← Back to team overview

kernel-packages team mailing list archive

[Bug 1071014] Re: Nokia CS-17 mobile broadband doesn't work anymore

 

Jussi Lind, if the issue remains in Saucy, could you please run the
following command in the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily kernel folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.12-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: saucy

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Expired => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1071014

Title:
  Nokia CS-17 mobile broadband doesn't work anymore

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Steps to reproduce:

  Plug in Nokia CS-17 USB mobile broadband.

  What should happen:

  The modem should be detected and the user should be able to configure
  the mobile broadband connection.

  What happens instead:

  Absolutely nothing.

  -------------------------------------------

  Kernel log when the device is connected:

  [381116.274532] usb 1-1.1: new high-speed USB device number 7 using ehci_hcd
  [381116.368757] scsi8 : usb-storage 1-1.1:1.0
  [381117.365941] scsi 8:0:0:0: CD-ROM            Nokia    Datacard CD-ROM  0001 PQ: 0 ANSI: 0
  [381117.368396] sr1: scsi3-mmc drive: 0x/0x caddy
  [381117.368906] sr 8:0:0:0: Attached scsi CD-ROM sr1
  [381117.369211] sr 8:0:0:0: Attached scsi generic sg3 type 5
  [381117.449772] sr1: CDROM (ioctl) error, command: Get event status notification 4a 01 00 00 10 00 00 00 08 00
  [381117.449799] sr: Sense Key : Hardware Error [current] 
  [381117.449807] sr: Add. Sense: No additional sense information
  [381117.553411] sr1: CDROM (ioctl) error, command: Get event status notification 4a 01 00 00 10 00 00 00 08 00
  [381117.553446] sr: Sense Key : Hardware Error [current] 
  [381117.553457] sr: Add. Sense: No additional sense information

  Output of sudo usb-devices:

  T:  Bus=01 Lev=02 Prnt=02 Port=00 Cnt=01 Dev#=  6 Spd=480 MxCh= 0
  D:  Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
  P:  Vendor=0421 ProdID=0622 Rev=00.01
  S:  Manufacturer=Nokia
  S:  Product=Nokia Datacard
  S:  SerialNumber=4CC03614CA2E62E7498AB72726150A37EB8BB978
  C:  #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=100mA
  I:  If#= 0 Alt= 0 #EPs= 2 Cls=08(stor.) Sub=06 Prot=50 Driver=(none)

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: usb-modeswitch 1.2.3+repack0-1ubuntu2
  ProcVersionSignature: Ubuntu 3.2.0-31.50-generic 3.2.28
  Uname: Linux 3.2.0-31-generic x86_64
  ApportVersion: 2.0.1-0ubuntu14
  Architecture: amd64
  Date: Wed Oct 24 23:25:16 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: usb-modeswitch
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1071014/+subscriptions