kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Apostolos D, if you have a bug in Ubuntu, the Ubuntu Kernel team, Ubuntu Bug Control team, and Ubuntu Bug Squad would like you to please file a new report by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report would delay your problem being
addressed as quickly as possible.

No need exists to comment here at this time. After reading the above
documentation in it's entirety, if you have further questions, you are
welcome to redirect them to the appropriate mailing list or forum via
http://www.ubuntu.com/support/community/mailinglists , or you may
contact me directly.

Thank you for your understanding.

** Changed in: linux (Ubuntu Saucy)
       Status: Confirmed => Incomplete

** Attachment removed: "lshw.log"
   https://bugs.launchpad.net/ubuntu/saucy/+source/linux/+bug/1195483/+attachment/3855847/+files/lshw.log

** Attachment removed: "lsmod.log"
   https://bugs.launchpad.net/ubuntu/saucy/+source/linux/+bug/1195483/+attachment/3855846/+files/lsmod.log

** Attachment removed: "startx.log"
   https://bugs.launchpad.net/ubuntu/saucy/+source/linux/+bug/1195483/+attachment/3855845/+files/startx.log

** Attachment removed: "dmesg.log"
   https://bugs.launchpad.net/ubuntu/saucy/+source/linux/+bug/1195483/+attachment/3855844/+files/dmesg.log

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1195483

Title:
  Installation, Live and Check disc do not start on Asus ZenBook Prime
  UX31A

Status in “linux” package in Ubuntu:
  Incomplete
Status in “linux” source package in Raring:
  Incomplete
Status in “linux” source package in Saucy:
  Incomplete

Bug description:
  When I try to install Ubuntu 13.04 on a new Asus ZenBook Prime UX31A
  from june 2013, grub will come up bit every option such as
  Installation, Live and Check disc result in a blank screen. This is
  possibly due to preinstalled Windows 8 and UEFI.

  I did not approve/accept the Windows 8 installation and that should
  not matter. I want to install only Ubuntu and *no* dual boot with the
  preinstalled Windows 8. I want to erase the entire disc in firsts
  steps of installation procedure.

  Screenshot illustrating the problem are:
  http://i.imgur.com/94zPRh5.jpg (ASUS splash screen)
  http://i.imgur.com/CKJZf6s.jpg (language selection for Windows 8)
  http://i.imgur.com/2OIGnra.jpg (accept license, which I did not and rebooted with F1/F2)
  http://i.imgur.com/0l3ZIme.jpg (general BIOS info, I upgrade to latest BIOS)
  http://i.imgur.com/RtjRraF.jpg (used settings to boot from USB)
  http://i.imgur.com/Vgb3Xju.jpg (grub which goes to black screen and systems is locked in that state)

  For more information, see:
  device information https://help.ubuntu.com/community/AsusZenbookPrime
  similar problem http://ubuntuforums.org/showthread.php?t=2149954
  UEFI and preinstalled Windwos 8 http://askubuntu.com/questions/221835/installing-ubuntu-on-a-pre-installed-uefi-supported-windows-8-system
  More about EUFI https://help.ubuntu.com/community/UEFI
  More on installing without WUBI http://www.omgubuntu.co.uk/2013/04/wubi-advice

  Debugging attempts from
  https://wiki.archlinux.org/index.php/Boot_Debugging failed. Perhaps I
  did something wrong. What are ways to write debug to the screen in my
  case?

  And, more importantly, how do I get it working because have the right
  to install whatever I want?

  Is the only way to get it installed to accept the Windows 8 license
  and install Ubuntu from Windows (and in effect making it dual boot
  which I don't want).

  Ubuntu should fix this as it is the flagship of a major laptop manufacturer (ASUS) for which Ubuntu is no longer installable.
  --- 
  ApportVersion: 2.9.2-0ubuntu8.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  sander     2424 F.... pulseaudio
  DistroRelease: Ubuntu 13.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=24994e67-9b18-4cad-b387-788beff8b388
  InstallationDate: Installed on 2013-07-06 (80 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: ASUSTeK COMPUTER INC. UX31A
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-30-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-30-generic N/A
   linux-backports-modules-3.8.0-30-generic  N/A
   linux-firmware                            1.106
  StagingDrivers: rts5139
  Tags:  raring staging raring staging raring staging
  Uname: Linux 3.8.0-30-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom debian-tor dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 01/31/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX31A.218
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX31A
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX31A.218:bd01/31/2013:svnASUSTeKCOMPUTERINC.:pnUX31A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX31A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX31A
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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