kernel-packages team mailing list archive

[Tanguy P <tanynep@xxxxxxxxx>]

Thanks for the quick replies.

@Joseph: I did as you said, and the bug still occurs with kernel
v3.12-rc6-saucy.

It seems weird that this should have an impact, but I've noticed the following:
- When I copy my folder to a location where I have already 1) copied it (successfully or only partially) then 2) deleted it, then I can't reproduce the bug: the folder is smoothly copied without a problem.
- When I copy my folder to a new location for the first time, the issue is bound to occur.

All of this still regards copying data from my internal HD to the same
external HD.

Lately, when the issue has occurred, I could still do quite a few things but none of much interest, for instance:
- I could open new tabs in Chrome and type a URL, but there was then a never-ending loading of the page.
- I could run a command in a previously opened terminal: I tried running the "apport-collect 1242408" suggested above, I then lost focus of the terminal but nothing more seemed to happen. Besides, I was not able to open any other terminal instance.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1242408

Title:
  Whole system freezes while copying files

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The same issue occurred to me 3 times today in Ubuntu 13.10, under
  different circumstances.

  I was copying files in Nautilus from my internal HD to an external HD,
  when after about one minute the whole system froze to the point that I
  had to shut down my PC brutally using the power button.

  Here are the details about the drives and partitions:
  - Internal: 500 GB drive, 460 GB NTFS partition, distinct from my Ubuntu partition
  - External: 1 TB, one single NTFS partition

  I've been using Ubuntu for just about 4 weeks, but before today I'd been reading and writing from both drives involved without any issue. I was not able to clearly identify the particular conditions that were causing the copy operation to fail, as the circumstances varied:
  - In one occurrence of the bug, I also had a second external HD (320 GB) plugged in; however, when the problem reoccurred this was no longer the case.
  - The folder I was trying to copy that first caused the issue was an SVN repository (30 MB). However, I was subsequently able to copy it succesfully. Besides, later on the issue occurred with a different folder containing photos (12 GB).

  **EDIT**: After the issue occurred again, I feel like I should add
  some more details regarding how exactly it manifests.

  The exact symptoms of the freeze are variable:
  - Sometimes, the system just gets downright frozen - I can't do anything, even move the mouse.
  - Sometimes, I'm able to move the mouse around, but that's all I can do.
  - Last time it happened, when I saw that the copying was blocked I was able to close the copy dialog. But a few seconds afterwards, all Nautilus windows were grayed out, so I pressed Alt+F2 in order to open xkill. The menu did open, but the system then froze before I could launch xkill. **END OF EDIT**

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: nautilus 1:3.8.2-0ubuntu2
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic i686
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: i386
  Date: Sun Oct 20 20:11:57 2013
  InstallationDate: Installed on 2013-09-30 (19 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha i386 (20130829)
  MarkForUpload: True
  SourcePackage: nautilus
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1242408/+subscriptions