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Message #24486
[Bug 1233110] Re: Black screen with blinking cursor and moveable mouse cursor after latest kernel upgrade
Lasse Ebdrup Pedersen, as per
http://www.dell.com/support/troubleshooting/us/en/19/Product/optiplex-9010
an update is available for your BIOS (A16). If you update to this
following https://help.ubuntu.com/community/BiosUpdate , does it change
anything?
If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Thank you for your understanding.
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1233110
Title:
Black screen with blinking cursor and moveable mouse cursor after
latest kernel upgrade
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I updated ubuntu sep 30.
Among other updates was kernel 3.8.0-31.46
After updating and rebooting I get grub, select ubuntu as always, then instead of going to the unity-greeter login screen I just get a black screen with a blinking cursor in the top left and a mouse cursor i can move around.
If I press CTRL-ALT-F1 and login i can write “sudo service lightdm --full-restart" and then I get login screen and everything is normal.
If I use the previous kernel 3.8.0-30 everything works like normal.
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-30-generic 3.8.0-30.44
ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6
Uname: Linux 3.8.0-30-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: laeb 2134 F.... pulseaudio
/dev/snd/controlC1: laeb 2134 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Date: Mon Sep 30 13:16:19 2013
HibernationDevice: RESUME=UUID=e9e3c42a-9205-4ad8-b97f-fd890621a694
InstallationDate: Installed on 2013-08-29 (31 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Dell Inc. OptiPlex 9010
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=10c2ca64-ed49-4e2d-9e2f-e6fd226b23f8 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.8.0-30-generic N/A
linux-backports-modules-3.8.0-30-generic N/A
linux-firmware 1.106
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/11/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.name: 00F82W
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA14:bd06/11/2013:svnDellInc.:pnOptiPlex9010:pvr01:rvnDellInc.:rn00F82W:rvrA00:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 9010
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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References