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[Bug 1598571] [NEW] Audio-out on Asus X555 dont work

 

Public bug reported:

Have problem with headphone/microphone port in my laptop. When plug-in headphones, sound resume play on speackers... In Win10 i dont have this problem. Physicaly port work good.
Card: HDA Intel PCH
Chip: Realtek ALC256

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-30-generic 4.4.0-30.49
ProcVersionSignature: Ubuntu 4.4.0-30.49-generic 4.4.13
Uname: Linux 4.4.0-30-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  mnaz       1727 F.... pulseaudio
                      mnaz       9456 F.... alsamixer
CurrentDesktop: Unity
Date: Sun Jul  3 15:17:26 2016
HibernationDevice: RESUME=UUID=773628e6-2536-424b-9a24-4e8c8f0a1892
InstallationDate: Installed on 2016-06-25 (8 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 0bda:57de Realtek Semiconductor Corp.
 Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
 Bus 001 Device 002: ID 0c45:0520 Microdia MaxTrack Wireless Mouse
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. X555UB
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-30-generic.efi.signed root=UUID=f9ab2085-6070-4e16-969a-8769d6bd87e3 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-30-generic N/A
 linux-backports-modules-4.4.0-30-generic  N/A
 linux-firmware                            1.157.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/18/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X555UB.204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X555UB
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX555UB.204:bd10/18/2015:svnASUSTeKCOMPUTERINC.:pnX555UB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555UB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X555UB
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug package-from-proposed xenial

** Description changed:

  Have problem with headphone/microphone port in my laptop. When plug-in headphones, sound resume play on speackers... In Win10 i dont have this problem. Physicaly port work good.
  Card: HDA Intel PCH
  Chip: Realtek ALC256
  Ubuntu 16.04
  Ubutnu core: Ubuntu 4.4.0-30.49-generic 4.4.13
- 
- sudo lspci -vnvn :
- 00:1f.3 Audio device [0403]: Intel Corporation Sunrise Point-LP HD Audio [8086:9d70] (rev 21)
- 	Subsystem: ASUSTeK Computer Inc. Sunrise Point-LP HD Audio [1043:1ccd]
- 	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
- 	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
- 	Latency: 32
- 	Interrupt: pin A routed to IRQ 130
- 	Region 0: Memory at df328000 (64-bit, non-prefetchable) [size=16K]
- 	Region 4: Memory at df300000 (64-bit, non-prefetchable) [size=64K]
- 	Capabilities: [50] Power Management version 3
- 		Flags: PMEClk- DSI- D1- D2- AuxCurrent=55mA PME(D0-,D1-,D2-,D3hot+,D3cold+)
- 		Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-
- 	Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
- 		Address: 00000000fee00338  Data: 0000
- 	Kernel driver in use: snd_hda_intel
- 	Kernel modules: snd_hda_intel, snd_soc_skl
  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-30-generic 4.4.0-30.49
  ProcVersionSignature: Ubuntu 4.4.0-30.49-generic 4.4.13
  Uname: Linux 4.4.0-30-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  mnaz       1727 F.... pulseaudio
-                       mnaz       9456 F.... alsamixer
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  mnaz       1727 F.... pulseaudio
+                       mnaz       9456 F.... alsamixer
  CurrentDesktop: Unity
  Date: Sun Jul  3 15:17:26 2016
  HibernationDevice: RESUME=UUID=773628e6-2536-424b-9a24-4e8c8f0a1892
  InstallationDate: Installed on 2016-06-25 (8 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  Lsusb:
-  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
-  Bus 001 Device 004: ID 0bda:57de Realtek Semiconductor Corp. 
-  Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
-  Bus 001 Device 002: ID 0c45:0520 Microdia MaxTrack Wireless Mouse
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 004: ID 0bda:57de Realtek Semiconductor Corp.
+  Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
+  Bus 001 Device 002: ID 0c45:0520 Microdia MaxTrack Wireless Mouse
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. X555UB
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-30-generic.efi.signed root=UUID=f9ab2085-6070-4e16-969a-8769d6bd87e3 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-4.4.0-30-generic N/A
-  linux-backports-modules-4.4.0-30-generic  N/A
-  linux-firmware                            1.157.2
+  linux-restricted-modules-4.4.0-30-generic N/A
+  linux-backports-modules-4.4.0-30-generic  N/A
+  linux-firmware                            1.157.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/18/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X555UB.204
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X555UB
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX555UB.204:bd10/18/2015:svnASUSTeKCOMPUTERINC.:pnX555UB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555UB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X555UB
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Description changed:

  Have problem with headphone/microphone port in my laptop. When plug-in headphones, sound resume play on speackers... In Win10 i dont have this problem. Physicaly port work good.
  Card: HDA Intel PCH
  Chip: Realtek ALC256
- Ubuntu 16.04
- Ubutnu core: Ubuntu 4.4.0-30.49-generic 4.4.13
  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-30-generic 4.4.0-30.49
  ProcVersionSignature: Ubuntu 4.4.0-30.49-generic 4.4.13
  Uname: Linux 4.4.0-30-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mnaz       1727 F.... pulseaudio
                        mnaz       9456 F.... alsamixer
  CurrentDesktop: Unity
  Date: Sun Jul  3 15:17:26 2016
  HibernationDevice: RESUME=UUID=773628e6-2536-424b-9a24-4e8c8f0a1892
  InstallationDate: Installed on 2016-06-25 (8 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 0bda:57de Realtek Semiconductor Corp.
   Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
   Bus 001 Device 002: ID 0c45:0520 Microdia MaxTrack Wireless Mouse
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. X555UB
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-30-generic.efi.signed root=UUID=f9ab2085-6070-4e16-969a-8769d6bd87e3 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-30-generic N/A
   linux-backports-modules-4.4.0-30-generic  N/A
   linux-firmware                            1.157.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/18/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X555UB.204
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X555UB
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX555UB.204:bd10/18/2015:svnASUSTeKCOMPUTERINC.:pnX555UB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555UB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X555UB
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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https://bugs.launchpad.net/bugs/1598571

Title:
  Audio-out on Asus X555 dont work

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Have problem with headphone/microphone port in my laptop. When plug-in headphones, sound resume play on speackers... In Win10 i dont have this problem. Physicaly port work good.
  Card: HDA Intel PCH
  Chip: Realtek ALC256

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-30-generic 4.4.0-30.49
  ProcVersionSignature: Ubuntu 4.4.0-30.49-generic 4.4.13
  Uname: Linux 4.4.0-30-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mnaz       1727 F.... pulseaudio
                        mnaz       9456 F.... alsamixer
  CurrentDesktop: Unity
  Date: Sun Jul  3 15:17:26 2016
  HibernationDevice: RESUME=UUID=773628e6-2536-424b-9a24-4e8c8f0a1892
  InstallationDate: Installed on 2016-06-25 (8 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 0bda:57de Realtek Semiconductor Corp.
   Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
   Bus 001 Device 002: ID 0c45:0520 Microdia MaxTrack Wireless Mouse
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. X555UB
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-30-generic.efi.signed root=UUID=f9ab2085-6070-4e16-969a-8769d6bd87e3 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-30-generic N/A
   linux-backports-modules-4.4.0-30-generic  N/A
   linux-firmware                            1.157.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/18/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X555UB.204
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X555UB
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX555UB.204:bd10/18/2015:svnASUSTeKCOMPUTERINC.:pnX555UB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555UB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X555UB
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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