kernel-packages team mailing list archive

[Joseph Salisbury <joseph.salisbury@xxxxxxxxxxxxx>]

This issue appears to be an upstream bug, since you tested the latest
upstream kernel. Would it be possible for you to open an upstream bug
report[0]? That will allow the upstream Developers to examine the issue,
and may provide a quicker resolution to the bug.

Please follow the instructions on the wiki page[0]. The first step is to
email the appropriate mailing list. If no response is received, then a
bug may be opened on bugzilla.kernel.org.

Once this bug is reported upstream, please add the tag: 'kernel-bug-
reported-upstream'.

[0] https://wiki.ubuntu.com/Bugs/Upstream/kernel

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1195483

Title:
  Installation, Live and Check disc do not start on Asus ZenBook Prime
  UX31A

Status in “linux” package in Ubuntu:
  Incomplete
Status in “linux” source package in Raring:
  Incomplete
Status in “linux” source package in Saucy:
  Incomplete

Bug description:
  When I try to install Ubuntu 13.04 on a new Asus ZenBook Prime UX31A
  from june 2013, grub will come up bit every option such as
  Installation, Live and Check disc result in a blank screen. This is
  possibly due to preinstalled Windows 8 and UEFI.

  I did not approve/accept the Windows 8 installation and that should
  not matter. I want to install only Ubuntu and *no* dual boot with the
  preinstalled Windows 8. I want to erase the entire disc in firsts
  steps of installation procedure.

  Screenshot illustrating the problem are:
  http://i.imgur.com/94zPRh5.jpg (ASUS splash screen)
  http://i.imgur.com/CKJZf6s.jpg (language selection for Windows 8)
  http://i.imgur.com/2OIGnra.jpg (accept license, which I did not and rebooted with F1/F2)
  http://i.imgur.com/0l3ZIme.jpg (general BIOS info, I upgrade to latest BIOS)
  http://i.imgur.com/RtjRraF.jpg (used settings to boot from USB)
  http://i.imgur.com/Vgb3Xju.jpg (grub which goes to black screen and systems is locked in that state)

  For more information, see:
  device information https://help.ubuntu.com/community/AsusZenbookPrime
  similar problem http://ubuntuforums.org/showthread.php?t=2149954
  UEFI and preinstalled Windwos 8 http://askubuntu.com/questions/221835/installing-ubuntu-on-a-pre-installed-uefi-supported-windows-8-system
  More about EUFI https://help.ubuntu.com/community/UEFI
  More on installing without WUBI http://www.omgubuntu.co.uk/2013/04/wubi-advice

  Debugging attempts from
  https://wiki.archlinux.org/index.php/Boot_Debugging failed. Perhaps I
  did something wrong. What are ways to write debug to the screen in my
  case?

  And, more importantly, how do I get it working because have the right
  to install whatever I want?

  Is the only way to get it installed to accept the Windows 8 license
  and install Ubuntu from Windows (and in effect making it dual boot
  which I don't want).

  Ubuntu should fix this as it is the flagship of a major laptop manufacturer (ASUS) for which Ubuntu is no longer installable.
  --- 
  ApportVersion: 2.9.2-0ubuntu8.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  sander     2424 F.... pulseaudio
  DistroRelease: Ubuntu 13.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=24994e67-9b18-4cad-b387-788beff8b388
  InstallationDate: Installed on 2013-07-06 (80 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: ASUSTeK COMPUTER INC. UX31A
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-30-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-30-generic N/A
   linux-backports-modules-3.8.0-30-generic  N/A
   linux-firmware                            1.106
  StagingDrivers: rts5139
  Tags:  raring staging raring staging raring staging
  Uname: Linux 3.8.0-30-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom debian-tor dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 01/31/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX31A.218
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX31A
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX31A.218:bd01/31/2013:svnASUSTeKCOMPUTERINC.:pnUX31A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX31A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX31A
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1195483/+subscriptions