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Message #24552
[Bug 1071014] ProcCpuinfo.txt
apport information
** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1071014/+attachment/3893399/+files/ProcCpuinfo.txt
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https://bugs.launchpad.net/bugs/1071014
Title:
Nokia CS-17 mobile broadband doesn't work anymore
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Steps to reproduce:
Plug in Nokia CS-17 USB mobile broadband.
What should happen:
The modem should be detected and the user should be able to configure
the mobile broadband connection.
What happens instead:
Absolutely nothing.
-------------------------------------------
Kernel log when the device is connected:
[381116.274532] usb 1-1.1: new high-speed USB device number 7 using ehci_hcd
[381116.368757] scsi8 : usb-storage 1-1.1:1.0
[381117.365941] scsi 8:0:0:0: CD-ROM Nokia Datacard CD-ROM 0001 PQ: 0 ANSI: 0
[381117.368396] sr1: scsi3-mmc drive: 0x/0x caddy
[381117.368906] sr 8:0:0:0: Attached scsi CD-ROM sr1
[381117.369211] sr 8:0:0:0: Attached scsi generic sg3 type 5
[381117.449772] sr1: CDROM (ioctl) error, command: Get event status notification 4a 01 00 00 10 00 00 00 08 00
[381117.449799] sr: Sense Key : Hardware Error [current]
[381117.449807] sr: Add. Sense: No additional sense information
[381117.553411] sr1: CDROM (ioctl) error, command: Get event status notification 4a 01 00 00 10 00 00 00 08 00
[381117.553446] sr: Sense Key : Hardware Error [current]
[381117.553457] sr: Add. Sense: No additional sense information
Output of sudo usb-devices:
T: Bus=01 Lev=02 Prnt=02 Port=00 Cnt=01 Dev#= 6 Spd=480 MxCh= 0
D: Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=0421 ProdID=0622 Rev=00.01
S: Manufacturer=Nokia
S: Product=Nokia Datacard
S: SerialNumber=4CC03614CA2E62E7498AB72726150A37EB8BB978
C: #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=100mA
I: If#= 0 Alt= 0 #EPs= 2 Cls=08(stor.) Sub=06 Prot=50 Driver=(none)
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: usb-modeswitch 1.2.3+repack0-1ubuntu2
ProcVersionSignature: Ubuntu 3.2.0-31.50-generic 3.2.28
Uname: Linux 3.2.0-31-generic x86_64
ApportVersion: 2.0.1-0ubuntu14
Architecture: amd64
Date: Wed Oct 24 23:25:16 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: usb-modeswitch
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: jussil 10080 F.... pulseaudio
/dev/snd/controlC1: jussil 10080 F.... pulseaudio
/dev/snd/controlC0: jussil 10080 F.... pulseaudio
DistroRelease: Ubuntu 13.10
HibernationDevice: RESUME=UUID=298e5f46-7d22-4a06-816c-cadf70fc84ca
InstallationDate: Installed on 2013-10-20 (7 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: System manufacturer P5QL PRO
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=3994646e-c97d-4297-827b-08d422953a14 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.11.0-12-generic N/A
linux-backports-modules-3.11.0-12-generic N/A
linux-firmware 1.116
RfKill:
Tags: saucy
Uname: Linux 3.11.0-12-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 07/01/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1004
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5QL PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1004:bd07/01/2009:svnSystemmanufacturer:pnP5QLPRO:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QLPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5QL PRO
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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