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[Bug 1169720] Re: Not work Logitech HD Pro Webcam C920

 

I'm not sure if this is the same bug, but the information may be useful.
For me the camera and audio work, but if my machine is left to sleep for
a 'while' (longer than a few minutes?) it seems to disappear - Cheese
and Google Hangouts can't find it  (can't find audio or video).  Logging
out does not fix the problem but rebooting does.  I forgot to see if it
was still in the output from lsusb before I rebooted.  Looking back at
various syslogs, I found the following - the first line occurs 6 times.

Sep 25 21:45:35 my_machine pulseaudio[30194]: [pulseaudio] module.c: Failed to load module "module-alsa-card" (argument: "device_id="2" name="usb-046d_HD_Pro_Webcam_C920_B8C21EAF-02-C920" card_name="alsa_card.usb-046d_HD_Pro_Webcam_C920_B8C21EAF-02-C920" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=no card_properties="module-udev-detect.discovered=1""): initialization failed.
Sep 25 21:45:35 my_machine pulseaudio[30194]: [pulseaudio] module-udev-detect.c: Tried to configure /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.5/2-1.5:1.2/sound/card2 (alsa_card.usb-046d_HD_Pro_Webcam_C920_B8C21EAF-02-C920) more often than 5 times in 10s
Sep 25 21:52:42 my_machine kernel: [    1.926142] usb 2-1.5: Product: HD Pro Webcam C920
Sep 25 21:52:44 my_machine kernel: [   24.106650] uvcvideo: Found UVC 1.00 device HD Pro Webcam C920 (046d:082d)
Sep 25 21:52:44 my_machine kernel: [   24.108392] input: HD Pro Webcam C920 as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.5/2-1.5:1.0/input/input13
Sep 25 21:52:48 my_machine colord: Device added: sysfs-046d-HD_Pro_Webcam_C920
Sep 25 21:54:20 my_machine kernel: [    1.921948] usb 2-1.5: Product: HD Pro Webcam C920
Sep 25 21:54:20 my_machine kernel: [   24.370524] uvcvideo: Found UVC 1.00 device HD Pro Webcam C920 (046d:082d)
Sep 25 21:54:20 my_machine kernel: [   24.371163] input: HD Pro Webcam C920 as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.5/2-1.5:1.0/input/input13
Sep 25 21:54:23 my_machine colord: Device added: sysfs-046d-HD_Pro_Webcam_C920


I am running Ubuntu 13.04, uname -a says '3.8.0-19-generic #30-Ubuntu SMP Wed May 1 16:35:23 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux'

What may be more useful for this bug is the relevant lines from dmesg
after the reboot:

[    1.831488] usb 2-1.5: new high-speed USB device number 5 using ehci-pci
[    1.926108] usb 2-1.5: New USB device found, idVendor=046d, idProduct=082d
[    1.926114] usb 2-1.5: New USB device strings: Mfr=0, Product=2, SerialNumber=1
[    1.926119] usb 2-1.5: Product: HD Pro Webcam C920
[    1.926122] usb 2-1.5: SerialNumber: B8C21EAF
....
[   23.640163] Linux video capture interface: v2.00
[   23.813615] uvcvideo: Found UVC 1.00 device HD Pro Webcam C920 (046d:082d)
[   23.813639] usbcore: registered new interface driver snd-usb-audio
[   23.814750] input: HD Pro Webcam C920 as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.5/2-1.5:1.0/input/input14
[   23.814863] usbcore: registered new interface driver uvcvideo
[   23.814865] USB Video Class driver (1.1.1)

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https://bugs.launchpad.net/bugs/1169720

Title:
  Not work Logitech HD Pro Webcam C920

Status in The Linux Kernel:
  Confirmed
Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Attach dmesg

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-18-generic 3.8.0-18.28
  ProcVersionSignature: Ubuntu 3.8.0-18.28-generic 3.8.6
  Uname: Linux 3.8.0-18-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  caravena   2196 F.... pulseaudio
   /dev/snd/controlC0:  caravena   2196 F.... pulseaudio
  Date: Tue Apr 16 17:34:27 2013
  HibernationDevice: RESUME=UUID=935761c6-0879-49ed-b5a5-c5218c97b843
  InstallationDate: Installed on 2013-02-06 (69 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20121126)
  Lsusb:
   Bus 001 Device 005: ID 046d:082d Logitech, Inc. 
   Bus 001 Device 002: ID 046d:0896 Logitech, Inc. OrbiCam
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Acer, inc. Ferrari 1000
  MarkForUpload: True
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-18-generic root=UUID=d1524094-f99b-4050-8e1b-40b1526ca8f7 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-18-generic N/A
   linux-backports-modules-3.8.0-18-generic  N/A
   linux-firmware                            1.105
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/11/07
  dmi.bios.vendor: Acer
  dmi.bios.version: v1.3204
  dmi.board.name: Ferrari6
  dmi.board.vendor: Acer, Inc.
  dmi.board.version: Not Applicable
  dmi.chassis.type: 1
  dmi.chassis.vendor: Acer, Inc.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAcer:bvrv1.3204:bd09/11/07:svnAcer,inc.:pnFerrari1000:pvrNotApplicable:rvnAcer,Inc.:rnFerrari6:rvrNotApplicable:cvnAcer,Inc.:ct1:cvrN/A:
  dmi.product.name: Ferrari 1000
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Acer, inc.

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