← Back to team overview

kernel-packages team mailing list archive

[Bug 1233110] Re: Black screen with blinking cursor and moveable mouse cursor after latest kernel upgrade

 

Lasse Ebdrup Pedersen, as per
http://www.dell.com/support/troubleshooting/us/en/19/Product/optiplex-9010
an update is available for your BIOS (A16). If you update to this
following https://help.ubuntu.com/community/BiosUpdate , does it change
anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1233110

Title:
  Black screen with blinking cursor and moveable mouse cursor after
  latest kernel upgrade

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I updated ubuntu sep 30.
  Among other updates was kernel 3.8.0-31.46
  After updating and rebooting I get grub, select ubuntu as always, then instead of going to the unity-greeter login screen I just get a black screen with a blinking cursor in the top left and a mouse cursor i can move around.
  If I press CTRL-ALT-F1 and login i can write “sudo service lightdm --full-restart" and then I get login screen and everything is normal.
  If I use the previous kernel 3.8.0-30 everything works like normal.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-30-generic 3.8.0-30.44
  ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6
  Uname: Linux 3.8.0-30-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  laeb       2134 F.... pulseaudio
   /dev/snd/controlC1:  laeb       2134 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Date: Mon Sep 30 13:16:19 2013
  HibernationDevice: RESUME=UUID=e9e3c42a-9205-4ad8-b97f-fd890621a694
  InstallationDate: Installed on 2013-08-29 (31 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  IwConfig:
   eth0      no wireless extensions.

   lo        no wireless extensions.
  MachineType: Dell Inc. OptiPlex 9010
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=10c2ca64-ed49-4e2d-9e2f-e6fd226b23f8 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-30-generic N/A
   linux-backports-modules-3.8.0-30-generic  N/A
   linux-firmware                            1.106
  RfKill:

  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/11/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A14
  dmi.board.name: 00F82W
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA14:bd06/11/2013:svnDellInc.:pnOptiPlex9010:pvr01:rvnDellInc.:rn00F82W:rvrA00:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex 9010
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1233110/+subscriptions


References