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[Bug 1244079] Re: [MSI MS-7798] suspend/resume failure

 

Otus, as per http://www.msi.com/product/mb/B75MA-P45.html#/?div=BIOS an
update is available for your BIOS (1.9). If you update to this following
https://help.ubuntu.com/community/BiosUpdate , does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-v1.9 regression-release

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Tags added: needs-suspend-log

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https://bugs.launchpad.net/bugs/1244079

Title:
  [MSI MS-7798] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Resuming from suspend doesn't work in saucy. I'm fairly sure it used
  to work in quantal and/or raring on this system.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-12-generic 3.11.0-12.19
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jan        2244 F.... pulseaudio
   /dev/snd/controlC0:  jan        2244 F.... pulseaudio
  Date: Thu Oct 24 09:50:00 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=e0277693-525b-4851-972b-251b4a765c6d
  InstallationDate: Installed on 2012-11-10 (347 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  InterpreterPath: /usr/bin/python3.3
  MachineType: MSI MS-7798
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=1c693e72-bdec-48cc-9dc7-fc690466dc38 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: yes
   	Hard blocked: no
  SourcePackage: linux
  Title: [MSI MS-7798] suspend/resume failure
  UpgradeStatus: Upgraded to saucy on 2013-10-18 (5 days ago)
  UserGroups:
   
  dmi.bios.date: 07/30/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V1.3
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B75MA-P45 (MS-7798)
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.3:bd07/30/2012:svnMSI:pnMS-7798:pvr1.0:rvnMSI:rnB75MA-P45(MS-7798):rvr1.0:cvnMSI:ct3:cvr1.0:
  dmi.product.name: MS-7798
  dmi.product.version: 1.0
  dmi.sys.vendor: MSI

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