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[Bug 1072350] Re: Ubuntu fails to Shutdown or Restart


[Expired for linux (Ubuntu) because there has been no activity for 60

** Changed in: linux (Ubuntu)
       Status: Incomplete => Expired

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  Ubuntu fails to Shutdown or Restart

Status in “linux” package in Ubuntu:

Bug description:
  I have a Dell Studio 1569 and I am running Ubuntu 12.04.1 LTS. When I
  attempt to shutdown my laptop, everything seems to go fine until "Will
  now Halt." (in the case of shutting down) or "Will now restart." (in
  the case of restarting).  The system just hangs at this point and does
  not power off.  If you wait approximately 22s, the kernel starts
  complaining about a soft lockup. I have tried shutting down from the
  menu, terminal, as root, etc and even changing runlevels to initiate a

  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu14
  Architecture: amd64
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
   /dev/snd/controlC0:  njackson   1834 F.... pulseaudio
   Card hw:0 'Intel'/'HDA Intel at 0xf0800000 irq 45'
     Mixer name	: 'Intel IbexPeak HDMI'
     Components	: 'HDA:10ec0269,10280417,00100004 HDA:80862804,80860101,00100000'
     Controls      : 35
     Simple ctrls  : 12
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=bb7e71f9-870d-4c91-9f29-8e9d8dd7c0e7
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 001 Device 003: ID 0c45:6418 Microdia
  MachineType: Dell Inc. Studio 1569
  Package: linux (not installed)
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-32-generic root=UUID=28941863-a94a-4d8f-af4c-5ab38c36a985 ro quiet splash acpi=debug acpi_backlight=vendor vt.handoff=7
  ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
   linux-restricted-modules-3.2.0-32-generic N/A
   linux-backports-modules-3.2.0-32-generic  N/A
   linux-firmware                            1.79.1
  StagingDrivers: mei
  Tags:  precise running-unity staging
  Uname: Linux 3.2.0-32-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 03/31/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.name: 0R225F
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A09
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A09
  dmi.modalias: dmi:bvnDellInc.:bvrA09:bd03/31/2011:svnDellInc.:pnStudio1569:pvrA09:rvnDellInc.:rn0R225F:rvrA09:cvnDellInc.:ct8:cvrA09:
  dmi.product.name: Studio 1569
  dmi.product.version: A09
  dmi.sys.vendor: Dell Inc.

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