kernel-packages team mailing list archive

Thread
Date
[Bug 1233216] Re: USB3 not working. Unable to enumerate USB device

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Hassan El Jacifi <1233216@xxxxxxxxxxxxxxxxxx>
Date: Mon, 30 Sep 2013 15:01:18 -0000
Reply-to: Bug 1233216 <1233216@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Sep 30 16:57:27 Jupiter kernel: [ 2523.873243] usb 2-2: new high-speed USB device number 5 using ehci-pci
Sep 30 16:57:27 Jupiter kernel: [ 2524.006204] usb 2-2: New USB device found, idVendor=1b1c, idProduct=1a00
Sep 30 16:57:27 Jupiter kernel: [ 2524.006210] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Sep 30 16:57:27 Jupiter kernel: [ 2524.006213] usb 2-2: Product: Voyager 3.0
Sep 30 16:57:27 Jupiter kernel: [ 2524.006216] usb 2-2: Manufacturer: Corsair
Sep 30 16:57:27 Jupiter kernel: [ 2524.006219] usb 2-2: SerialNumber: 09021000000000000000000477
Sep 30 16:57:27 Jupiter kernel: [ 2524.006704] scsi21 : usb-storage 2-2:1.0
Sep 30 16:57:27 Jupiter mtp-probe: checking bus 2, device 5: "/sys/devices/pci0000:00/0000:00:1d.7/usb2/2-2"
Sep 30 16:57:27 Jupiter mtp-probe: bus: 2, device: 5 was not an MTP device
Sep 30 16:57:28 Jupiter kernel: [ 2525.005275] scsi 21:0:0:0: Direct-Access     Corsair  Voyager 3.0      1.00 PQ: 0 ANSI: 5
Sep 30 16:57:28 Jupiter kernel: [ 2525.006752] sd 21:0:0:0: Attached scsi generic sg6 type 0
Sep 30 16:57:28 Jupiter kernel: [ 2525.007328] sd 21:0:0:0: [sde] 31375360 512-byte logical blocks: (16.0 GB/14.9 GiB)
Sep 30 16:57:28 Jupiter kernel: [ 2525.007780] sd 21:0:0:0: [sde] Write Protect is off
Sep 30 16:57:28 Jupiter kernel: [ 2525.007787] sd 21:0:0:0: [sde] Mode Sense: 03 00 00 00
Sep 30 16:57:28 Jupiter kernel: [ 2525.008129] sd 21:0:0:0: [sde] No Caching mode page present
Sep 30 16:57:28 Jupiter kernel: [ 2525.008135] sd 21:0:0:0: [sde] Assuming drive cache: write through
Sep 30 16:57:28 Jupiter kernel: [ 2525.010618] sd 21:0:0:0: [sde] No Caching mode page present
Sep 30 16:57:28 Jupiter kernel: [ 2525.010622] sd 21:0:0:0: [sde] Assuming drive cache: write through
Sep 30 16:57:28 Jupiter kernel: [ 2525.011544] usb 2-2: USB disconnect, device number 5
Sep 30 16:57:28 Jupiter kernel: [ 2525.020326] sd 21:0:0:0: [sde] Unhandled error code
Sep 30 16:57:28 Jupiter kernel: [ 2525.020331] sd 21:0:0:0: [sde]  
Sep 30 16:57:28 Jupiter kernel: [ 2525.020333] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
Sep 30 16:57:28 Jupiter kernel: [ 2525.020336] sd 21:0:0:0: [sde] CDB: 
