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[Bug 1233320] Re: [Hewlett-Packard HP EliteBook 8460p] suspend/resume failure

 

apport information

** Tags added: apport-collected

** Description changed:

  lsb_release -rd:         Description:	Ubuntu Saucy Salamander (development branch)
  uname -r: 3.11.0-9-generic
  
  Laptop failed to awake from resume on battery.
  After removing and reconnecting the battery it did not want to boot at all (battery not empty!!)
  When power was plugged again the computer did boot up and brought up the apport crash reporter.
  
  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-9-generic 3.11.0-9.16
  ProcVersionSignature: Ubuntu 3.11.0-9.16-generic 3.11.2
  Uname: Linux 3.11.0-9-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.12.5-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  paraiko    3182 F.... pulseaudio
   /dev/snd/pcmC0D0p:   paraiko    3182 F...m pulseaudio
  Date: Mon Sep 30 19:59:05 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=fce5b68f-4846-4436-ada5-d6c44442d3a9
  InstallationDate: Installed on 2013-04-05 (178 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130402.1)
  InterpreterPath: /usr/bin/python3.3
  MachineType: Hewlett-Packard HP EliteBook 8460p
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-9-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-9-generic N/A
   linux-backports-modules-3.11.0-9-generic  N/A
   linux-firmware                            1.114
  SourcePackage: linux
  Title: [Hewlett-Packard HP EliteBook 8460p] suspend/resume failure
  UpgradeStatus: Upgraded to saucy on 2013-09-27 (3 days ago)
  UserGroups:
   
  dmi.bios.date: 12/22/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68SCF Ver. F.22
  dmi.board.name: 161C
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 97.4A
  dmi.chassis.asset.tag: CZC2077Z49
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68SCFVer.F.22:bd12/22/2011:svnHewlett-Packard:pnHPEliteBook8460p:pvrA0001D02:rvnHewlett-Packard:rn161C:rvrKBCVersion97.4A:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8460p
  dmi.product.version: A0001D02
  dmi.sys.vendor: Hewlett-Packard
+ --- 
+ ApportVersion: 2.12.5-0ubuntu1
+ Architecture: amd64
+ DistroRelease: Ubuntu 13.10
+ InstallationDate: Installed on 2013-04-05 (189 days ago)
+ InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130402.1)
+ MarkForUpload: True
+ Package: linux (not installed)
+ Tags:  saucy
+ Uname: Linux 3.12.0-031200rc3-generic x86_64
+ UnreportableReason: The running kernel is not an Ubuntu kernel
+ UpgradeStatus: Upgraded to saucy on 2013-09-27 (14 days ago)
+ UserGroups:

** Attachment added: "ProcEnviron.txt"
   https://bugs.launchpad.net/bugs/1233320/+attachment/3874743/+files/ProcEnviron.txt

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https://bugs.launchpad.net/bugs/1233320

Title:
  [Hewlett-Packard HP EliteBook 8460p] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  lsb_release -rd:         Description:	Ubuntu Saucy Salamander (development branch)
  uname -r: 3.11.0-9-generic

  Laptop failed to awake from resume on battery.
  After removing and reconnecting the battery it did not want to boot at all (battery not empty!!)
  When power was plugged again the computer did boot up and brought up the apport crash reporter.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-9-generic 3.11.0-9.16
  ProcVersionSignature: Ubuntu 3.11.0-9.16-generic 3.11.2
  Uname: Linux 3.11.0-9-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.12.5-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  paraiko    3182 F.... pulseaudio
   /dev/snd/pcmC0D0p:   paraiko    3182 F...m pulseaudio
  Date: Mon Sep 30 19:59:05 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=fce5b68f-4846-4436-ada5-d6c44442d3a9
  InstallationDate: Installed on 2013-04-05 (178 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130402.1)
  InterpreterPath: /usr/bin/python3.3
  MachineType: Hewlett-Packard HP EliteBook 8460p
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-9-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-9-generic N/A
   linux-backports-modules-3.11.0-9-generic  N/A
   linux-firmware                            1.114
  SourcePackage: linux
  Title: [Hewlett-Packard HP EliteBook 8460p] suspend/resume failure
  UpgradeStatus: Upgraded to saucy on 2013-09-27 (3 days ago)
  UserGroups:
   
  dmi.bios.date: 12/22/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68SCF Ver. F.22
  dmi.board.name: 161C
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 97.4A
  dmi.chassis.asset.tag: CZC2077Z49
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68SCFVer.F.22:bd12/22/2011:svnHewlett-Packard:pnHPEliteBook8460p:pvrA0001D02:rvnHewlett-Packard:rn161C:rvrKBCVersion97.4A:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8460p
  dmi.product.version: A0001D02
  dmi.sys.vendor: Hewlett-Packard
  --- 
  ApportVersion: 2.12.5-0ubuntu1
  Architecture: amd64
  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2013-04-05 (189 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130402.1)
  MarkForUpload: True
  Package: linux (not installed)
  Tags:  saucy
  Uname: Linux 3.12.0-031200rc3-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: Upgraded to saucy on 2013-09-27 (14 days ago)
  UserGroups:

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