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Message #22877
[Bug 1173074] Re: 10de:0652 [Samsung NP-R710-AT01NL] Nouveau freezes after suspend/resume in Ubuntu 13.04 / 3.8.0
Wolf Rogner, this report is about Bert Massop's Samsung NP-R710-AT01NL with 10de:0652, not a MacBook Pro or any other hardware. If you have a suspend bug in Ubuntu, the Ubuntu Kernel team, Ubuntu Bug Control team, and Ubuntu Bug Squad would like you to please file a new report by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux
For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
When opening up the new report, please feel free to subscribe me to it.
Please note, not filing a new report would delay your problem being
addressed as quickly as possible.
No need exists to comment here at this time. After reading the above
documentation in it's entirety, if you have further questions, you are
welcome to redirect them to the appropriate mailing list or forum via
http://www.ubuntu.com/support/community/mailinglists , or you may
contact me directly.
Thank you for your understanding.
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https://bugs.launchpad.net/bugs/1173074
Title:
10de:0652 [Samsung NP-R710-AT01NL] Nouveau freezes after
suspend/resume in Ubuntu 13.04 / 3.8.0
Status in “linux” package in Ubuntu:
Incomplete
Status in Arch Linux:
New
Bug description:
Before updating to Raring yesterday, I first fully disabled the Xorg-
edgers PPA (by ppa-purge) and was therefore switched back to the
Nouveau driver. Then updated my system from Quantal to Raring.
Afterwards, I noticed that after a suspend/resume the greeter would
not appear or hang completely. I was intermittently able to move the
cursor, but the GUI would not respond to hovering or clicking.
I did not experience this bug in Quantal with kernel 3.5, but I rather
quickly switched to the proprietary driver for performance reasons.
I am on a laptop with NVidia GeForce 130M video card on Raring with
kernel 3.8.0, no experimental drivers in use. Attached is also a dmesg
log from a previous time this occurred, with me trying to recover from
the situation by various means - there are a lot of nouveau-related
error messages in it. Ctrl-alt-backspace does nothing, SysRq+K does
what it is supposed to do but to no avail, restarting lightdm
obviously does not help.
To reproduce:
1. Boot
2. Suspend
3. Resume
Observed behaviour:
The greeter does not appear or hangs completely, switching to another VT is initially impossible, after a certain period of time nouveau starts spitting out error messages to the screen and it is then again possible to switch to another VT. Sometimes X randomly restarts and shows the boot-time greeter, where I can log in, but after that the system freezes again.
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: xorg 1:7.7+1ubuntu4
ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
Uname: Linux 3.8.0-19-generic x86_64
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
Date: Fri Apr 26 09:49:56 2013
DistUpgraded: 2013-04-25 18:48:41,818 DEBUG enabling apt cron job
DistroCodename: raring
DistroVariant: ubuntu
DkmsStatus:
virtualbox, 4.2.10, 3.5.0-28-generic, x86_64: installed
virtualbox, 4.2.10, 3.8.0-19-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a week
GpuHangReproducibility: Occurs more often under certain circumstances
GpuHangStarted: I don't know
GraphicsCard:
NVIDIA Corporation G96M [GeForce GT 130M] [10de:0652] (rev a1) (prog-if 00 [VGA controller])
Subsystem: Samsung Electronics Co Ltd Device [144d:c520]
InstallationDate: Installed on 2012-12-20 (126 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: SAMSUNG ELECTRONICS CO., LTD. R710
MarkForUpload: True
PlymouthDebug: Error: [Errno 13] Permission denied: '/var/log/plymouth-debug.log'
ProcEnviron:
TERM=linux
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=nl_NL.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-19-generic root=/dev/mapper/ubuntu-root ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to raring on 2013-04-25 (0 days ago)
dmi.bios.date: 12/17/2009
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 11SV.MP00.20091217.WZW
dmi.board.name: R710
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr11SV.MP00.20091217.WZW:bd12/17/2009:svnSAMSUNGELECTRONICSCO.,LTD.:pnR710:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR710:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:
dmi.product.name: R710
dmi.product.version: Not Applicable
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
version.compiz: compiz 1:0.9.9~daily13.04.18.1~13.04-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.43-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.1-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.1-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1
xserver.bootTime: Fri Apr 26 09:46:29 2013
xserver.configfile: default
xserver.errors:
Failed to load module "nvidia" (module does not exist, 0)
Failed to load module "nvidia" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.13.3-0ubuntu6
xserver.video_driver: nouveau
---
ApportVersion: 2.12-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 2857 F.... pulseaudio
CasperVersion: 1.336
DistroRelease: Ubuntu 13.10
LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130808)
MachineType: SAMSUNG ELECTRONICS CO., LTD. R710
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
ProcVersionSignature: Ubuntu 3.10.0-6.17-generic 3.10.3
RelatedPackageVersions:
linux-restricted-modules-3.10.0-6-generic N/A
linux-backports-modules-3.10.0-6-generic N/A
linux-firmware 1.113
Tags: saucy
Uname: Linux 3.10.0-6-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 12/17/2009
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 11SV.MP00.20091217.WZW
dmi.board.name: R710
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr11SV.MP00.20091217.WZW:bd12/17/2009:svnSAMSUNGELECTRONICSCO.,LTD.:pnR710:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR710:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:
dmi.product.name: R710
dmi.product.version: Not Applicable
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
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