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[Bug 1242408] [NEW] Whole system freezes while copying files

 

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The same issue occurred to me 3 times today in Ubuntu 13.10, under
different circumstances.

I was copying files in Nautilus from my internal HD to an external HD,
when after about one minute the whole system froze to the point that I
had to shut down my PC brutally using the power button.

Here are the details about the drives and partitions:
- Internal: 500 GB drive, 460 GB NTFS partition, distinct from my Ubuntu partition
- External: 1 TB, one single NTFS partition

I've been using Ubuntu for just about 4 weeks, but before today I'd been reading and writing from both drives involved without any issue. I was not able to clearly identify the particular conditions that were causing the copy operation to fail, as the circumstances varied:
- In one occurrence of the bug, I also had a second external HD (320 GB) plugged in; however, when the problem reoccurred this was no longer the case.
- The folder I was trying to copy that first caused the issue was an SVN repository (30 MB). However, I was subsequently able to copy it succesfully. Besides, later on the issue occurred with a different folder containing photos (12 GB).

**EDIT**: After the issue occurred again, I feel like I should add some
more details regarding how exactly it manifests.

The exact symptoms of the freeze are variable:
- Sometimes, the system just gets downright frozen - I can't do anything, even move the mouse.
- Sometimes, I'm able to move the mouse around, but that's all I can do.
- Last time it happened, when I saw that the copying was blocked I was able to close the copy dialog. But a few seconds afterwards, all Nautilus windows were grayed out, so I pressed Alt+F2 in order to open xkill. The menu did open, but the system then froze before I could launch xkill. **END OF EDIT**

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: nautilus 1:3.8.2-0ubuntu2
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic i686
ApportVersion: 2.12.5-0ubuntu2
Architecture: i386
Date: Sun Oct 20 20:11:57 2013
InstallationDate: Installed on 2013-09-30 (19 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha i386 (20130829)
MarkForUpload: True
SourcePackage: nautilus
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 saucy
-- 
Whole system freezes while copying files
https://bugs.launchpad.net/bugs/1242408
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