1.90
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: VG10ST
  dmi.board.vendor: TOSHIBA
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnTOSHIBA:bvr1.90:bd09/19/2014:svnTOSHIBA:pnSATELLITEL50-A-164:pvrPSKKEE-005003GR:rvnTOSHIBA:rnVG10ST:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
  dmi.product.name: SATELLITE L50-A-164
  dmi.product.version: PSKKEE-005003GR
  dmi.sys.vendor: TOSHIBA

** Description changed:

  After I resume my Toshiba L50-A-164 from Hibernate/Suspend the keyboard and touchpad doesn't work. This happens every few times.
  The USB mouse does work.
  
  (I'm currently typing this on an USB Keyboard, plugged in after the
  resume)
  
  The nvidia drivers are installed, most of the system part should be "on
- stock".
+ stock". If I remember it correct, I had the issue as well with the noveu
+ driver.
  
  The system is still running, so I'm able to collect logs in the next few
  hours.
  
  I found a few old reports on the web with the similar issues, but none
  of them seemed to be fixed.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-24-generic 4.4.0-24.43
  ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
  Uname: Linux 4.4.0-24-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  marcel     1428 F.... pulseaudio
   /dev/snd/controlC0:  marcel     1428 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Tue Jun 28 09:58:57 2016
  HibernationDevice: RESUME=UUID=7260cc8f-b3ca-4e63-9230-04d4657ff508
  InstallationDate: Installed on 2016-04-26 (62 days ago)
  InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Release amd64 (20160421)
  MachineType: TOSHIBA SATELLITE L50-A-164
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic root=UUID=cc1d33e3-b16c-45fd-a781-b5d3400cb497 ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-24-generic N/A
   linux-backports-modules-4.4.0-24-generic  N/A
   linux-firmware                            1.157.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/19/2014
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: 1.90
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: VG10ST
  dmi.board.vendor: TOSHIBA
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnTOSHIBA:bvr1.90:bd09/19/2014:svnTOSHIBA:pnSATELLITEL50-A-164:pvrPSKKEE-005003GR:rvnTOSHIBA:rnVG10ST:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
  dmi.product.name: SATELLITE L50-A-164
  dmi.product.version: PSKKEE-005003GR
  dmi.sys.vendor: TOSHIBA

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1596837

Title:
  Keyboard  and Touchpad doesn't work after Suspend/Hibernate Gnome
  16.04

Status in linux package in Ubuntu:
  New

Bug description:
  After I resume my Toshiba L50-A-164 from Hibernate/Suspend the keyboard and touchpad doesn't work. This happens every few times.
  The USB mouse does work.

  (I'm currently typing this on an USB Keyboard, plugged in after the
  resume)

  The nvidia drivers are installed, most of the system part should be
  "on stock". If I remember it correct, I had the issue as well with the
  noveu driver.

  The system is still running, so I'm able to collect logs in the next
  few hours.

  I found a few old reports on the web with the similar issues, but none
  of them seemed to be fixed.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-24-generic 4.4.0-24.43
  ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
  Uname: Linux 4.4.0-24-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  marcel     1428 F.... pulseaudio
   /dev/snd/controlC0:  marcel     1428 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Tue Jun 28 09:58:57 2016
  HibernationDevice: RESUME=UUID=7260cc8f-b3ca-4e63-9230-04d4657ff508
  InstallationDate: Installed on 2016-04-26 (62 days ago)
  InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Release amd64 (20160421)
  MachineType: TOSHIBA SATELLITE L50-A-164
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic root=UUID=cc1d33e3-b16c-45fd-a781-b5d3400cb497 ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-24-generic N/A
   linux-backports-modules-4.4.0-24-generic  N/A
   linux-firmware                            1.157.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/19/2014
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: 1.90
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: VG10ST
  dmi.board.vendor: TOSHIBA
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnTOSHIBA:bvr1.90:bd09/19/2014:svnTOSHIBA:pnSATELLITEL50-A-164:pvrPSKKEE-005003GR:rvnTOSHIBA:rnVG10ST:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
  dmi.product.name: SATELLITE L50-A-164
  dmi.product.version: PSKKEE-005003GR
  dmi.sys.vendor: TOSHIBA

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Follow ups

[Bug 1596837] Re: [kernel-fixed-upstream] Keyboard and Touchpad doesn't work after Suspend/Hibernate Gnome 16.04
From: Christopher M. Penalver, 2016-07-03
[Bug 1596837] Re: Keyboard and Touchpad doesn't work after Suspend/Hibernate Gnome 16.04
From: Marcel, 2016-07-02
[Bug 1596837] Re: Keyboard and Touchpad doesn't work after Suspend/Hibernate Gnome 16.04
From: Marcel, 2016-06-29
[Bug 1596837] Re: Keyboard and Touchpad doesn't work after Suspend/Hibernate Gnome 16.04
From: Joseph Salisbury, 2016-06-29
[Bug 1596837] Status changed to Confirmed
From: Brad Figg, 2016-06-28