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[Bug 1059035] Missing required logs.

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Brad Figg <brad.figg@xxxxxxxxxxxxx>
Date: Fri, 11 Oct 2013 00:30:10 -0000
Reply-to: Bug 1059035 <1059035@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1059035

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1059035

Title:
  [ Quantal ]Cant mount the cdrom from fstab

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I have some issues to boot since b2 is out, and seems to be related to
  hardware settings/entries:

  The issues started after b1:
  after selecting the boot line, i got/get "prereset failed errno=-19" but the boot process  continue. Since a few days the boot process gave me some more errors and finally hung at /home loading.

  reported : https://bugzilla.kernel.org/show_bug.cgi?id=47781

  To narrow down these issues, i've found that my hdds was set with write-cache enabled (i cant remember having made that choice myself) ; so googling around similar issue, a few users report less trouble when write-cache is disabled. So i made the change with hdparm.
  Next, i've seen that booting in recovery mode was processing normally till /home loading. Opening /etc/fstab, i then commented out the cdrom line. Then booting have stopped hanging.

  Here is the config:

  fstab:
  proc  /proc  proc  nodev,noexec,nosuid   0  0
  UUID=00c5de83-479c-4ab0-9b54-9af0a727175e  /  ext4  errors=remount-ro 0 1
  UUID=0a9ca7f0-6eeb-4b21-b70f-670fa600de16 none swap sw 0 0
  UUID=5d8d1ee1-f5af-40a1-a45d-dbc570808523 /home ext3 nodev,nosuid  0 2
  # /dev/disk/by-id/ata-TSSTcorp_CDDVDW_SH-S203D /mnt/ata-TSSTcorp_CDDVDW_SH-S203D  user,nosuid,nodev,nofail,noauto,x-gvfs-show 0 0

  oem@dub:~$ sudo blkid
  [sudo] password for oem:
  /dev/sda1: LABEL="LTS32" UUID="9cebceda-bcb5-4ddb-a50c-52f18711594c" TYPE="ext4"
  /dev/sda2: UUID="0a9ca7f0-6eeb-4b21-b70f-670fa600de16" TYPE="swap"
  /dev/sda3: LABEL="lhom" UUID="5d8d1ee1-f5af-40a1-a45d-dbc570808523" TYPE="ext3"
  /dev/sdb1: LABEL="Dev32" UUID="9e61e83e-bca9-43cf-aa90-5a68892213fa" TYPE="ext3"
  /dev/sdb4: LABEL="Lub32" UUID="aa1bddfe-1ddb-4832-bee9-eb31c56faefa" TYPE="ext4"
  /dev/sdb5: LABEL="Current32" UUID="00c5de83-479c-4ab0-9b54-9af0a727175e" TYPE="ext4"

  oem@dub:~$ ls -l /dev/disk/by-uuid/
  total 0
  lrwxrwxrwx 1 root root 10 sept. 30 10:57 00c5de83-479c-4ab0-9b54-9af0a727175e -> ../../sdb5
  lrwxrwxrwx 1 root root 10 sept. 30 10:57 0a9ca7f0-6eeb-4b21-b70f-670fa600de16 -> ../../sda2
  lrwxrwxrwx 1 root root 10 sept. 30 10:57 5d8d1ee1-f5af-40a1-a45d-dbc570808523 -> ../../sda3
  lrwxrwxrwx 1 root root 10 sept. 30 10:57 9cebceda-bcb5-4ddb-a50c-52f18711594c -> ../../sda1
  lrwxrwxrwx 1 root root 10 sept. 30 10:58 9e61e83e-bca9-43cf-aa90-5a68892213fa -> ../../sdb1
  lrwxrwxrwx 1 root root 10 sept. 30 10:58 aa1bddfe-1ddb-4832-bee9-eb31c56faefa -> ../../sdb4