Sep 30 16:57:28 Jupiter kernel: [ 2525.020337] Read(10): 28 00 00 00 00 00 00 00 08 00
Sep 30 16:57:28 Jupiter kernel: [ 2525.020347] end_request: I/O error, dev sde, sector 0
Sep 30 16:57:28 Jupiter kernel: [ 2525.020349] quiet_error: 64 callbacks suppressed
Sep 30 16:57:28 Jupiter kernel: [ 2525.020351] Buffer I/O error on device sde, logical block 0
Sep 30 16:57:28 Jupiter kernel: [ 2525.020427] ldm_validate_partition_table(): Disk read failed.
Sep 30 16:57:28 Jupiter kernel: [ 2525.020452] Dev sde: unable to read RDB block 0
Sep 30 16:57:28 Jupiter kernel: [ 2525.020483]  sde: unable to read partition table
Sep 30 16:57:28 Jupiter kernel: [ 2525.020639] sd 21:0:0:0: [sde] READ CAPACITY failed
Sep 30 16:57:28 Jupiter kernel: [ 2525.020643] sd 21:0:0:0: [sde]  
Sep 30 16:57:28 Jupiter kernel: [ 2525.020645] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
Sep 30 16:57:28 Jupiter kernel: [ 2525.020647] sd 21:0:0:0: [sde] Sense not available.
Sep 30 16:57:28 Jupiter kernel: [ 2525.020701] sd 21:0:0:0: [sde] Incomplete mode parameter data
Sep 30 16:57:28 Jupiter kernel: [ 2525.020705] sd 21:0:0:0: [sde] Assuming drive cache: write through
Sep 30 16:57:28 Jupiter kernel: [ 2525.020709] sd 21:0:0:0: [sde] Attached SCSI removable disk
Sep 30 16:57:28 Jupiter kernel: [ 2525.332405] hub 2-0:1.0: unable to enumerate USB device on port 2
Sep 30 16:57:29 Jupiter kernel: [ 2525.787771] usb 6-2: new low-speed USB device number 2 using uhci_hcd
Sep 30 16:57:29 Jupiter kernel: [ 2525.907754] usb 6-2: device descriptor read/64, error -71
Sep 30 16:57:29 Jupiter kernel: [ 2526.247620] usb 6-2: new full-speed USB device number 3 using uhci_hcd
Sep 30 16:57:30 Jupiter kernel: [ 2527.090967] usb 6-2: new full-speed USB device number 4 using uhci_hcd
Sep 30 16:57:30 Jupiter kernel: [ 2527.506728] usb 6-2: device not accepting address 4, error -71
Sep 30 16:57:31 Jupiter kernel: [ 2527.822432] usb 6-2: new low-speed USB device number 5 using uhci_hcd
Sep 30 16:57:31 Jupiter kernel: [ 2528.238149] usb 6-2: device not accepting address 5, error -71
Sep 30 16:57:31 Jupiter kernel: [ 2528.238165] hub 6-0:1.0: unable to enumerate USB device on port 2
Sep 30 16:57:51 Jupiter kernel: [ 2548.663613] usb 6-2: new full-speed USB device number 6 using uhci_hcd
Sep 30 16:57:52 Jupiter kernel: [ 2548.895534] usb 6-2: new low-speed USB device number 7 using uhci_hcd
Sep 30 16:57:52 Jupiter kernel: [ 2549.131256] usb 6-2: new full-speed USB device number 8 using uhci_hcd

