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Re: [Bug 1233061] Missing required logs.

 

I have executed the command as requested. Below is the output that was 
displayed.
I have also changed the status of the bug to "confirmed" as instructed 
in your email.

study@Eastford-Study:~$ apport-collect 1233061
The authorization page:
  (https://launchpad.net/+authorize-token?oauth_token=SPPVGMfmK6r6RR5CLwLP&allow_permission=DESKTOP_INTEGRATION)
should be opening in your browser. Use your browser to authorize
this program to access Launchpad on your behalf.
Press any key to continue or wait (5) seconds...
Waiting to hear from Launchpad about your decision...

(process:5864): GLib-CRITICAL **: g_slice_set_config: assertion 
`sys_page_size == 0' failed
dpkg-query: no packages found matching linux
ERROR: hook /usr/share/apport/general-hooks/cloud_archive.py crashed:
Traceback (most recent call last):
   File "/usr/lib/python2.7/dist-packages/apport/report.py", line 197, 
in _run_hook
     symb['add_info'](report, ui)
   File "/usr/share/apport/general-hooks/cloud_archive.py", line 18, in 
add_info
     if '~cloud' in packaging.get_version(package) and \
   File "/usr/lib/python2.7/dist-packages/apport/packaging_impl.py", 
line 123, in get_version
     raise ValueError('package %s does not exist' % package)
ValueError: package linux does not exist


On 30/09/13 19:00, Brad Figg wrote:
> This bug is missing log files that will aid in diagnosing the problem.
> >From a terminal window please run:
>
> apport-collect 1233061
>
> and then change the status of the bug to 'Confirmed'.
>
> If, due to the nature of the issue you have encountered, you are unable
> to run this command, please add a comment stating that fact and change
> the bug status to 'Confirmed'.
>
> This change has been made by an automated script, maintained by the
> Ubuntu Kernel Team.
>
> ** Changed in: linux (Ubuntu)
>         Status: New => Incomplete
>

-- 
email: Timms.Charles@xxxxxxxxx
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cell:     +27 (0)72 230 8049
skype: "charlestimms"

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1233061

Title:
  HDMI not working after update to linux image 3.8.0.31.46

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Operating System: Ubuntu 13.04 64-bit
  Hardware: Acer Aspire x3450 AMD Athlon II X2 220 Processor x 2; Graphics Gallium 0.4 on AMD RS880; Monitor Samsung Syncmaster P2250.
  Problem/Bug: HDMI video output from pc to Samsung Syncmaster P2250 via HDMI/DVI adaptor cable no longer works after Ubuntu's Software Updater updated my system from linux-image 3.8.0.30.44 to 3.8.0.31.46.
  I get an initial purple screen, without the Ubuntu logo, then absolutely nothing.
  Had to revert to old style analogue connection to make my system useable.
  --- 
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  study      1937 F.... pulseaudio
   /dev/snd/controlC0:  study      1937 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  CurrentDmesg: [   20.247444] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
  DistroRelease: Ubuntu 13.04
  HibernationDevice: RESUME=UUID=607de3c9-c71d-4386-96d2-787bb2b0fa64
  InstallationDate: Installed on 2013-04-28 (154 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Acer Aspire X3450
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-31-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-31.46-generic 3.8.13.8
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-31-generic N/A
   linux-backports-modules-3.8.0-31-generic  N/A
   linux-firmware                            1.106
  RfKill:
   
  Tags:  raring
  Uname: Linux 3.8.0-31-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo
  dmi.bios.date: 10/29/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P01-A2
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Aspire X3450
  dmi.board.vendor: Acer
  dmi.chassis.type: 3
  dmi.chassis.vendor: Acer
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP01-A2:bd10/29/2011:svnAcer:pnAspireX3450:pvr:rvnAcer:rnAspireX3450:rvr:cvnAcer:ct3:cvr:
  dmi.product.name: Aspire X3450
  dmi.sys.vendor: Acer

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References