  oem@dub:~$ ls -l /dev/disk/by-id/
  total 0
  lrwxrwxrwx 1 root root  9 sept. 30 10:57 ata-HDT722516DLAT80_VD071CTCDA8EBN -> ../../sdb
  lrwxrwxrwx 1 root root 10 sept. 30 10:58 ata-HDT722516DLAT80_VD071CTCDA8EBN-part1 -> ../../sdb1
  lrwxrwxrwx 1 root root 10 sept. 30 10:57 ata-HDT722516DLAT80_VD071CTCDA8EBN-part3 -> ../../sdb3
  lrwxrwxrwx 1 root root 10 sept. 30 10:58 ata-HDT722516DLAT80_VD071CTCDA8EBN-part4 -> ../../sdb4
  lrwxrwxrwx 1 root root 10 sept. 30 10:57 ata-HDT722516DLAT80_VD071CTCDA8EBN-part5 -> ../../sdb5
  lrwxrwxrwx 1 root root  9 sept. 30 10:57 ata-ST3120026AS_3JT169W6 -> ../../sda
  lrwxrwxrwx 1 root root 10 sept. 30 10:57 ata-ST3120026AS_3JT169W6-part1 -> ../../sda1
  lrwxrwxrwx 1 root root 10 sept. 30 10:57 ata-ST3120026AS_3JT169W6-part2 -> ../../sda2
  lrwxrwxrwx 1 root root 10 sept. 30 10:57 ata-ST3120026AS_3JT169W6-part3 -> ../../sda3
  lrwxrwxrwx 1 root root  9 sept. 30 10:57 ata-TSSTcorp_CDDVDW_SH-S203D -> ../../sr0
  lrwxrwxrwx 1 root root  9 sept. 30 10:57 scsi-SATA_HDT722516DLAT80_VD071CTCDA8EBN -> ../../sdb
  lrwxrwxrwx 1 root root 10 sept. 30 10:58 scsi-SATA_HDT722516DLAT80_VD071CTCDA8EBN-part1 -> ../../sdb1
  lrwxrwxrwx 1 root root 10 sept. 30 10:57 scsi-SATA_HDT722516DLAT80_VD071CTCDA8EBN-part3 -> ../../sdb3
  lrwxrwxrwx 1 root root 10 sept. 30 10:58 scsi-SATA_HDT722516DLAT80_VD071CTCDA8EBN-part4 -> ../../sdb4
  lrwxrwxrwx 1 root root 10 sept. 30 10:57 scsi-SATA_HDT722516DLAT80_VD071CTCDA8EBN-part5 -> ../../sdb5
  lrwxrwxrwx 1 root root  9 sept. 30 10:57 scsi-SATA_ST3120026AS_3JT169W6 -> ../../sda
  lrwxrwxrwx 1 root root 10 sept. 30 10:57 scsi-SATA_ST3120026AS_3JT169W6-part1 -> ../../sda1
  lrwxrwxrwx 1 root root 10 sept. 30 10:57 scsi-SATA_ST3120026AS_3JT169W6-part2 -> ../../sda2
  lrwxrwxrwx 1 root root 10 sept. 30 10:57 scsi-SATA_ST3120026AS_3JT169W6-part3 -> ../../sda3
  lrwxrwxrwx 1 root root  9 sept. 30 10:57 wwn-0x5000cca205d2c2dd -> ../../sdb
  lrwxrwxrwx 1 root root 10 sept. 30 10:58 wwn-0x5000cca205d2c2dd-part1 -> ../../sdb1
  lrwxrwxrwx 1 root root 10 sept. 30 10:57 wwn-0x5000cca205d2c2dd-part3 -> ../../sdb3
  lrwxrwxrwx 1 root root 10 sept. 30 10:58 wwn-0x5000cca205d2c2dd-part4 -> ../../sdb4
  lrwxrwxrwx 1 root root 10 sept. 30 10:57 wwn-0x5000cca205d2c2dd-part5 -> ../../sdb5

  oem@dub:~$ dmesg|grep 'ATAPI'
  [    1.312657] ata3.00: ATAPI: TSSTcorp CDDVDW SH-S203D, SB00, max UDMA/100

  Smartmontools:

  smartctl 5.43 2012-06-30 r3573 [i686-linux-3.6.0-030600rc6-generic] (local build)
  Copyright (C) 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net

  Vendor:               TSSTcorp
  Product:              CDDVDW SH-S203D
  Revision:             SB00
  >> Terminate command early due to bad response to IEC mode page
  A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

  So the cdrom can be identified only  by-id but not by-uuid. The fstab
  entry has been written by the system itself, and is not mountable.

  After these tweaks, the system boot but still get that misterious "prereset failed errno=-19"; which was reported in 2004 about libata when a seagate hdd and a siliconimage chipset was used together (but i'm having a 4723 chipset here, not a faulty 3xxx one). Note that this "prereset error" is when i boot a QQ system, not a PP one (grub2 from QQ applied to all OS, as mixing grub 1.99 & grub2.0 is building boot issues).
  PS: the cdrom can be used, as it auto mount when a cd is inserted; but then why the system have made a fstab entry for it  ?

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: util-linux 2.20.1-5.1ubuntu2
  Uname: Linux 3.6.0-030600rc6-generic i686
  ApportVersion: 2.5.3-0ubuntu1
  Architecture: i386
  Date: Sun Sep 30 14:21:52 2012
  SourcePackage: util-linux
  UpgradeStatus: No upgrade log present (probably fresh install)

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