kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Hassan El Jacifi, could you please unplug all USB devices from your computer, plug in only the problematic USB device, immediately place the following in a terminal and attach the results:
lsusb -v > lsusb-v.log

** Tags added: latest-bios-f6 needs-upstream-testing

** Tags removed: kernel-bug-exists-upstream
** Tags added: kernel-bug-exists-upstream-v3.12-rc3 regression-potential

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1233216

Title:
  USB3 not working. Unable to enumerate USB device

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  USB3 stick is no more detected/mounted


  
  Bus 002 Device 004: ID 08ec:0020 M-Systems Flash Disk Pioneers TravelDrive
        (Bus Powered)
      MaxPower               94mA
    (Bus Powered)
  Bus 003 Device 002: ID 04a9:220d Canon, Inc. CanoScan N670U/N676U/LiDE 20
        (Bus Powered)
      MaxPower              500mA
    (Bus Powered)
  Bus 004 Device 002: ID 046d:c313 Logitech, Inc. Internet 350 Keyboard
        (Bus Powered)
      MaxPower               70mA
    (Bus Powered)
  Bus 004 Device 003: ID 046d:c03e Logitech, Inc. Premium Optical Wheel Mouse (M-BT58)
        (Bus Powered)
      MaxPower               98mA
    (Bus Powered)
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
        Self Powered
      MaxPower                0mA
    Self Powered
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
        Self Powered
      MaxPower                0mA
    Self Powered
  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
        Self Powered
      MaxPower                0mA
    Self Powered
  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
        Self Powered
      MaxPower                0mA
    Self Powered
  Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
        Self Powered
      MaxPower                0mA
    Self Powered
  Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
        Self Powered
      MaxPower                0mA
    Self Powered
  Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
        Self Powered
      MaxPower                0mA
    Self Powered
  Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
        Self Powered
      MaxPower                0mA
    Self Powered
  Bus 009 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
        Self Powered
      MaxPower                0mA
    Self Powered
  Bus 010 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
        Self Powered
      MaxPower                0mA
    Self Powered
  3-2:1.0: No such file or directory
  /:  Bus 10.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 5000M
  /:  Bus 09.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M
  /:  Bus 08.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
  /:  Bus 07.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
  /:  Bus 06.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
  /:  Bus 05.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
  /:  Bus 04.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
      |__ Port 1: Dev 2, If 0, Class=HID, Driver=usbhid, 1.5M
      |__ Port 1: Dev 2, If 1, Class=HID, Driver=usbhid, 1.5M
      |__ Port 2: Dev 3, If 0, Class=HID, Driver=usbhid, 1.5M
  /:  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
      |__ Port 2: Dev 2, If 0, Class=vend., Driver=, 12M
  /:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/6p, 480M
      |__ Port 1: Dev 4, If 0, Class=stor., Driver=usb-storage, 480M
  /:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/6p, 480M

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-31-generic 3.8.0-31.46
  ProcVersionSignature: Ubuntu 3.8.0-31.46-generic 3.8.13.8
  Uname: Linux 3.8.0-31-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  waver      3012 F.... pulseaudio
   /dev/snd/controlC0:  waver      3012 F.... pulseaudio
  Date: Mon Sep 30 16:57:40 2013
  HibernationDevice: RESUME=UUID=8c728597-f27b-4e83-a813-c25f6b076b7d
  InstallationDate: Installed on 2012-03-01 (577 days ago)
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111011)
  MachineType: Gigabyte Technology Co., Ltd. X58A-UD3R
  MarkForUpload: True
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-31-generic root=/dev/mapper/jupiter-root ro crashkernel=384M-2G:64M,2G-:128M quiet splash nomodeset ipv6.disable=1 vga=0x034a vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-31-generic N/A
   linux-backports-modules-3.8.0-31-generic  N/A
   linux-firmware                            1.113
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  StagingDrivers: zram
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/16/2011
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F8a
  dmi.board.name: X58A-UD3R
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF8a:bd05/16/2011:svnGigabyteTechnologyCo.,Ltd.:pnX58A-UD3R:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnX58A-UD3R:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: X58A-UD3R
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1233216/+subscriptions