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[Bug 1074990] Re: 04ce:0002 [Gigabyte P55A-UD3] Portable Drive Bay 2000 Doesn't work through USB

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Braden Obrzut <admin@xxxxxxxxxxxxxxxx>
Date: Tue, 22 Oct 2013 17:23:06 -0000
Reply-to: Bug 1074990 <1074990@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
apport information

** Description changed:

  I got a portable drive bay 2000 in hopes of using it as an external
  DVD/Zip/LS120 drive through USB, but it appears that Ubuntu can't
  recognized the drive.  With a laptop it works fine through the PCMCIA
  card, but the USB connection does not work.  Through USB it uses a
  ScanLogic Corp. SL11R-IDE IDE Bridge which is likely the issue, but I've
  heard that it works fine with CD drives and other removable storage as
  opposed to multi-partition hard disks.
  
  The USB connection works through a Windows VM (Vista and 7) and my
  Thinkpad is even able to boot from it.  I even tried recompiling the
  kernel as suggested at: http://askubuntu.com/questions/184076/why-
  doesnt-the-scanlogic-sl11r-ide-usb-to-ata-adapter-work  The change does
  not seem to fix the issue.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-17-generic 3.5.0-17.28
  ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
  Uname: Linux 3.5.0-17-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.6.1-0ubuntu6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  blzut3     3558 F.... pulseaudio
   /dev/snd/controlC1:  blzut3     3558 F.... pulseaudio
   /dev/snd/controlC0:  blzut3     3558 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Date: Sun Nov  4 16:48:57 2012
  HibernationDevice: RESUME=UUID=88784185-b636-44f3-8d08-7a8489d0a2de
  IwConfig:
   ham0      no wireless extensions.
  
   eth2      no wireless extensions.
  
   lo        no wireless extensions.
  MachineType: Gigabyte Technology Co., Ltd. P55A-UD3
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=4e3cd526-2e0a-4abf-ab37-d4d8bb993853 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-17-generic N/A
   linux-backports-modules-3.5.0-17-generic  N/A
   linux-firmware                            1.95
  RfKill:
  
  SourcePackage: linux
  UpgradeStatus: Upgraded to quantal on 2012-10-18 (17 days ago)
  WpaSupplicantLog:
  
  dmi.bios.date: 08/10/2010
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F11
  dmi.board.name: P55A-UD3
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF11:bd08/10/2010:svnGigabyteTechnologyCo.,Ltd.:pnP55A-UD3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnP55A-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: P55A-UD3
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.
+ --- 
+ ApportVersion: 2.12.5-0ubuntu2
+ Architecture: amd64
+ DistroRelease: Ubuntu 13.10
+ InstallationDate: Installed on 2012-12-27 (298 days ago)
+ InstallationMedia: Kubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120820.1)
+ MarkForUpload: True
+ NonfreeKernelModules: fglrx
+ Package: linux (not installed)
+ Tags:  saucy
+ Uname: Linux 3.12.0-031200rc6-generic x86_64
+ UnreportableReason: The running kernel is not an Ubuntu kernel
+ UpgradeStatus: Upgraded to saucy on 2013-10-19 (3 days ago)
+ UserGroups: adm cdrom dip lpadmin nas plugdev sambashare sudo vboxusers

** Attachment added: "ProcEnviron.txt"
   https://bugs.launchpad.net/bugs/1074990/+attachment/3887600/+files/ProcEnviron.txt

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https://bugs.launchpad.net/bugs/1074990

Title:
  04ce:0002 [Gigabyte P55A-UD3] Portable Drive Bay 2000 Doesn't work
  through USB

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I got a portable drive bay 2000 in hopes of using it as an external
  DVD/Zip/LS120 drive through USB, but it appears that Ubuntu can't
  recognized the drive.  With a laptop it works fine through the PCMCIA
  card, but the USB connection does not work.  Through USB it uses a
  ScanLogic Corp. SL11R-IDE IDE Bridge which is likely the issue, but
  I've heard that it works fine with CD drives and other removable
  storage as opposed to multi-partition hard disks.

  The USB connection works through a Windows VM (Vista and 7) and my
  Thinkpad is even able to boot from it.  I even tried recompiling the
  kernel as suggested at: http://askubuntu.com/questions/184076/why-
  doesnt-the-scanlogic-sl11r-ide-usb-to-ata-adapter-work  The change
  does not seem to fix the issue.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-17-generic 3.5.0-17.28
  ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
  Uname: Linux 3.5.0-17-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.6.1-0ubuntu6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  blzut3     3558 F.... pulseaudio
   /dev/snd/controlC1:  blzut3     3558 F.... pulseaudio
   /dev/snd/controlC0:  blzut3     3558 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Date: Sun Nov  4 16:48:57 2012
  HibernationDevice: RESUME=UUID=88784185-b636-44f3-8d08-7a8489d0a2de
  IwConfig:
   ham0      no wireless extensions.

   eth2      no wireless extensions.

   lo        no wireless extensions.
  MachineType: Gigabyte Technology Co., Ltd. P55A-UD3
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=4e3cd526-2e0a-4abf-ab37-d4d8bb993853 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-17-generic N/A
   linux-backports-modules-3.5.0-17-generic  N/A
   linux-firmware                            1.95
  RfKill:

  SourcePackage: linux
  UpgradeStatus: Upgraded to quantal on 2012-10-18 (17 days ago)
  WpaSupplicantLog:

  dmi.bios.date: 08/10/2010
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F11
  dmi.board.name: P55A-UD3
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF11:bd08/10/2010:svnGigabyteTechnologyCo.,Ltd.:pnP55A-UD3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnP55A-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: P55A-UD3
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.
  --- 
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2012-12-27 (298 days ago)
  InstallationMedia: Kubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120820.1)
  MarkForUpload: True
  NonfreeKernelModules: fglrx
  Package: linux (not installed)
  Tags:  saucy
  Uname: Linux 3.12.0-031200rc6-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: Upgraded to saucy on 2013-10-19 (3 days ago)
  UserGroups: adm cdrom dip lpadmin nas plugdev sambashare sudo vboxusers

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