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[Bug 1237392] Missing required logs.


This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1237392

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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  kernels following version 3.8.0-27 do not start

Status in “linux” package in Ubuntu:

Bug description:
  All kernel updates on ubuntu following kernel 3.8.0-27 result in an
  empty screen with no indication of startup, no response to the
  keyboard. I can only start up using kernel version 3.8.0-27-generic.
  All following numbers (up to and including 3.8.0-31-generic) do not
  result in a running system. Also, the display no message at all when
  starting up (after grub).

  I checked the logfiles with "grep -n "Linux version 3.8.0-" *" and
  found only 27 to be logged, nothing for the other kernels. I am at a
  loss how to continue.

  I am running the most recent version of Ubuntu server.

  Two days ago I reinstalled Ubuntu with essentially the same result.
  The installation kernel version 3.8.0-19 works fine. The updated
  kernel 3.8.0-31 does not work.

  The following is the situation:

      When I let the machine start on itself I get no output at all.
      When I manually tell ubuntu to start the most recent kernel, I get 2 lines:

  "Loading Linux-3.8.0-31-generic ..." "Loading initial ramdisk ..."

  that's it.

      When I manually start the recovery kernel, I get a lot of
  information. Finally it drops to a terminal and indicates it could not
  load the LVM partition /dev/mapper/Server-Root. This is why I never
  see any result in my message or dmesg on disk.

  The problem seems to be with the Areca Raid controller. It does a
  reset of the scsi bus eh until it finally gives up and drops to a
  terminal. A while after the system goes berserk with messages of non
  responding scsi bus.

  As I cannot reach my harddisk, is there a way to find out what is
  wrong? Why does everything work fine up to and including kernel 27 and
  starts to malfunction after that? Did the Areca software change in
  some way?

  P.S. When I start kernel version 3.8.0-19, everything works fine.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: ubuntu-release-upgrader-core 1:0.192.13
  ProcVersionSignature: Ubuntu 3.8.0-19.30-generic 3.8.8
  Uname: Linux 3.8.0-19-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  CrashDB: ubuntu
  Date: Wed Oct  9 14:53:03 2013
  InstallationDate: Installed on 2013-10-07 (1 days ago)
  InstallationMedia: Ubuntu-Server 13.04 "Raring Ringtail" - Release amd64 (20130423.1)
  MarkForUpload: True
  PackageArchitecture: all
   PATH=(custom, no user)
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)

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