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[Brad Figg <brad.figg@xxxxxxxxxxxxx>]

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1243607

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
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** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: saucy

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https://bugs.launchpad.net/bugs/1243607

Title:
  Ubuntu 13.10 pl2303 hl340 64 bits problem

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I installed a fresh Ubuntu 13.10 64 bits in a new Asus I7 A55A. Standard install . All run perfect.
  I connect a USB-Serial adapter model HL340, it has pl2303 chip but NEVER appear the /dev/ttysUSB0 device.

  In other machines I found inmediatelly a new
      /dev/ttyUSB0
  and all work perfectly.

  I see in dmesg, signal that a device is connected
      usb 3-1: new full speed USB device using uhci_and address 3

  But in the Asus i7 the device never appear.

  I run

  #  lsusb
  Bus 008 Device 002: ID 0a5c:217f Broadcom Corp.
  Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 002 Device 036: ID 2773:0104
  ..........
  Bus 002 Device 036: ID 2773:0104

  and see others devices (v 1.1, v2 and v3) BUT I don't see the device.

  I read near 100 internet pages and Found this

  # modprobe pl2303 vendor=0x4348 product=0x5523 --force

  And I found it in
  # lsusb
  Bus 003 Device 003: ID 4348:5523 WinChipHead USB->RS 232 adapter with Prolifec PL 2303 chipset

  But again, i never found the
      /dev/ttysUSB0

  I have some dudes:
  * the hardware is HL340, but the module should be usbserial? pl2303? both?
  * i used the --force to load the module, but Iḿ not sure is the right module.
  * In a 32 bits environment it works as /dev/ttysUSB0, may be the 64 bits is the problem?
  * Its a very know hardware, but it doesn't work with 13.10 and 10-2013 ?

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