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[Bug 1237336] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1237336

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1237336

Title:
  linux-image-3.11.0-12-generic doesn't boot

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I made a fresh install of Ubuntu Ringtail and Upgraded to Saucy.

  Turns out that the machine won't boot with linux-image-3.11.0-12-generic, but *will* boot with the old ringtail kernel
  linux-image-3.8.0-31-generic!

  I created two screenshots, one shows the point where the boot process
  with the Saucy kernel stops (after enabling the swap), and another
  picture of the boot process with the ringtail kernel AFTER
  successfully enabling the swap.

  This bug report was generated on 3.8.0-31, since I can't get 3.11 to
  boot...

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image (not installed)
  ProcVersionSignature: Ubuntu 3.8.0-31.46-generic 3.8.13.8
  Uname: Linux 3.8.0-31-generic i686
  ApportVersion: 2.12.5-0ubuntu1
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  guest-vLutlY   1977 F.... pulseaudio
  CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
  Date: Wed Oct  9 12:40:08 2013
  InstallationDate: Installed on 2013-10-08 (0 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424)
  MachineType: Acer Extensa 5230
  MarkForUpload: True
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-31-generic root=UUID=5a5a0960-705c-4925-88fa-bcb05eb87c12 ro crashkernel=384M-2G:64M,2G-:128M noquiet nosplash
  SourcePackage: linux
  UpgradeStatus: Upgraded to saucy on 2013-10-09 (0 days ago)
  WifiSyslog:

  dmi.bios.date: 02/02/2009
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: V1.28
  dmi.board.name: Homa
  dmi.board.vendor: Acer
  dmi.board.version: Rev
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.28:bd02/02/2009:svnAcer:pnExtensa5230:pvr0100:rvnAcer:rnHoma:rvrRev:cvnAcer:ct10:cvrN/A:
  dmi.product.name: Extensa 5230
  dmi.product.version: 0100
  dmi.sys.vendor: Acer

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