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[Bug 1243409] Missing required logs.

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Brad Figg <brad.figg@xxxxxxxxxxxxx>
Date: Tue, 22 Oct 2013 21:00:07 -0000
Reply-to: Bug 1243409 <1243409@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1243409

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: saucy

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https://bugs.launchpad.net/bugs/1243409

Title:
  rtl8192cu module is able to connect to the wifi modem only if the
  modem is very near

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Kubuntu 13.04 and kubuntu 13.10: the rtl8192cu module is able to connect to the wifi modem only if the modem is very near (1-2 meters). Randomly the connection go down like the modem was turned off (but the modem is still stand up).
  With 13.04 I was able to install proprietary driver from this URL: https://code.google.com/p/realtek-8188cus-wireless-drivers-3444749-ubuntu-1304/
  With 13.10 I'm able to install the deb, but the system will become unstable at the next boot, and the new driver will not work..

  Below I report the data of my operating system.


  #cat /proc/version_signature
  Ubuntu 3.11.0-12.19-generic 3.11.3

  #sudo lspci -vnvn
  00:00.0 Host bridge [0600]: Intel Corporation 82865G/PE/P DRAM Controller/Host-Hub Interface [8086:2570] (rev 02)
          Subsystem: Gigabyte Technology Co., Ltd GA-8IPE1000 Pro2 motherboard (865PE) [1458:2570]
          Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
          Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ >SERR- <PERR- INTx-
          Latency: 0
          Region 0: Memory at e0000000 (32-bit, prefetchable) [size=128M]
          Capabilities: [e4] Vendor Specific Information: Len=06 <?>
          Capabilities: [a0] AGP version 3.0
                  Status: RQ=32 Iso- ArqSz=2 Cal=2 SBA+ ITACoh- GART64- HTrans- 64bit- FW+ AGP3+ Rate=x4,x8
                  Command: RQ=1 ArqSz=0 Cal=2 SBA+ AGP+ GART64- 64bit- FW- Rate=x8
          Kernel driver in use: agpgart-intel

  00:01.0 PCI bridge [0604]: Intel Corporation 82865G/PE/P AGP Bridge [8086:2571] (rev 02) (prog-if 00 [Normal decode])
          Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
          Status: Cap- 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
          Latency: 64
          Bus: primary=00, secondary=01, subordinate=01, sec-latency=32
          Memory behind bridge: e8000000-e9ffffff
          Prefetchable memory behind bridge: d0000000-dfffffff
          Secondary status: 66MHz+ FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort+ <SERR- <PERR-
          BridgeCtl: Parity- SERR- NoISA+ VGA+ MAbort- >Reset- FastB2B-
                  PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-

  00:06.0 System peripheral [0880]: Intel Corporation 82865G/PE/P Processor to I/O Memory Interface [8086:2576] (rev 02)
          Control: I/O- Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
          Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
          Region 0: Memory at fecf0000 (32-bit, non-prefetchable) [size=4K]

  00:1d.0 USB controller [0c03]: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1 [8086:24d2] (rev 02) (prog-if 00 [UHCI])
          Subsystem: Gigabyte Technology Co., Ltd GA-8IPE1000/8KNXP motherboard [1458:24d2]
          Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
          Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
          Latency: 0
          Interrupt: pin A routed to IRQ 16
          Region 4: I/O ports at bc00 [size=32]
          Kernel driver in use: uhci_hcd

  00:1d.1 USB controller [0c03]: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2 [8086:24d4] (rev 02) (prog-if 00 [UHCI])
          Subsystem: Gigabyte Technology Co., Ltd GA-8IPE1000 Pro2 motherboard (865PE) [1458:24d2]
          Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
          Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
          Latency: 0
          Interrupt: pin B routed to IRQ 19
          Region 4: I/O ports at b000 [size=32]
          Kernel driver in use: uhci_hcd

  00:1d.2 USB controller [0c03]: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #3 [8086:24d7] (rev 02) (prog-if 00 [UHCI])
          Subsystem: Gigabyte Technology Co., Ltd GA-8IPE1000 Pro2 motherboard (865PE) [1458:24d2]
          Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
          Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
          Latency: 0
          Interrupt: pin C routed to IRQ 18
          Region 4: I/O ports at b400 [size=32]
          Kernel driver in use: uhci_hcd

