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[Bug 1196435] Re: Random kernel panics return on linux-image-3.5.0-34-generic or 3.5.0-32-generic (possibly AMD radeon HD 4200 stack related)

 

Matt C, as per
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=4024557&spf_p.tpst=swdMain&spf_p.prp_swdMain
=wsrp-
navigationalState%3DswEnvOID%253D4060%257CswLang%253D%257Caction%253DlistDriver&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken#BIOS
an update is available for your BIOS (1.17 Revision A). If you update to
this following https://help.ubuntu.com/community/BiosUpdate , does it
change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Changed in: linux (Ubuntu)
       Status: Expired => Incomplete

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https://bugs.launchpad.net/bugs/1196435

Title:
  Random kernel panics return on linux-image-3.5.0-34-generic or
  3.5.0-32-generic (possibly AMD radeon HD 4200 stack related)

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Hi,

  Running Ubuntu 12.04 LTS (64-bit) on a standard business desktop PC
  (HP Compaq 6005 Pro SFF) I used to experience daily hangs with/without
  kernel panic. The panics seem GPU-related.

  I run two desktop PCs side-by-side of identical hardware.

  Installing the Quantal Hardware Enablement stack fixed the stability
  issue at last (after suffering it for several months).

  In a recent kernel upgrade, sadly a daily kernel panic has returned,
  it occurs 1-2 times daily.

  This may be kernel 3.5.0-34 or 3.5.0-32, I can't identify which one.
  Both were installed in June around the time this started.

  From the stack trace on-screen it doesn't seem to be the same crash
  and doesn't mention DRM this time but is the same in nature, i.e. I am
  doing something in the GUI and I get a kernel panic. (This has also
  happened when I am out of the office.)

  Graphics card:
  01:05.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI RS880 [Radeon HD 4200]

  I upgraded my second PC to 12.10 recently then it booted onto a black
  screen (power management), I could not get past this, so I upgraded to
  13.04 from a single-user mode root maintenance console. My second PC
  running 13.04 is now stable on this hardware.

  My 12.04 LTS PC with the latest security/critical updates is again not stable.
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 0: SB [HDA ATI SB], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  ApportVersion: 2.0.1-0ubuntu17.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  matt       2861 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Card0.Amixer.info:
   Card hw:0 'SB'/'HDA ATI SB at 0xf0300000 irq 16'
     Mixer name	: 'Realtek ALC662 rev1'
     Components	: 'HDA:10ec0662,103c3047,00100101'
     Controls      : 26
     Simple ctrls  : 13
  DistroRelease: Ubuntu 12.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=10a99fd8-a8d2-41fc-ad28-92e9073c5a2a
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
  IwConfig:
   eth1      no wireless extensions.
   
   lo        no wireless extensions.
   
   virbr0    no wireless extensions.
  MachineType: Hewlett-Packard HP Compaq 6005 Pro SFF PC
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-34-generic root=UUID=8161a162-0323-4da1-9363-ed3bcdc39620 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.5.0-34.55~precise1-generic 3.5.7.13
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-34-generic N/A
   linux-backports-modules-3.5.0-34-generic  N/A
   linux-firmware                            1.79.4
  RfKill:
   
  Tags:  precise running-unity
  Uname: Linux 3.5.0-34-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo
  dmi.bios.date: 08/04/2010
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786G6 v01.11
  dmi.board.asset.tag: CZC1111KX1
  dmi.board.name: 3047h
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: CZC1111KX1
  dmi.chassis.type: 4
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr786G6v01.11:bd08/04/2010:svnHewlett-Packard:pnHPCompaq6005ProSFFPC:pvr:rvnHewlett-Packard:rn3047h:rvr:cvnHewlett-Packard:ct4:cvr:
  dmi.product.name: HP Compaq 6005 Pro SFF PC
  dmi.sys.vendor: Hewlett-Packard

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