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Message #20492
[Bug 1237336] Missing required logs.
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 1237336
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1237336
Title:
linux-image-3.11.0-12-generic doesn't boot
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I made a fresh install of Ubuntu Ringtail and Upgraded to Saucy.
Turns out that the machine won't boot with linux-image-3.11.0-12-generic, but *will* boot with the old ringtail kernel
linux-image-3.8.0-31-generic!
I created two screenshots, one shows the point where the boot process
with the Saucy kernel stops (after enabling the swap), and another
picture of the boot process with the ringtail kernel AFTER
successfully enabling the swap.
This bug report was generated on 3.8.0-31, since I can't get 3.11 to
boot...
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image (not installed)
ProcVersionSignature: Ubuntu 3.8.0-31.46-generic 3.8.13.8
Uname: Linux 3.8.0-31-generic i686
ApportVersion: 2.12.5-0ubuntu1
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: guest-vLutlY 1977 F.... pulseaudio
CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
Date: Wed Oct 9 12:40:08 2013
InstallationDate: Installed on 2013-10-08 (0 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424)
MachineType: Acer Extensa 5230
MarkForUpload: True
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-31-generic root=UUID=5a5a0960-705c-4925-88fa-bcb05eb87c12 ro crashkernel=384M-2G:64M,2G-:128M noquiet nosplash
SourcePackage: linux
UpgradeStatus: Upgraded to saucy on 2013-10-09 (0 days ago)
WifiSyslog:
dmi.bios.date: 02/02/2009
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.28
dmi.board.name: Homa
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.28:bd02/02/2009:svnAcer:pnExtensa5230:pvr0100:rvnAcer:rnHoma:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Extensa 5230
dmi.product.version: 0100
dmi.sys.vendor: Acer
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References