  00:1d.3 USB controller [0c03]: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #4 [8086:24de] (rev 02) (prog-if 00 [UHCI])
          Subsystem: Gigabyte Technology Co., Ltd GA-8IPE1000 Pro2 motherboard (865PE) [1458:24d2]
          Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
          Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
          Latency: 0
          Interrupt: pin A routed to IRQ 16
          Region 4: I/O ports at b800 [size=32]
          Kernel driver in use: uhci_hcd

  00:1d.7 USB controller [0c03]: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB2 EHCI Controller [8086:24dd] (rev 02) (prog-if 20 [EHCI])
          Subsystem: Gigabyte Technology Co., Ltd GA-8IPE1000 Pro2 motherboard (865PE) [1458:5006]
          Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
          Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
          Latency: 0
          Interrupt: pin D routed to IRQ 23
          Region 0: Memory at ec100000 (32-bit, non-prefetchable) [size=1K]
          Capabilities: [50] Power Management version 2
                  Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
                  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
          Kernel driver in use: ehci-pci

  00:1e.0 PCI bridge [0604]: Intel Corporation 82801 PCI Bridge [8086:244e] (rev c2) (prog-if 00 [Normal decode])
          Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
          Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
          Latency: 0
          Bus: primary=00, secondary=02, subordinate=02, sec-latency=32
          I/O behind bridge: 0000a000-0000afff
          Memory behind bridge: ea000000-ebffffff
          Prefetchable memory behind bridge: ec000000-ec0fffff
          Secondary status: 66MHz- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- <SERR- <PERR-
          BridgeCtl: Parity- SERR+ NoISA+ VGA- MAbort- >Reset- FastB2B-
                  PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-

  00:1f.0 ISA bridge [0601]: Intel Corporation 82801EB/ER (ICH5/ICH5R) LPC Interface Bridge [8086:24d0] (rev 02)
          Control: I/O+ Mem+ BusMaster+ SpecCycle+ MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
          Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
          Latency: 0
          Kernel driver in use: lpc_ich

  00:1f.1 IDE interface [0101]: Intel Corporation 82801EB/ER (ICH5/ICH5R) IDE Controller [8086:24db] (rev 02) (prog-if 8a [Master SecP PriP])
          Subsystem: Gigabyte Technology Co., Ltd GA-8IPE1000 Pro2 motherboard (865PE) [1458:24d2]
          Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
          Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
          Latency: 0
          Interrupt: pin A routed to IRQ 18
          Region 0: I/O ports at 01f0 [size=8]
          Region 1: I/O ports at 03f4 [size=1]
          Region 2: I/O ports at 0170 [size=8]
          Region 3: I/O ports at 0374 [size=1]
          Region 4: I/O ports at f000 [size=16]
          Region 5: Memory at 80000000 (32-bit, non-prefetchable) [size=1K]
          Kernel driver in use: ata_piix

  00:1f.3 SMBus [0c05]: Intel Corporation 82801EB/ER (ICH5/ICH5R) SMBus Controller [8086:24d3] (rev 02)
          Subsystem: Gigabyte Technology Co., Ltd GA-8IPE1000 Pro2 motherboard (865PE) [1458:24d2]
          Control: I/O+ Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
          Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
          Interrupt: pin B routed to IRQ 9
          Region 4: I/O ports at 1400 [size=32]

  00:1f.5 Multimedia audio controller [0401]: Intel Corporation 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller [8086:24d5] (rev 02)
          Subsystem: Gigabyte Technology Co., Ltd GA-8IPE1000/8KNXP motherboard [1458:a002]
          Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
          Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
          Latency: 0
          Interrupt: pin B routed to IRQ 17
          Region 0: I/O ports at d800 [size=256]
          Region 1: I/O ports at dc00 [size=64]
          Region 2: Memory at ec101000 (32-bit, non-prefetchable) [size=512]
          Region 3: Memory at ec102000 (32-bit, non-prefetchable) [size=256]
          Capabilities: [50] Power Management version 2
                  Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
                  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
          Kernel driver in use: snd_intel8x0

  01:00.0 VGA compatible controller [0300]: NVIDIA Corporation NV36 [GeForce FX 5700LE] [10de:0343] (rev a1) (prog-if 00 [VGA controller])
          Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
          Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
          Latency: 248 (1250ns min, 250ns max)
          Interrupt: pin A routed to IRQ 16
          Region 0: Memory at e8000000 (32-bit, non-prefetchable) [size=16M]
          Region 1: Memory at d0000000 (32-bit, prefetchable) [size=256M]
          [virtual] Expansion ROM at e9000000 [disabled] [size=128K]
          Capabilities: [60] Power Management version 2
                  Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
                  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
          Capabilities: [44] AGP version 3.0
                  Status: RQ=32 Iso- ArqSz=0 Cal=3 SBA+ ITACoh- GART64- HTrans- 64bit- FW+ AGP3+ Rate=x4,x8
                  Command: RQ=32 ArqSz=2 Cal=0 SBA+ AGP+ GART64- 64bit- FW- Rate=x8
          Kernel driver in use: nvidia

