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[Bug 1200204] Re: 2040:7200 SuperSpeed USB failure (and kernel oops) after launching tvtime: ERROR Transfer event TRB DMA ptr not part of current TD; unable to handle kernel NULL pointer dereference at 0000000000000018; IP is at usb_set_interface+0x19/0x2d0

 

** Tags removed: kernel-bug-exists-upstream-v3.10.1 kernel-request-3.11.0-7.14 needs-upstream-testing
** Tags added: bot-stop-nagging kernel-bug-exists-upstream-v3.12-rc3

** Description changed:

  The machine has Ubuntu 13.04 installed, and it consists of an ASUS H87I-
  PLUS motherboard with Haswell hardware and a combination of USB 2.0 and
  SuperSpeed USB ports.  I am having trouble using it with a Hauppauge
  WinTV-HVR-950Q TV tuner card.  Plugging in the card or leaving it
  plugged in before boot does not lead to any failures, but after I launch
  tvtime, it causes a USB failure, which causes USB shutdown and then a
  kernel oops.  I plugged the card into various USB 2.0 and SuperSpeed USB
  ports, and I have even used version 3.10 of the Linux kernel.  However,
  the same result occurred whether a SuperSpeed USB port or a USB 2.0 port
  was used, and the same USB failure (with USB shutdown but without a
  kernel oops) occurred in version 3.10 of Linux.  I tried the same
  version of Ubuntu (with an official Ubuntu-supported kernel) on a Lenovo
  X201 Tablet containing only USB 2.0 ports, and it seems to work fine.
  This leads me to believe that there is a bug in the xhci driver.
  Attached are logs documenting the USB failure in both the Ubuntu-
  supported 3.8.0 kernel and the 3.10 kernel that occurred on launch of
  tvtime.
+ 
+ Upstream URL: http://comments.gmane.org/gmane.linux.usb.general/89930
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-26-generic 3.8.0-26.38
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  ron        1937 F.... pulseaudio
   /dev/snd/controlC1:  ron        1937 F.... pulseaudio
   /dev/snd/controlC0:  ron        1937 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Date: Wed Jul 10 08:16:02 2013
  HibernationDevice: RESUME=UUID=eb7fabf7-3980-4caf-af26-e6c53469c718
  InstallationDate: Installed on 2013-07-06 (4 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  IwConfig:
   eth1      no wireless extensions.
  
   lo        no wireless extensions.
  MachineType: ASUS All Series
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic root=UUID=6a9a5196-9fc6-43aa-befb-efe292bed5a1 ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-26-generic N/A
   linux-backports-modules-3.8.0-26-generic  N/A
   linux-firmware                            1.106
  RfKill:
  
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/15/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0306
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H87I-PLUS
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0306:bd04/15/2013:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnH87I-PLUS:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: All Series
  dmi.product.version: System Version
  dmi.sys.vendor: ASUS

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https://bugs.launchpad.net/bugs/1200204

Title:
  2040:7200 SuperSpeed USB failure (and kernel oops) after launching
  tvtime: ERROR Transfer event TRB DMA ptr not part of current TD;
  unable to handle kernel NULL pointer dereference at 0000000000000018;
  IP is at usb_set_interface+0x19/0x2d0

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The machine has Ubuntu 13.04 installed, and it consists of an ASUS
  H87I-PLUS motherboard with Haswell hardware and a combination of USB
  2.0 and SuperSpeed USB ports.  I am having trouble using it with a
  Hauppauge WinTV-HVR-950Q TV tuner card.  Plugging in the card or
  leaving it plugged in before boot does not lead to any failures, but
  after I launch tvtime, it causes a USB failure, which causes USB
  shutdown and then a kernel oops.  I plugged the card into various USB
  2.0 and SuperSpeed USB ports, and I have even used version 3.10 of the
  Linux kernel.  However, the same result occurred whether a SuperSpeed
  USB port or a USB 2.0 port was used, and the same USB failure (with
  USB shutdown but without a kernel oops) occurred in version 3.10 of
  Linux.  I tried the same version of Ubuntu (with an official Ubuntu-
  supported kernel) on a Lenovo X201 Tablet containing only USB 2.0
  ports, and it seems to work fine.  This leads me to believe that there
  is a bug in the xhci driver.  Attached are logs documenting the USB
  failure in both the Ubuntu-supported 3.8.0 kernel and the 3.10 kernel
  that occurred on launch of tvtime.

  Upstream URL: http://comments.gmane.org/gmane.linux.usb.general/89930

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-26-generic 3.8.0-26.38
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  ron        1937 F.... pulseaudio
   /dev/snd/controlC1:  ron        1937 F.... pulseaudio
   /dev/snd/controlC0:  ron        1937 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Date: Wed Jul 10 08:16:02 2013
  HibernationDevice: RESUME=UUID=eb7fabf7-3980-4caf-af26-e6c53469c718
  InstallationDate: Installed on 2013-07-06 (4 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  IwConfig:
   eth1      no wireless extensions.

   lo        no wireless extensions.
  MachineType: ASUS All Series
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic root=UUID=6a9a5196-9fc6-43aa-befb-efe292bed5a1 ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-26-generic N/A
   linux-backports-modules-3.8.0-26-generic  N/A
   linux-firmware                            1.106
  RfKill:

  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/15/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0306
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H87I-PLUS
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0306:bd04/15/2013:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnH87I-PLUS:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: All Series
  dmi.product.version: System Version
  dmi.sys.vendor: ASUS

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