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Message #20776
[Bug 1144000] Re: [Dell Inspiron 17R SE 7720] Synaptics touchpad recognized as PS/2 Generic Mouse
** Tags removed: kernel-bug-exists-upstream-v3.11.3
** Tags added: kernel-bug-exists-upstream-v3.12-rc4
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https://bugs.launchpad.net/bugs/1144000
Title:
[Dell Inspiron 17R SE 7720] Synaptics touchpad recognized as PS/2
Generic Mouse
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
My Synaptics touchpad is detected as a PS/2 Generic Mouse on Ubuntu 12.10 on my Dell Inspiron 7720 (17R SE).
It only has the functionality of a generic mouse (movement, left clik, right click) and no scrolling or multitouch.
$ lsb_release -rd
Description: Ubuntu 12.10
Release: 12.10
I will attach other relevant info to this bugreport in a sec.
More info on hw:
http://www.ubuntu.com/certification/hardware/201202-10606/components/
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: xorg 1:7.7+1ubuntu4
ProcVersionSignature: Ubuntu 3.5.0-25.39-generic 3.5.7.4
Uname: Linux 3.5.0-25-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.6.1-0ubuntu10
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
Date: Mon Mar 4 10:36:49 2013
DistUpgraded: Fresh install
DistroCodename: quantal
DistroVariant: ubuntu
DkmsStatus: psmouse, 3.5.0: added
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:0578]
NVIDIA Corporation GK107 [GeForce GT 650M] [10de:0fd1] (rev a1) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:0578]
InstallationDate: Installed on 2013-02-18 (13 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: Dell Inc. Inspiron 7720
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-25-generic root=/dev/mapper/ubuntu-root ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/18/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.name: 04M3YM
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA12:bd12/18/2012:svnDellInc.:pnInspiron7720:pvr:rvnDellInc.:rn04M3YM:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Inspiron 7720
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.8.6-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.39-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.0.2-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.0.2-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.13.0-0ubuntu6.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.99.99~git20120913.8637f772-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.20.9-0ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.2-0ubuntu3
---
ApportVersion: 2.12.5-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dex 2352 F.... pulseaudio
CurrentDmesg:
DistroRelease: Ubuntu 13.10
HibernationDevice: RESUME=UUID=bf562d52-52b6-4bb6-8caa-373e97da0914
InstallationDate: Installed on 2013-02-18 (229 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: Dell Inc. Dell System Inspiron 7720
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-11-generic root=/dev/mapper/ubuntu-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-11.17-generic 3.11.3
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
RelatedPackageVersions:
linux-restricted-modules-3.11.0-11-generic N/A
linux-backports-modules-3.11.0-11-generic N/A
linux-firmware 1.116
StagingDrivers: rts5139
Tags: saucy staging
Uname: Linux 3.11.0-11-generic x86_64
UpgradeStatus: Upgraded to saucy on 2013-10-06 (0 days ago)
UserGroups:
dmi.bios.date: 05/17/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A15
dmi.board.name: 04M3YM
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA15:bd05/17/2013:svnDellInc.:pnDellSystemInspiron7720:pvr:rvnDellInc.:rn04M3YM:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System Inspiron 7720
dmi.sys.vendor: Dell Inc.
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