kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

edmond, thank you for reporting this and helping make Ubuntu better.

Could you please provide the full computer model as noted on the sticker
of the computer itself (not from the Bug Description)?

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1589133

Title:
  cannot suspend, black screen - need to power off

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  It seems a common bug ever since several years back, however no
  conclusive fix have been found. Here's my problem:

  First, I have an HP pavilion dv6 laptop. I recently installed Ubuntu
  16.04 alongside Windows 10 by partitioning my HD. Everything is
  working flawlessly except the 'suspend'/hibernate process - which
  needless to say is very important !

  The laptop will not sleep/suspend if I close my lid. More
  intriguingly, if I press 'suspend' manually, the screen goes all blank
  (black) and the fan starts to work alongside everything (wifi-button
  capslock... all as they were before pressing suspend) but I cannot do
  anything so stop it. My only option every single time is to use brute
  force and poower-off via the power-button and then on again.

  Please help me fix this and for several hundred others...

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: unity 7.4.0+16.04.20160526.1-0ubuntu1
  ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
  Uname: Linux 4.4.0-22-generic x86_64
  .tmp.unity_support_test.0:
   
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Sat Jun  4 20:17:23 2016
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroVariant: ubuntu
  GraphicsCard:
   Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company 2nd Generation Core Processor Family Integrated Graphics Controller [103c:185e]
   Advanced Micro Devices, Inc. [AMD/ATI] Whistler [Radeon HD 6730M/6770M/7690M XT] [1002:6740] (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Radeon HD 7690M XT [103c:185e]
  InstallationDate: Installed on 2016-06-02 (1 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic root=UUID=95aa676b-72ea-4a5b-9b7a-ed639ce343af ro quiet splash vt.handoff=7
  SourcePackage: unity
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/25/2012
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.18
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 17FA
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 10.58
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.18:bd04/25/2012:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr0690210000204620000620100:rvnHewlett-Packard:rn17FA:rvr10.58:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion dv6 Notebook PC
  dmi.product.version: 0690210000204620000620100
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.12.2+16.04.20160526-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
  xserver.bootTime: Sat Jun  4 20:07:48 2016
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                8940 
   vendor                                     AUO
  xserver.version: 2:1.18.3-1ubuntu2.2

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