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[Bug 1244312] Re: [regression 13.10] Can't reboot (but can shut down)

 

Rebecca Palmer, as per
http://www.dell.com/support/drivers/us/en/19/Product/latitude-e6520 an
update is available for your BIOS (A18). If you update to this following
https://help.ubuntu.com/community/BiosUpdate , does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Description changed:

  Since upgrading to 13.10, attempting to restart (with either "shutdown
  -r now" or the system menu item) hangs with a "reboot: restarting
  system" message instead of actually rebooting, but shutting down still
  turns the system off.
  
  WORKAROUND: adding reboot=p to the kernel command line
  (https://wiki.ubuntu.com/Kernel/KernelBootParameters) avoids this bug.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: upstart 1.10-0ubuntu7
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  Date: Thu Oct 24 17:25:08 2013
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2012-01-25 (637 days ago)
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  MarkForUpload: True
  ProcKernelCmdline: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=b491a34a-6045-4ad4-a2b8-b9ca018c5d41 ro quiet splash
  SourcePackage: upstart
  UpgradeStatus: Upgraded to saucy on 2013-10-21 (2 days ago)
  UpstartBugCategory: System
  UpstartRunningSessionVersion: init (upstart 1.10)
  UpstartRunningSystemVersion: init (upstart 1.10)
  modified.conffile..etc.at.deny: [inaccessible: [Errno 13] Permission denied: '/etc/at.deny']
  modified.conffile..etc.init.d.networking: [modified]
  mtime.conffile..etc.init.d.networking: 2013-08-26T23:19:11
- --- 
+ ---
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  palmer     2534 F.... pulseaudio
-  /dev/snd/controlC0:  palmer     2534 F.... pulseaudio
-  /dev/snd/pcmC0D0p:   palmer     2534 F...m pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  palmer     2534 F.... pulseaudio
+  /dev/snd/controlC0:  palmer     2534 F.... pulseaudio
+  /dev/snd/pcmC0D0p:   palmer     2534 F...m pulseaudio
  DistroRelease: Ubuntu 13.10
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2012-01-25 (638 days ago)
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  MachineType: Dell Inc. Latitude E6520
  MarkForUpload: True
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:
-  
+ 
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=b491a34a-6045-4ad4-a2b8-b9ca018c5d41 ro quiet splash
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  RelatedPackageVersions:
-  linux-restricted-modules-3.11.0-12-generic N/A
-  linux-backports-modules-3.11.0-12-generic  N/A
-  linux-firmware                             1.116
+  linux-restricted-modules-3.11.0-12-generic N/A
+  linux-backports-modules-3.11.0-12-generic  N/A
+  linux-firmware                             1.116
  Tags:  saucy
  Uname: Linux 3.11.0-12-generic x86_64
  UpgradeStatus: Upgraded to saucy on 2013-10-21 (3 days ago)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
  dmi.bios.date: 10/18/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0J4TFW
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA08:bd10/18/2011:svnDellInc.:pnLatitudeE6520:pvr01:rvnDellInc.:rn0J4TFW:rvrA01:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6520
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.
- --- 
- ApportVersion: 2.12.5-0ubuntu2.1
- Architecture: amd64
- AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  palmer     2534 F.... pulseaudio
-  /dev/snd/controlC0:  palmer     2534 F.... pulseaudio
- DistroRelease: Ubuntu 13.10
- EcryptfsInUse: Yes
- InstallationDate: Installed on 2012-01-25 (638 days ago)
- InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
- MachineType: Dell Inc. Latitude E6520
- MarkForUpload: True
- NonfreeKernelModules: nvidia
- Package: linux (not installed)
- ProcFB:
-  
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=b491a34a-6045-4ad4-a2b8-b9ca018c5d41 ro quiet splash
- ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
- RelatedPackageVersions:
-  linux-restricted-modules-3.11.0-12-generic N/A
-  linux-backports-modules-3.11.0-12-generic  N/A
-  linux-firmware                             1.116
- Tags:  saucy
- Uname: Linux 3.11.0-12-generic x86_64
- UpgradeStatus: Upgraded to saucy on 2013-10-21 (3 days ago)
- UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
- dmi.bios.date: 10/18/2011
- dmi.bios.vendor: Dell Inc.
- dmi.bios.version: A08
- dmi.board.name: 0J4TFW
- dmi.board.vendor: Dell Inc.
- dmi.board.version: A01
- dmi.chassis.type: 9
- dmi.chassis.vendor: Dell Inc.
- dmi.modalias: dmi:bvnDellInc.:bvrA08:bd10/18/2011:svnDellInc.:pnLatitudeE6520:pvr01:rvnDellInc.:rn0J4TFW:rvrA01:cvnDellInc.:ct9:cvr:
- dmi.product.name: Latitude E6520
- dmi.product.version: 01
- dmi.sys.vendor: Dell Inc.

