kernel-packages team mailing list archive

[Quinn Balazs <qtbalazs@xxxxxxxxx>]

Alright, so here are the commands needed in order to collect necessary
log files.

Run the following commands one at a time in a terminal window. Just
pasting them from here into it should work fine.

lsusb -v > ~/lsusb-v
uname -a > ~/uname-a
cat /proc/version_signature > ~/version_signature
sudo lspci -vvnn > ~/lspci-vvnn (This one will ask for an admin password as it uses sudo)

And attach the following output logs to the bug report. All these should
be found by navigating to the root filesystem, but these are the paths
for them.

~/lsusb-v, ~/uname-a, ~/version_signature and ~/lspci-vvnn

For the following logs, please wait until the issue occurs, and ssh into
the affected system in order to collect the following logs

LANG=C
dmesg > ~/dmesg
diff -ns ~/dmesg_boot ~/dmesg > ~/dmesg_diff
cp /var/log/Xorg.0.log ~/Xorg.0.log_tmp
diff -ns ~/Xorg.0.log ~/Xorg.0.log_tmp > ~/Xorg.0.log_diff

This has to be done when the primary keyboard isn't working so that
dmesg and Xorg can collect information about what went wrong with it.
After finishing those commands, attach the following log files to the
report, again, here are the paths for them:

~/dmesg_boot, ~/dmesg_diff, ~/Xorg.0.log and ~/Xorg.0.log_diff.

-- 
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https://bugs.launchpad.net/bugs/1243758

Title:
  keyboard and mouse stop working after some time

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Similar to bug #1211207 (
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1211207 )  ,
  mouse and keyboard stop working after undefined time, and start
  working again after suspend or reboot (via ssh or button)

  Initially i supposed to be related to gspca webcam issue (URB error
  -71, resubmitting in 'dmesg'),that it's near to the suspend entries in
  the log but also detaching that from usb the issue happen

  The log attached include from the system start until various mouse and keyboard freeze, and the various suspend/resume to workaround the problem
  --- 
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  andrew     5084 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  HibernationDevice: RESUME=UUID=05cad5e7-fc85-4575-97fa-577a8d9b106d
  InstallationDate: Installed on 2012-12-04 (323 days ago)
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
  IwConfig:
   irda0     no wireless extensions.
   
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  MarkForUpload: True
  Package: linux 3.11.0.12.13
  PackageArchitecture: amd64
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=3910b8f5-ebe0-4ea7-b51d-bfe855c45f7c ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  RfKill:
   
  Tags:  saucy
  Uname: Linux 3.11.0-12-generic x86_64
  UpgradeStatus: Upgraded to saucy on 2013-10-09 (13 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  dmi.bios.date: 02/21/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P1.10
  dmi.board.name: H61M-DGS
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.10:bd02/21/2012:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH61M-DGS:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

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