** Description changed:

+ USB3 stick is no more detected/mounted
+ 
+ 
+ 
  Bus 002 Device 004: ID 08ec:0020 M-Systems Flash Disk Pioneers TravelDrive
-       (Bus Powered)
-     MaxPower               94mA
-   (Bus Powered)
+       (Bus Powered)
+     MaxPower               94mA
+   (Bus Powered)
  Bus 003 Device 002: ID 04a9:220d Canon, Inc. CanoScan N670U/N676U/LiDE 20
-       (Bus Powered)
-     MaxPower              500mA
-   (Bus Powered)
+       (Bus Powered)
+     MaxPower              500mA
+   (Bus Powered)
  Bus 004 Device 002: ID 046d:c313 Logitech, Inc. Internet 350 Keyboard
-       (Bus Powered)
-     MaxPower               70mA
-   (Bus Powered)
+       (Bus Powered)
+     MaxPower               70mA
+   (Bus Powered)
  Bus 004 Device 003: ID 046d:c03e Logitech, Inc. Premium Optical Wheel Mouse (M-BT58)
-       (Bus Powered)
-     MaxPower               98mA
-   (Bus Powered)
+       (Bus Powered)
+     MaxPower               98mA
+   (Bus Powered)
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
-       Self Powered
-     MaxPower                0mA
-   Self Powered
+       Self Powered
+     MaxPower                0mA
+   Self Powered
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
-       Self Powered
-     MaxPower                0mA
-   Self Powered
+       Self Powered
+     MaxPower                0mA
+   Self Powered
  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
-       Self Powered
-     MaxPower                0mA
-   Self Powered
+       Self Powered
+     MaxPower                0mA
+   Self Powered
  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
-       Self Powered
-     MaxPower                0mA
-   Self Powered
+       Self Powered
+     MaxPower                0mA
+   Self Powered
  Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
-       Self Powered
-     MaxPower                0mA
-   Self Powered
+       Self Powered
+     MaxPower                0mA
+   Self Powered
  Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
-       Self Powered
-     MaxPower                0mA
-   Self Powered
+       Self Powered
+     MaxPower                0mA
+   Self Powered
  Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
-       Self Powered
-     MaxPower                0mA
-   Self Powered
+       Self Powered
+     MaxPower                0mA
+   Self Powered
  Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
-       Self Powered
-     MaxPower                0mA
-   Self Powered
+       Self Powered
+     MaxPower                0mA
+   Self Powered
  Bus 009 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
-       Self Powered
-     MaxPower                0mA
-   Self Powered
+       Self Powered
+     MaxPower                0mA
+   Self Powered
  Bus 010 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
-       Self Powered
-     MaxPower                0mA
-   Self Powered
+       Self Powered
+     MaxPower                0mA
+   Self Powered
  3-2:1.0: No such file or directory
  /:  Bus 10.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 5000M
  /:  Bus 09.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M
  /:  Bus 08.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
  /:  Bus 07.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
  /:  Bus 06.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
  /:  Bus 05.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
  /:  Bus 04.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
-     |__ Port 1: Dev 2, If 0, Class=HID, Driver=usbhid, 1.5M
-     |__ Port 1: Dev 2, If 1, Class=HID, Driver=usbhid, 1.5M
-     |__ Port 2: Dev 3, If 0, Class=HID, Driver=usbhid, 1.5M
+     |__ Port 1: Dev 2, If 0, Class=HID, Driver=usbhid, 1.5M
+     |__ Port 1: Dev 2, If 1, Class=HID, Driver=usbhid, 1.5M
+     |__ Port 2: Dev 3, If 0, Class=HID, Driver=usbhid, 1.5M
  /:  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
-     |__ Port 2: Dev 2, If 0, Class=vend., Driver=, 12M
+     |__ Port 2: Dev 2, If 0, Class=vend., Driver=, 12M
  /:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/6p, 480M
-     |__ Port 1: Dev 4, If 0, Class=stor., Driver=usb-storage, 480M
+     |__ Port 1: Dev 4, If 0, Class=stor., Driver=usb-storage, 480M
  /:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/6p, 480M
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-31-generic 3.8.0-31.46
  ProcVersionSignature: Ubuntu 3.8.0-31.46-generic 3.8.13.8
  Uname: Linux 3.8.0-31-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  waver      3012 F.... pulseaudio
-  /dev/snd/controlC0:  waver      3012 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  waver      3012 F.... pulseaudio
+  /dev/snd/controlC0:  waver      3012 F.... pulseaudio
  Date: Mon Sep 30 16:57:40 2013
  HibernationDevice: RESUME=UUID=8c728597-f27b-4e83-a813-c25f6b076b7d
  InstallationDate: Installed on 2012-03-01 (577 days ago)
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111011)
  MachineType: Gigabyte Technology Co., Ltd. X58A-UD3R
  MarkForUpload: True
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-31-generic root=/dev/mapper/jupiter-root ro crashkernel=384M-2G:64M,2G-:128M quiet splash nomodeset ipv6.disable=1 vga=0x034a vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.8.0-31-generic N/A
-  linux-backports-modules-3.8.0-31-generic  N/A
-  linux-firmware                            1.113
+  linux-restricted-modules-3.8.0-31-generic N/A
+  linux-backports-modules-3.8.0-31-generic  N/A
+  linux-firmware                            1.113
  RfKill:
-  0: phy0: Wireless LAN
-  	Soft blocked: no
-  	Hard blocked: no
+  0: phy0: Wireless LAN
+   Soft blocked: no
+   Hard blocked: no
  SourcePackage: linux
  StagingDrivers: zram
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/16/2011
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F8a
  dmi.board.name: X58A-UD3R
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF8a:bd05/16/2011:svnGigabyteTechnologyCo.,Ltd.:pnX58A-UD3R:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnX58A-UD3R:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: X58A-UD3R
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Attachment removed: "WifiSyslog.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1233216/+attachment/3851256/+files/WifiSyslog.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1233216

