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[Bug 946899] Re: [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung

 

Same problem on my Dell XPS 15. The interesting thing is that it happened while navigating Google Maps in Chrome.
Switched to a terminal using CTRL+ALT+F1 and back. When switched back, the interface responded for a few seconds, and hanged again. Before hanging again, Chrome was able to show the message "Rats! WebGL hit a snag".

dmesg:
[84044.751322] Watchdog[8060]: segfault at 0 ip 00007fa0e8b11f2e sp 00007fa0d8f7b4e0 error 6 in chrome[7fa0e5406000+56da000]
[84046.087148] [drm:i915_hangcheck_hung] *ERROR* Hangcheck timer elapsed... GPU hung
[84046.087153] [drm] capturing error event; look for more information in /debug/dri/0/i915_error_state

uname -a
Linux xxx 3.8.0-31-generic #46-Ubuntu SMP Tue Sep 10 20:03:44 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

** Attachment added: "i915_error_state"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/946899/+attachment/3871940/+files/i915_error_state.gz

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https://bugs.launchpad.net/bugs/946899

Title:
  [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU
  hung

Status in The Linux Kernel:
  Incomplete
Status in The Linux Mint Distribution:
  Confirmed
Status in “linux” package in Ubuntu:
  Triaged
Status in “linux” package in Fedora:
  Unknown

Bug description:
  Since upgrading to 12.04 beta, I've seen this happen twice. The
  symptoms are:

  - The screen freezes
  - The backlight turns off

  At that point I have to reboot to get my display back. In syslog, i
  see:

  
  Mar  4 23:09:18 perseus kernel: [ 3751.612064] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
  Mar  4 23:09:18 perseus kernel: [ 3751.612076] [drm] capturing error event; look for more information in /debug/dri/0/i915_error_state
  Mar  4 23:09:18 perseus kernel: [ 3751.613658] [drm:i915_wait_request] *ERROR* i915_wait_request returns -11 (awaiting 114040 at 114004, next 114118)
  Mar  4 23:09:18 perseus kernel: [ 3751.637049] [drm:init_ring_common] *ERROR* render ring initialization failed ctl 00000000 head 00000000 tail 00000000 start 00000000

  followed by a lot of things like:

  
  Mar  4 23:09:18 perseus kernel: [ 3751.700662] WARNING: at /build/buildd/linux-3.2.0/drivers/gpu/drm/i915/intel_display.c:793 intel_enable_pipe+0x14a/0x150 [i915]()
  Mar  4 23:09:18 perseus kernel: [ 3751.700667] Hardware name: 6465CTO
  Mar  4 23:09:18 perseus kernel: [ 3751.700670] PLL state assertion failure (expected on, current off)

  Mar  4 23:09:18 perseus kernel: [ 3751.812158] WARNING: at /build/buildd/linux-3.2.0/drivers/gpu/drm/i915/intel_display.c:930 assert_pipe+0x75/0x80 [i915]()
  Mar  4 23:09:18 perseus kernel: [ 3751.812165] Hardware name: 6465CTO
  Mar  4 23:09:18 perseus kernel: [ 3751.812170] pipe B assertion failure (expected on, current off)

  then:

  
  Mar  4 23:09:19 perseus kernel: [ 3753.044086] [drm:intel_lvds_enable] *ERROR* timed out waiting for panel to power on
  Mar  4 23:09:20 perseus kernel: [ 3753.671451] [drm:i915_wait_request] *ERROR* something (likely vbetool) disabled interrupts, re-enabling
  Mar  4 23:09:20 perseus kernel: [ 3753.684603] [drm:i915_wait_request] *ERROR* something (likely vbetool) disabled interrupts, re-enabling
  Mar  4 23:09:20 perseus kernel: [ 3753.704594] [drm:i915_wait_request] *ERROR* something (likely vbetool) disabled interrupts, re-enabling
  Mar  4 23:09:20 perseus kernel: [ 3753.724594] [drm:i915_wait_request] *ERROR* something (likely vbetool) disabled interrupts, re-enabling
  Mar  4 23:09:20 perseus kernel: [ 3753.744595] [drm:i915_wait_request] *ERROR* something (likely vbetool) disabled interrupts, re-enabling
  Mar  4 23:09:20 perseus kernel: [ 3753.764606] [drm:i915_wait_request] *ERROR* something (likely vbetool) disabled interrupts, re-enabling
  Mar  4 23:09:20 perseus kernel: [ 3753.784607] [drm:i915_wait_request] *ERROR* something (likely vbetool) disabled interrupts, re-enabling
  Mar  4 23:09:20 perseus kernel: [ 3753.804618] [drm:i915_wait_request] *ERROR* something (likely vbetool) disabled interrupts, re-enabling
  Mar  4 23:09:20 perseus kernel: [ 3753.824606] [drm:i915_wait_request] *ERROR* something (likely vbetool) disabled interrupts, re-enabling

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-17-generic 3.2.0-17.27
  ProcVersionSignature: Ubuntu 3.2.0-17.27-generic 3.2.6
  Uname: Linux 3.2.0-17-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.94-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mdz        2458 F.... pulseaudio
   /dev/snd/controlC1:  mdz        2458 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xfe020000 irq 49'
     Mixer name	: 'Analog Devices AD1984'
     Components	: 'HDA:11d41984,17aa20bb,00100400'
     Controls      : 31
     Simple ctrls  : 19
  Card1.Amixer.info:
   Card hw:1 'Q9000'/'Logitech, Inc. QuickCam Pro 9000 at usb-0000:00:1a.7-3, high speed'
     Mixer name	: 'USB Mixer'
     Components	: 'USB046d:0990'
     Controls      : 2
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'Mic',0
     Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
     Capture channels: Mono
     Limits: Capture 0 - 3072
     Mono: Capture 0 [0%] [18.00dB] [off]
  Card29.Amixer.info:
   Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 7KHT24WW-1.08'
     Mixer name	: 'ThinkPad EC 7KHT24WW-1.08'
     Components	: ''
     Controls      : 1
     Simple ctrls  : 1
  Card29.Amixer.values:
   Simple mixer control 'Console',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Date: Sun Mar  4 23:12:05 2012
  HibernationDevice: RESUME=UUID=bc555036-0252-42e8-804b-b34dc22bbcd4
  MachineType: LENOVO 6465CTO
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcEnviron:
   TERM=xterm
   LC_COLLATE=C
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/zsh
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-17-generic root=UUID=305dde78-d20a-4248-aaf4-09447b7c5791 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-17-generic N/A
   linux-backports-modules-3.2.0-17-generic  N/A
   linux-firmware                            1.71
  SourcePackage: linux
  UpgradeStatus: Upgraded to precise on 2012-03-04 (0 days ago)
  WpaSupplicantLog:
   
  dmi.bios.date: 01/21/2008
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 7LETB0WW (2.10 )
  dmi.board.name: 6465CTO
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvr7LETB0WW(2.10):bd01/21/2008:svnLENOVO:pn6465CTO:pvrThinkPadT61:rvnLENOVO:rn6465CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 6465CTO
  dmi.product.version: ThinkPad T61
  dmi.sys.vendor: LENOVO

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