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[Bug 1598160] [NEW] [Hewlett-Packard HP EliteBook 840 G1] hibernate/resume failure

 

Public bug reported:

system did not resume, screen was static and no input was processed

ProblemType: KernelOops
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-24-generic 4.4.0-24.43
ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
Uname: Linux 4.4.0-24-generic x86_64
Annotation: This occurred during a previous hibernation, and prevented the system from resuming properly.
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  voer       2318 F.... pulseaudio
 /dev/snd/controlC0:  voer       2318 F.... pulseaudio
Date: Fri Jul  1 15:17:22 2016
DuplicateSignature: hibernate/resume:Hewlett-Packard HP EliteBook 840 G1:L71 Ver. 01.30
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
HibernationDevice: RESUME=UUID=55e6a4cb-99d0-4a44-a638-b9cd2e797ba0
InstallationDate: Installed on 2015-12-12 (202 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
InterpreterPath: /usr/bin/python3.5
MachineType: Hewlett-Packard HP EliteBook 840 G1
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-24-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-24-generic N/A
 linux-backports-modules-4.4.0-24-generic  N/A
 linux-firmware                            1.157
SourcePackage: linux
Title: [Hewlett-Packard HP EliteBook 840 G1] hibernate/resume failure
UpgradeStatus: Upgraded to xenial on 2016-05-18 (43 days ago)
UserGroups:
 
dmi.bios.date: 12/09/2014
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L71 Ver. 01.30
dmi.board.name: 198F
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 15.55
dmi.chassis.asset.tag: 5CG5073W9Z
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrL71Ver.01.30:bd12/09/2014:svnHewlett-Packard:pnHPEliteBook840G1:pvrA3009DD10303:rvnHewlett-Packard:rn198F:rvrKBCVersion15.55:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 840 G1
dmi.product.version: A3009DD10303
dmi.sys.vendor: Hewlett-Packard

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-kerneloops hibernate resume xenial

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https://bugs.launchpad.net/bugs/1598160

Title:
  [Hewlett-Packard HP EliteBook 840 G1] hibernate/resume failure

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  system did not resume, screen was static and no input was processed

  ProblemType: KernelOops
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-24-generic 4.4.0-24.43
  ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
  Uname: Linux 4.4.0-24-generic x86_64
  Annotation: This occurred during a previous hibernation, and prevented the system from resuming properly.
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  voer       2318 F.... pulseaudio
   /dev/snd/controlC0:  voer       2318 F.... pulseaudio
  Date: Fri Jul  1 15:17:22 2016
  DuplicateSignature: hibernate/resume:Hewlett-Packard HP EliteBook 840 G1:L71 Ver. 01.30
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: hibernate/resume
  HibernationDevice: RESUME=UUID=55e6a4cb-99d0-4a44-a638-b9cd2e797ba0
  InstallationDate: Installed on 2015-12-12 (202 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  InterpreterPath: /usr/bin/python3.5
  MachineType: Hewlett-Packard HP EliteBook 840 G1
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-24-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-24-generic N/A
   linux-backports-modules-4.4.0-24-generic  N/A
   linux-firmware                            1.157
  SourcePackage: linux
  Title: [Hewlett-Packard HP EliteBook 840 G1] hibernate/resume failure
  UpgradeStatus: Upgraded to xenial on 2016-05-18 (43 days ago)
  UserGroups:
   
  dmi.bios.date: 12/09/2014
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: L71 Ver. 01.30
  dmi.board.name: 198F
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 15.55
  dmi.chassis.asset.tag: 5CG5073W9Z
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrL71Ver.01.30:bd12/09/2014:svnHewlett-Packard:pnHPEliteBook840G1:pvrA3009DD10303:rvnHewlett-Packard:rn198F:rvrKBCVersion15.55:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 840 G1
  dmi.product.version: A3009DD10303
  dmi.sys.vendor: Hewlett-Packard

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