Title:
  USB3 not working. Unable to enumerate USB device

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  USB3 stick is no more detected/mounted


  
  Bus 002 Device 004: ID 08ec:0020 M-Systems Flash Disk Pioneers TravelDrive
        (Bus Powered)
      MaxPower               94mA
    (Bus Powered)
  Bus 003 Device 002: ID 04a9:220d Canon, Inc. CanoScan N670U/N676U/LiDE 20
        (Bus Powered)
      MaxPower              500mA
    (Bus Powered)
  Bus 004 Device 002: ID 046d:c313 Logitech, Inc. Internet 350 Keyboard
        (Bus Powered)
      MaxPower               70mA
    (Bus Powered)
  Bus 004 Device 003: ID 046d:c03e Logitech, Inc. Premium Optical Wheel Mouse (M-BT58)
        (Bus Powered)
      MaxPower               98mA
    (Bus Powered)
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
        Self Powered
      MaxPower                0mA
    Self Powered
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
        Self Powered
      MaxPower                0mA
    Self Powered
  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
        Self Powered
      MaxPower                0mA
    Self Powered
  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
        Self Powered
      MaxPower                0mA
    Self Powered
  Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
        Self Powered
      MaxPower                0mA
    Self Powered
  Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
        Self Powered
      MaxPower                0mA
    Self Powered
  Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
        Self Powered
      MaxPower                0mA
    Self Powered
  Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
        Self Powered
      MaxPower                0mA
    Self Powered
  Bus 009 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
        Self Powered
      MaxPower                0mA
    Self Powered
  Bus 010 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
        Self Powered
      MaxPower                0mA
    Self Powered
  3-2:1.0: No such file or directory
  /:  Bus 10.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 5000M
  /:  Bus 09.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M
  /:  Bus 08.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
  /:  Bus 07.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
  /:  Bus 06.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
  /:  Bus 05.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
  /:  Bus 04.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
      |__ Port 1: Dev 2, If 0, Class=HID, Driver=usbhid, 1.5M
      |__ Port 1: Dev 2, If 1, Class=HID, Driver=usbhid, 1.5M
      |__ Port 2: Dev 3, If 0, Class=HID, Driver=usbhid, 1.5M
  /:  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
      |__ Port 2: Dev 2, If 0, Class=vend., Driver=, 12M
  /:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/6p, 480M
      |__ Port 1: Dev 4, If 0, Class=stor., Driver=usb-storage, 480M
  /:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/6p, 480M

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-31-generic 3.8.0-31.46
  ProcVersionSignature: Ubuntu 3.8.0-31.46-generic 3.8.13.8
  Uname: Linux 3.8.0-31-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  waver      3012 F.... pulseaudio
   /dev/snd/controlC0:  waver      3012 F.... pulseaudio
  Date: Mon Sep 30 16:57:40 2013
  HibernationDevice: RESUME=UUID=8c728597-f27b-4e83-a813-c25f6b076b7d
  InstallationDate: Installed on 2012-03-01 (577 days ago)
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111011)
  MachineType: Gigabyte Technology Co., Ltd. X58A-UD3R
  MarkForUpload: True
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-31-generic root=/dev/mapper/jupiter-root ro crashkernel=384M-2G:64M,2G-:128M quiet splash nomodeset ipv6.disable=1 vga=0x034a vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-31-generic N/A
   linux-backports-modules-3.8.0-31-generic  N/A
   linux-firmware                            1.113
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  StagingDrivers: zram
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/16/2011
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F8a
  dmi.board.name: X58A-UD3R
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF8a:bd05/16/2011:svnGigabyteTechnologyCo.,Ltd.:pnX58A-UD3R:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnX58A-UD3R:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: X58A-UD3R
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1233216/+subscriptions
References

[Bug 1233216] [NEW] USB3 not working. Unable to enumerate USB device
From: Hassan El Jacifi, 2013-09-30