** Attachment removed: "AlsaInfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890855/+files/AlsaInfo.txt

** Attachment removed: "BootDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890856/+files/BootDmesg.txt

** Attachment removed: "CRDA.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890857/+files/CRDA.txt

** Attachment removed: "CurrentDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890858/+files/CurrentDmesg.txt

** Attachment removed: "IwConfig.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890859/+files/IwConfig.txt

** Attachment removed: "Lspci.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890860/+files/Lspci.txt

** Attachment removed: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890862/+files/ProcCpuinfo.txt

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890863/+files/ProcEnviron.txt

** Attachment removed: "Lsusb.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890861/+files/Lsusb.txt

** Attachment removed: "ProcInterrupts.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890864/+files/ProcInterrupts.txt

** Attachment removed: "ProcModules.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890865/+files/ProcModules.txt

** Attachment removed: "PulseList.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890866/+files/PulseList.txt

** Attachment removed: "RfKill.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890867/+files/RfKill.txt

** Attachment removed: "UdevDb.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890868/+files/UdevDb.txt

** Attachment removed: "UdevLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890869/+files/UdevLog.txt

** Attachment removed: "WifiSyslog.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244312/+attachment/3890870/+files/WifiSyslog.txt

** Tags added: regression-release

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1244312

Title:
  [regression 13.10] Can't reboot (but can shut down)

Status in “linux” package in Ubuntu:
  Incomplete
Status in “upstart” package in Ubuntu:
  New

Bug description:
  Since upgrading to 13.10, attempting to restart (with either "shutdown
  -r now" or the system menu item) hangs with a "reboot: restarting
  system" message instead of actually rebooting, but shutting down still
  turns the system off.

  WORKAROUND: adding reboot=p to the kernel command line
  (https://wiki.ubuntu.com/Kernel/KernelBootParameters) avoids this bug.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: upstart 1.10-0ubuntu7
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  Date: Thu Oct 24 17:25:08 2013
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2012-01-25 (637 days ago)
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  MarkForUpload: True
  ProcKernelCmdline: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=b491a34a-6045-4ad4-a2b8-b9ca018c5d41 ro quiet splash
  SourcePackage: upstart
  UpgradeStatus: Upgraded to saucy on 2013-10-21 (2 days ago)
  UpstartBugCategory: System
  UpstartRunningSessionVersion: init (upstart 1.10)
  UpstartRunningSystemVersion: init (upstart 1.10)
  modified.conffile..etc.at.deny: [inaccessible: [Errno 13] Permission denied: '/etc/at.deny']
  modified.conffile..etc.init.d.networking: [modified]
  mtime.conffile..etc.init.d.networking: 2013-08-26T23:19:11
  ---
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  palmer     2534 F.... pulseaudio
   /dev/snd/controlC0:  palmer     2534 F.... pulseaudio
   /dev/snd/pcmC0D0p:   palmer     2534 F...m pulseaudio
  DistroRelease: Ubuntu 13.10
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2012-01-25 (638 days ago)
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  MachineType: Dell Inc. Latitude E6520
  MarkForUpload: True
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=b491a34a-6045-4ad4-a2b8-b9ca018c5d41 ro quiet splash
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  Tags:  saucy
  Uname: Linux 3.11.0-12-generic x86_64
  UpgradeStatus: Upgraded to saucy on 2013-10-21 (3 days ago)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
  dmi.bios.date: 10/18/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0J4TFW
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA08:bd10/18/2011:svnDellInc.:pnLatitudeE6520:pvr01:rvnDellInc.:rn0J4TFW:rvrA01:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6520
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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