  02:02.0 Multimedia video controller [0400]: Brooktree Corporation Bt878 Video Capture [109e:036e] (rev 11)
          Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
          Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
          Latency: 32 (4000ns min, 10000ns max)
          Interrupt: pin A routed to IRQ 22
          Region 0: Memory at ec000000 (32-bit, prefetchable) [size=4K]
          Capabilities: [44] Vital Product Data
  pcilib: sysfs_read_vpd: read failed: Connection timed out
                  Not readable
          Capabilities: [4c] Power Management version 2
                  Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
                  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
          Kernel driver in use: bttv

  02:02.1 Multimedia controller [0480]: Brooktree Corporation Bt878 Audio Capture [109e:0878] (rev 11)
          Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
          Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
          Latency: 32 (1000ns min, 63750ns max)
          Interrupt: pin A routed to IRQ 5
          Region 0: Memory at ec001000 (32-bit, prefetchable) [size=4K]
          Capabilities: [44] Vital Product Data
  pcilib: sysfs_read_vpd: read failed: Connection timed out
                  Not readable
          Capabilities: [4c] Power Management version 2
                  Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
                  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-

  02:05.0 FireWire (IEEE 1394) [0c00]: Texas Instruments TSB43AB23 IEEE-1394a-2000 Controller (PHY/Link) [104c:8024] (prog-if 10 [OHCI])
          Subsystem: Gigabyte Technology Co., Ltd Motherboard [1458:1000]
          Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
          Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
          Latency: 32 (500ns min, 1000ns max), Cache Line Size: 32 bytes
          Interrupt: pin A routed to IRQ 21
          Region 0: Memory at eb008000 (32-bit, non-prefetchable) [size=2K]
          Region 1: Memory at eb004000 (32-bit, non-prefetchable) [size=16K]
          Capabilities: [44] Power Management version 2
                  Flags: PMEClk- DSI- D1+ D2+ AuxCurrent=0mA PME(D0+,D1+,D2+,D3hot+,D3cold-)
                  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME+
          Kernel driver in use: firewire_ohci

  02:09.0 Ethernet controller [0200]: Marvell Technology Group Ltd. 88E8001 Gigabit Ethernet Controller [11ab:4320] (rev 13)
          Subsystem: Gigabyte Technology Co., Ltd Marvell 88E8001 Gigabit Ethernet Controller (Gigabyte) [1458:e000]
          Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
          Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
          Latency: 32 (5750ns min, 7750ns max), Cache Line Size: 32 bytes
          Interrupt: pin A routed to IRQ 20
          Region 0: Memory at eb000000 (32-bit, non-prefetchable) [size=16K]
          Region 1: I/O ports at a000 [size=256]
          [virtual] Expansion ROM at ec020000 [disabled] [size=128K]
          Capabilities: [48] Power Management version 2
                  Flags: PMEClk- DSI- D1+ D2+ AuxCurrent=0mA PME(D0+,D1+,D2+,D3hot+,D3cold+)
                  Status: D0 NoSoftRst- PME-Enable- DSel=7 DScale=1 PME-
          Capabilities: [50] Vital Product Data
                  Product Name: Yukon Gigabit Ethernet 10/100/1000Base-T Adapter
                  Read-only fields:
                          [PN] Part number: Yukon 88E8001
                          [EC] Engineering changes: Rev. 1.3
                          [MN] Manufacture ID: 4d 61 72 76 65 6c 6c
                          [SN] Serial number: AbCdEfG3dbc13
                          [CP] Extended capability: 01 10 cc 03
                          [RV] Reserved: checksum good, 10 byte(s) reserved
                  Read/write fields:
                          [RW] Read-write area: 121 byte(s) free
                  End
          Kernel driver in use: skge


  #lsb_release -rd
  Description:    Ubuntu 13.10
  Release:        13.10

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References

[Bug 1243409] [NEW] rtl8192cu module is able to connect to the wifi modem only if the modem is very near
From: Oscar Andreis, 2013-10-22