kernel-packages team mailing list archive

[Joseph Salisbury <joseph.salisbury@xxxxxxxxxxxxx>]

This issue appears to be an upstream bug, since you tested the latest
upstream kernel. Would it be possible for you to open an upstream bug
report[0]? That will allow the upstream Developers to examine the issue,
and may provide a quicker resolution to the bug.

Please follow the instructions on the wiki page[0]. The first step is to
email the appropriate mailing list. If no response is received, then a
bug may be opened on bugzilla.kernel.org.

Once this bug is reported upstream, please add the tag: 'kernel-bug-
reported-upstream'.

[0] https://wiki.ubuntu.com/Bugs/Upstream/kernel

** Changed in: linux (Ubuntu)
       Status: Confirmed => Triaged

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https://bugs.launchpad.net/bugs/1232877

Title:
  Touchpad reported as: "elantech: unknown hardware version, aborting"

Status in “linux” package in Ubuntu:
  Triaged

Bug description:
  Only basic functionality (right/left click, moving pointer) work.
  Expectation is that the device would be detected as a touchpad with
  support for multitouch/scrolling/etc. The laptop is an Acer S7 392.
  Please let me know if I can provide more information to help!

  $ lsb_release -rd
  Description:	Ubuntu Saucy Salamander (development branch)
  Release:	13.10

  $ uname -a
  Linux ultrabook 3.11.0-9-generic #16-Ubuntu SMP Fri Sep 27 15:08:11 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-9-generic 3.11.0-9.16
  ProcVersionSignature: Ubuntu 3.11.0-9.16-generic 3.11.2
  Uname: Linux 3.11.0-9-generic x86_64
  ApportVersion: 2.12.5-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  craftyguy    2497 F.... pulseaudio
   /dev/snd/controlC0:  craftyguy    2497 F.... pulseaudio
  Date: Sun Sep 29 12:17:48 2013
  HibernationDevice: RESUME=UUID=43274a69-d023-452a-9f3a-70c188b4405b
  InstallationDate: Installed on 2013-09-28 (1 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20130925.1)
  MachineType: Acer Aspire S7-392
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-9-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-9-generic N/A
   linux-backports-modules-3.11.0-9-generic  N/A
   linux-firmware                            1.114
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/07/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.03
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Storm2
  dmi.board.vendor: Acer
  dmi.board.version: V2.03
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.03
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.03:bd06/07/2013:svnAcer:pnAspireS7-392:pvrV2.03:rvnAcer:rnStorm2:rvrV2.03:cvnAcer:ct10:cvrV2.03:
  dmi.product.name: Aspire S7-392
  dmi.product.version: V2.03
  dmi.sys.vendor: Acer

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