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Message #21922
[Bug 1195483] Re: Installation, Live and Check disc do not start on Asus ZenBook Prime UX31A
** Changed in: linux (Ubuntu Raring)
Status: Incomplete => Confirmed
** Changed in: linux (Ubuntu Saucy)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1195483
Title:
Installation, Live and Check disc do not start on Asus ZenBook Prime
UX31A
Status in “linux” package in Ubuntu:
Confirmed
Status in “linux” source package in Raring:
Confirmed
Status in “linux” source package in Saucy:
Confirmed
Bug description:
When I try to install Ubuntu 13.04 on a new Asus ZenBook Prime UX31A
from june 2013, grub will come up bit every option such as
Installation, Live and Check disc result in a blank screen. This is
possibly due to preinstalled Windows 8 and UEFI.
I did not approve/accept the Windows 8 installation and that should
not matter. I want to install only Ubuntu and *no* dual boot with the
preinstalled Windows 8. I want to erase the entire disc in firsts
steps of installation procedure.
Screenshot illustrating the problem are:
http://i.imgur.com/94zPRh5.jpg (ASUS splash screen)
http://i.imgur.com/CKJZf6s.jpg (language selection for Windows 8)
http://i.imgur.com/2OIGnra.jpg (accept license, which I did not and rebooted with F1/F2)
http://i.imgur.com/0l3ZIme.jpg (general BIOS info, I upgrade to latest BIOS)
http://i.imgur.com/RtjRraF.jpg (used settings to boot from USB)
http://i.imgur.com/Vgb3Xju.jpg (grub which goes to black screen and systems is locked in that state)
For more information, see:
device information https://help.ubuntu.com/community/AsusZenbookPrime
similar problem http://ubuntuforums.org/showthread.php?t=2149954
UEFI and preinstalled Windwos 8 http://askubuntu.com/questions/221835/installing-ubuntu-on-a-pre-installed-uefi-supported-windows-8-system
More about EUFI https://help.ubuntu.com/community/UEFI
More on installing without WUBI http://www.omgubuntu.co.uk/2013/04/wubi-advice
Debugging attempts from
https://wiki.archlinux.org/index.php/Boot_Debugging failed. Perhaps I
did something wrong. What are ways to write debug to the screen in my
case?
And, more importantly, how do I get it working because have the right
to install whatever I want?
Is the only way to get it installed to accept the Windows 8 license
and install Ubuntu from Windows (and in effect making it dual boot
which I don't want).
Ubuntu should fix this as it is the flagship of a major laptop manufacturer (ASUS) for which Ubuntu is no longer installable.
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ApportVersion: 2.9.2-0ubuntu8.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: sander 2424 F.... pulseaudio
DistroRelease: Ubuntu 13.04
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=24994e67-9b18-4cad-b387-788beff8b388
InstallationDate: Installed on 2013-07-06 (80 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: ASUSTeK COMPUTER INC. UX31A
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-30-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6
RelatedPackageVersions:
linux-restricted-modules-3.8.0-30-generic N/A
linux-backports-modules-3.8.0-30-generic N/A
linux-firmware 1.106
StagingDrivers: rts5139
Tags: raring staging raring staging raring staging
Uname: Linux 3.8.0-30-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom debian-tor dip lpadmin plugdev sambashare sudo
dmi.bios.date: 01/31/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX31A.218
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX31A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX31A.218:bd01/31/2013:svnASUSTeKCOMPUTERINC.:pnUX31A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX31A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX31A
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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