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Message #22805
[Bug 1242512] Re: Webcam Microsoft LifeCam VX-7000 not detected
apport information
** Tags added: apport-collected
** Description changed:
Description: Kubuntu 13.10
Release: 13.10
Uname: Linux 3.11.0-12-generic x86_64
Architecture: amd64
Connect webcam Microsoft LifeCam VX-7000
dmesg | grep uvc
[ 12.071480] uvcvideo: Found UVC 1.00 device <unnamed> (046d:0994)
[ 12.086783] usbcore: registered new interface driver uvcvideo
[ 326.239483] uvcvideo: Found UVC 1.00 device Microsoft\xffffffc2\xffffffae\xffffffae LifeCam VX-7000 (045e:0723)
[ 326.239930] uvcvideo: UVC non compliance - GET_DEF(PROBE) not supported. Enabling workaround.
[ 326.240286] uvcvideo: Failed to query (129) UVC probe control : -32 (exp. 26).
[ 326.240289] uvcvideo: Failed to initialize the device (-5).
no devices like /dev/video*
+ ---
+ ApportVersion: 2.12.5-0ubuntu2
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC2: spise 2039 F.... pulseaudio
+ /dev/snd/controlC1: spise 2039 F.... pulseaudio
+ /dev/snd/controlC0: spise 2039 F.... pulseaudio
+ DistroRelease: Ubuntu 13.10
+ HibernationDevice: RESUME=UUID=bb349c5d-6f2b-4298-ac92-f9e665f329f9
+ InstallationDate: Installed on 2013-10-18 (2 days ago)
+ InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
+ MachineType: System manufacturer System Product Name
+ MarkForUpload: True
+ NonfreeKernelModules: nvidia
+ Package: linux (not installed)
+ ProcFB:
+
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=4da01eda-d7b6-4655-9e4c-78af9bd0c03b ro quiet splash
+ ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
+ RelatedPackageVersions:
+ linux-restricted-modules-3.11.0-12-generic N/A
+ linux-backports-modules-3.11.0-12-generic N/A
+ linux-firmware 1.116
+ RfKill:
+ 0: phy0: Wireless LAN
+ Soft blocked: no
+ Hard blocked: no
+ Tags: saucy
+ Uname: Linux 3.11.0-12-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ dmi.bios.date: 11/10/2011
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 0805
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: P8Z68-V LE
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: Rev X.0x
+ dmi.chassis.asset.tag: Asset-1234567890
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Chassis Manufacture
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0805:bd11/10/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z68-VLE:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
+ dmi.product.name: System Product Name
+ dmi.product.version: System Version
+ dmi.sys.vendor: System manufacturer
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1242512/+attachment/3885734/+files/AlsaInfo.txt
--
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https://bugs.launchpad.net/bugs/1242512
Title:
Webcam Microsoft LifeCam VX-7000 not detected
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
Description: Kubuntu 13.10
Release: 13.10
Uname: Linux 3.11.0-12-generic x86_64
Architecture: amd64
Connect webcam Microsoft LifeCam VX-7000
dmesg | grep uvc
[ 12.071480] uvcvideo: Found UVC 1.00 device <unnamed> (046d:0994)
[ 12.086783] usbcore: registered new interface driver uvcvideo
[ 326.239483] uvcvideo: Found UVC 1.00 device Microsoft\xffffffc2\xffffffae\xffffffae LifeCam VX-7000 (045e:0723)
[ 326.239930] uvcvideo: UVC non compliance - GET_DEF(PROBE) not supported. Enabling workaround.
[ 326.240286] uvcvideo: Failed to query (129) UVC probe control : -32 (exp. 26).
[ 326.240289] uvcvideo: Failed to initialize the device (-5).
no devices like /dev/video*
---
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: spise 2039 F.... pulseaudio
/dev/snd/controlC1: spise 2039 F.... pulseaudio
/dev/snd/controlC0: spise 2039 F.... pulseaudio
DistroRelease: Ubuntu 13.10
HibernationDevice: RESUME=UUID=bb349c5d-6f2b-4298-ac92-f9e665f329f9
InstallationDate: Installed on 2013-10-18 (2 days ago)
InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: System manufacturer System Product Name
MarkForUpload: True
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=4da01eda-d7b6-4655-9e4c-78af9bd0c03b ro quiet splash
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
RelatedPackageVersions:
linux-restricted-modules-3.11.0-12-generic N/A
linux-backports-modules-3.11.0-12-generic N/A
linux-firmware 1.116
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: saucy
Uname: Linux 3.11.0-12-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 11/10/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0805
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z68-V LE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0805:bd11/10/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z68-VLE:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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References
