kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

dcialdella, as per
http://www.asus.com/Notebooks_Ultrabooks/K55A/#support an update is
available for your BIOS (407). If you update to this following
https://help.ubuntu.com/community/BiosUpdate , does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-407

** Tags added: kernel-bug-exists-upstream-v3.12-rc6

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1243607

Title:
  Ubuntu 13.10 pl2303 hl340 64 bits problem

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I installed a fresh Ubuntu 13.10 64 bits in a new Asus I7 A55A. Standard install . All run perfect.
  I connect a USB-Serial adapter model HL340, it has pl2303 chip but NEVER appear the /dev/ttysUSB0 device.

  In other machines I found inmediatelly a new
      /dev/ttyUSB0
  and all work perfectly.

  I see in dmesg, signal that a device is connected
      usb 3-1: new full speed USB device using uhci_and address 3

  But in the Asus i7 the device never appear.

  I run

  #  lsusb
  Bus 008 Device 002: ID 0a5c:217f Broadcom Corp.
  Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 002 Device 036: ID 2773:0104
  ..........
  Bus 002 Device 036: ID 2773:0104

  and see others devices (v 1.1, v2 and v3) BUT I don't see the device.

  I read near 100 internet pages and Found this

  # modprobe pl2303 vendor=0x4348 product=0x5523 --force

  And I found it in
  # lsusb
  Bus 003 Device 003: ID 4348:5523 WinChipHead USB->RS 232 adapter with Prolifec PL 2303 chipset

  But again, i never found the
      /dev/ttysUSB0

  I have some dudes:
  * the hardware is HL340, but the module should be usbserial? pl2303? both?
  * i used the --force to load the module, but Iḿ not sure is the right module.
  * In a 32 bits environment it works as /dev/ttysUSB0, may be the 64 bits is the problem?
  * Its a very know hardware, but it doesn't work with 13.10 and 10-2013 ?
  --- 
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  dcialdella   2083 F.... pulseaudio
   /dev/snd/pcmC0D0p:   dcialdella   2083 F...m pulseaudio
  DistroRelease: Ubuntu 13.10
  HibernationDevice: RESUME=UUID=b1259da7-9b8b-4e01-84f2-95335e513696
  InstallationDate: Installed on 2013-10-21 (3 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: ASUSTeK COMPUTER INC. K55A
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=e6442ebc-2400-4df9-b0ed-96fd64a32b85 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  Tags:  saucy
  Uname: Linux 3.11.0-12-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 03/13/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: K55A.204
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: K55A
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK55A.204:bd03/13/2012:svnASUSTeKCOMPUTERINC.:pnK55A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: K55A
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1243607/+subscriptions