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Message #25602
[Bug 1247014] Re: [HP Probook 4510s] Integrated bluetooth doesn't work
apport information
** Tags added: apport-collected saucy
** Description changed:
OS : Ubuntu 13.10 Desktop 386
Hardware : HP Probook 4510s Laptop
After fresh installation of Ubuntu 13.10 Desktop i386 on my HP Probook 4510s Laptop HP integrated bluetooth 2.0 doesn't work anymore.
when I go to "Sytem Settings > Bluetooth" panel, the Bluetooth switch is OFF. I tried to switch it ON but after 1s it come back to OFF position with the status "Bluetooth is disabled".
The bluetooth was working perfectly with the previous version of Ubuntu
13.04 Desktop i386.
I tried to start on Ubuntu 13.04 Desktop i386 live USB Key.
The bluetooth is working perfectly
Same try with Ubuntu Ubuntu 13.10 Desktop i386 live USB Key.
The bluetooth doen't work : Bluetooth is disabled
dmesg + lsusb + lsmod included for 13.04 i386 and 13.10 i386
+ ---
+ ApportVersion: 2.12.5-0ubuntu2
+ Architecture: i386
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: cyrille 1838 F.... pulseaudio
+ /dev/snd/controlC0: cyrille 1838 F.... pulseaudio
+ DistroRelease: Ubuntu 13.10
+ HibernationDevice: RESUME=UUID=8eb1dfe5-afd7-41f9-98f9-424dddb9edfc
+ InstallationDate: Installed on 2013-10-18 (14 days ago)
+ InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
+ MachineType: Hewlett-Packard HP ProBook 4510s
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcFB: 0 radeondrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=d1b883cb-c3e9-416e-adb9-66d05d2e5d3f ro quiet splash
+ ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
+ RelatedPackageVersions:
+ linux-restricted-modules-3.11.0-12-generic N/A
+ linux-backports-modules-3.11.0-12-generic N/A
+ linux-firmware 1.116
+ Tags: saucy
+ Uname: Linux 3.11.0-12-generic i686
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ dmi.bios.date: 12/09/2011
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: 68PZI Ver. F.20
+ dmi.board.name: 3074
+ dmi.board.vendor: Hewlett-Packard
+ dmi.board.version: KBC Version 24.0F
+ dmi.chassis.asset.tag: CNU9202GS6
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.modalias: dmi:bvnHewlett-Packard:bvr68PZIVer.F.20:bd12/09/2011:svnHewlett-Packard:pnHPProBook4510s:pvrF.20:rvnHewlett-Packard:rn3074:rvrKBCVersion24.0F:cvnHewlett-Packard:ct10:cvr:
+ dmi.product.name: HP ProBook 4510s
+ dmi.product.version: F.20
+ dmi.sys.vendor: Hewlett-Packard
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1247014/+attachment/3897534/+files/AlsaInfo.txt
--
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https://bugs.launchpad.net/bugs/1247014
Title:
[HP Probook 4510s] Integrated bluetooth doesn't work
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
OS : Ubuntu 13.10 Desktop 386
Hardware : HP Probook 4510s Laptop
After fresh installation of Ubuntu 13.10 Desktop i386 on my HP Probook 4510s Laptop HP integrated bluetooth 2.0 doesn't work anymore.
when I go to "Sytem Settings > Bluetooth" panel, the Bluetooth switch is OFF. I tried to switch it ON but after 1s it come back to OFF position with the status "Bluetooth is disabled".
The bluetooth was working perfectly with the previous version of
Ubuntu 13.04 Desktop i386.
I tried to start on Ubuntu 13.04 Desktop i386 live USB Key.
The bluetooth is working perfectly
Same try with Ubuntu Ubuntu 13.10 Desktop i386 live USB Key.
The bluetooth doen't work : Bluetooth is disabled
dmesg + lsusb + lsmod included for 13.04 i386 and 13.10 i386
---
ApportVersion: 2.12.5-0ubuntu2
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: cyrille 1838 F.... pulseaudio
/dev/snd/controlC0: cyrille 1838 F.... pulseaudio
DistroRelease: Ubuntu 13.10
HibernationDevice: RESUME=UUID=8eb1dfe5-afd7-41f9-98f9-424dddb9edfc
InstallationDate: Installed on 2013-10-18 (14 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
MachineType: Hewlett-Packard HP ProBook 4510s
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=d1b883cb-c3e9-416e-adb9-66d05d2e5d3f ro quiet splash
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
RelatedPackageVersions:
linux-restricted-modules-3.11.0-12-generic N/A
linux-backports-modules-3.11.0-12-generic N/A
linux-firmware 1.116
Tags: saucy
Uname: Linux 3.11.0-12-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 12/09/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68PZI Ver. F.20
dmi.board.name: 3074
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 24.0F
dmi.chassis.asset.tag: CNU9202GS6
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68PZIVer.F.20:bd12/09/2011:svnHewlett-Packard:pnHPProBook4510s:pvrF.20:rvnHewlett-Packard:rn3074:rvrKBCVersion24.0F:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 4510s
dmi.product.version: F.20
dmi.sys.vendor: Hewlett-Packard
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