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[Brian Ben Maranville <1237479@xxxxxxxxxxxxxxxxxx>]

apport information

** Attachment added: "UdevDb.txt"
   https://bugs.launchpad.net/bugs/1237479/+attachment/3870342/+files/UdevDb.txt

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https://bugs.launchpad.net/bugs/1237479

Title:
  No internal display in Saucy

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  I am able to boot "try without installing" from the daily image for Saucy, but the internal display never shows anything but a blank screen.
  My computer is an Acer S7 laptop with intel HD4000 graphics.

  I am booting in EFI mode, and the computer successfully boots because
  I can hear the Ubuntu volume change sounds when I hit the volume
  up/down buttons, and when I then attach an external HDMI monitor I can
  see a desktop.  The backlight on the internal display is on (I can see
  it glowing) but the internal screen is completely blank.  Using the
  hotkey I can turn the backlight on/off.  "Settings/Displays" shows
  "Built-in Display" as active and positioned next to external HDMI
  monitor.

  If I boot in legacy mode, the internal display works.  I have
  previously installed Ubuntu 13.04 on the same laptop in EFI mode
  without issues.

  Strangely the internal display is not detected as LVDS, as xrandr
  gives this output:

  ubuntu@ubuntu:~$ xrandr
  Screen 0: minimum 320 x 200, current 3840 x 1080, maximum 32767 x 32767
  eDP1 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 256mm x 144mm
     1920x1080      60.0*+   59.9  
     1680x1050      60.0     59.9  
     1600x1024      60.2  
     1400x1050      60.0  
     1280x1024      60.0  
     1440x900       59.9  
     1280x960       60.0  
     1360x768       59.8     60.0  
     1152x864       60.0  
     1024x768       60.0  
     800x600        60.3     56.2  
     640x480        59.9  
  VGA1 disconnected (normal left inverted right x axis y axis)
  HDMI1 connected 1920x1080+1920+0 (normal left inverted right x axis y axis) 521mm x 293mm
     1920x1080      60.0*+   50.0     59.9  
     1920x1080i     60.1     50.0     60.0  
     1680x1050      59.9  
     1280x1024      75.0     60.0  
     1440x900       59.9  
     1280x960       60.0  
     1152x864       75.0  
     1280x720       60.0     50.0     59.9  
     1440x576       50.0  
     1024x768       75.1     70.1     60.0  
     1440x480       60.0     59.9  
     832x624        74.6  
     800x600        72.2     75.0     60.3     56.2  
     720x576        50.0  
     720x480        60.0     59.9  
     640x480        75.0     72.8     66.7     60.0     59.9  
     720x400        70.1  
  DP1 disconnected (normal left inverted right x axis y axis)
  VIRTUAL1 disconnected (normal left inverted right x axis y axis)
  --- 
  ApportVersion: 2.12.5-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     2896 F.... pulseaudio
  CasperVersion: 1.336ubuntu1
  DistroRelease: Ubuntu 13.10
  LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20131009)
  MachineType: Acer Aspire S7-191
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
  ProcVersionSignature: Ubuntu 3.11.0-12.18-generic 3.11.3
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  Tags:  saucy
  Uname: Linux 3.11.0-12-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 11/16/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.09
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Helium
  dmi.board.vendor: Acer
  dmi.board.version: V2.09
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.09
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.09:bd11/16/2012:svnAcer:pnAspireS7-191:pvrV2.09:rvnAcer:rnHelium:rvrV2.09:cvnAcer:ct10:cvrV2.09:
  dmi.product.name: Aspire S7-191
  dmi.product.version: V2.09
  dmi.sys.vendor: Acer

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