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[Bug 1596886] Re: package linux-image-4.4.0-28-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

 

** Tags removed: need-duplicate-check

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https://bugs.launchpad.net/bugs/1596886

Title:
  package linux-image-4.4.0-28-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

Status in linux package in Ubuntu:
  New

Bug description:
  Somehow wouldn't install properly. Only program running at same time
  was browser.

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-28-generic (not installed)
  ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
  Uname: Linux 4.4.0-24-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  rich2506   1794 F.... pulseaudio
  Date: Tue Jun 28 05:40:55 2016
  ErrorMessage: subprocess new pre-installation script returned error exit status 128
  HibernationDevice: RESUME=UUID=e9591381-900d-43a7-a50d-8ed0c8afe065
  InstallationDate: Installed on 2016-01-21 (158 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Dell Inc. Inspiron 3252
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic.efi.signed root=UUID=0170c76f-4a05-4c0b-8dd7-e1c1dcd10e68 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc N/A
  SourcePackage: linux
  Title: package linux-image-4.4.0-28-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
  UpgradeStatus: Upgraded to xenial on 2016-05-03 (55 days ago)
  dmi.bios.date: 08/24/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 2.2.2
  dmi.board.name: 0WVYMC
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvr2.2.2:bd08/24/2015:svnDellInc.:pnInspiron3252:pvr2.2.2:rvnDellInc.:rn0WVYMC:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:
  dmi.product.name: Inspiron 3252
  dmi.product.version: 2.2.2
  dmi.sys.vendor: Dell Inc.

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