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[Bug 1239765] Re: Resume fails on HP Envy DV6 notebook (AMD APU)

 

apport information

** Tags added: apport-collected saucy

** Description changed:

  Latest Ubuntu 13.10 - Suspend works when closing screen, upon resume
  everything seems to resume except the display which remains blank.
  Adjusting brightness does nothing and needs a hard reboot.  This does
  NOT happen when using latest catalyst proprietary drivers (however those
  drivers cannot adjust screen brightness).
  
  So, i'm assuming this is an open source radeon driver bug, but not
  completely certain.
  
  
  Ubuntu 3.11.0-12.19-generic 3.11.3
+ --- 
+ ApportVersion: 2.12.5-0ubuntu2
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  jd         2318 F.... pulseaudio
+  /dev/snd/controlC0:  jd         2318 F.... pulseaudio
+ DistroRelease: Ubuntu 13.10
+ EcryptfsInUse: Yes
+ HibernationDevice: RESUME=UUID=08290fb8-81e0-4e9e-ac28-d35205f9e401
+ InstallationDate: Installed on 2013-04-28 (168 days ago)
+ InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
+ MachineType: Hewlett-Packard HP ENVY dv6 Notebook PC
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcEnviron:
+  LANGUAGE=en_US
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 radeondrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-12-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1 vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
+ PulseList:
+  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
+  No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-3.11.0-12-generic N/A
+  linux-backports-modules-3.11.0-12-generic  N/A
+  linux-firmware                             1.116
+ RfKill:
+  0: phy0: Wireless LAN
+  	Soft blocked: no
+  	Hard blocked: no
+ Tags:  saucy
+ Uname: Linux 3.11.0-12-generic x86_64
+ UpgradeStatus: Upgraded to saucy on 2013-10-13 (0 days ago)
+ UserGroups:
+  
+ dmi.bios.date: 12/19/2012
+ dmi.bios.vendor: Insyde
+ dmi.bios.version: F.22
+ dmi.board.asset.tag: Base Board Asset Tag
+ dmi.board.name: 182D
+ dmi.board.vendor: Hewlett-Packard
+ dmi.board.version: 55.25
+ dmi.chassis.asset.tag: Chassis Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: dmi:bvnInsyde:bvrF.22:bd12/19/2012:svnHewlett-Packard:pnHPENVYdv6NotebookPC:pvr088B110000305910000620100:rvnHewlett-Packard:rn182D:rvr55.25:cvnHewlett-Packard:ct10:cvrChassisVersion:
+ dmi.product.name: HP ENVY dv6 Notebook PC
+ dmi.product.version: 088B110000305910000620100
+ dmi.sys.vendor: Hewlett-Packard

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1239765/+attachment/3877848/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1239765

Title:
  Resume fails on HP Envy DV6 notebook (AMD APU)

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Latest Ubuntu 13.10 - Suspend works when closing screen, upon resume
  everything seems to resume except the display which remains blank.
  Adjusting brightness does nothing and needs a hard reboot.  This does
  NOT happen when using latest catalyst proprietary drivers (however
  those drivers cannot adjust screen brightness).

  So, i'm assuming this is an open source radeon driver bug, but not
  completely certain.

  
  Ubuntu 3.11.0-12.19-generic 3.11.3
  --- 
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jd         2318 F.... pulseaudio
   /dev/snd/controlC0:  jd         2318 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=08290fb8-81e0-4e9e-ac28-d35205f9e401
  InstallationDate: Installed on 2013-04-28 (168 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Hewlett-Packard HP ENVY dv6 Notebook PC
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-12-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1 vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  saucy
  Uname: Linux 3.11.0-12-generic x86_64
  UpgradeStatus: Upgraded to saucy on 2013-10-13 (0 days ago)
  UserGroups:
   
  dmi.bios.date: 12/19/2012
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.22
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 182D
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 55.25
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.22:bd12/19/2012:svnHewlett-Packard:pnHPENVYdv6NotebookPC:pvr088B110000305910000620100:rvnHewlett-Packard:rn182D:rvr55.25:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP ENVY dv6 Notebook PC
  dmi.product.version: 088B110000305910000620100
  dmi.sys.vendor: Hewlett-Packard

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