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Message #25903
[Bug 1239765] Re: Resume fails on HP Envy DV6 notebook (AMD APU)
James D., could you please provide the full computer model as noted on
the sticker (ex. HP ENVY dv6-7312nr Notebook PC)?
** Description changed:
Latest Ubuntu 13.10 - Suspend works when closing screen, upon resume
everything seems to resume except the display which remains blank.
- Adjusting brightness does nothing and needs a hard reboot. This does
- NOT happen when using latest catalyst proprietary drivers (however those
+ Adjusting brightness does nothing and needs a hard reboot.
+
+ WORKAROUND: Use latest catalyst proprietary drivers (however those
drivers cannot adjust screen brightness).
- So, i'm assuming this is an open source radeon driver bug, but not
- completely certain.
-
-
- Ubuntu 3.11.0-12.19-generic 3.11.3
- ---
+ ---
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC1: jd 2318 F.... pulseaudio
- /dev/snd/controlC0: jd 2318 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: jd 2318 F.... pulseaudio
+ /dev/snd/controlC0: jd 2318 F.... pulseaudio
DistroRelease: Ubuntu 13.10
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=08290fb8-81e0-4e9e-ac28-d35205f9e401
InstallationDate: Installed on 2013-04-28 (168 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Hewlett-Packard HP ENVY dv6 Notebook PC
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
- LANGUAGE=en_US
- TERM=xterm
- PATH=(custom, no user)
- LANG=en_US.UTF-8
- SHELL=/bin/bash
+ LANGUAGE=en_US
+ TERM=xterm
+ PATH=(custom, no user)
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-12-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1 vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
PulseList:
- Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
- No PulseAudio daemon running, or not running as session daemon.
+ Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
+ No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
- linux-restricted-modules-3.11.0-12-generic N/A
- linux-backports-modules-3.11.0-12-generic N/A
- linux-firmware 1.116
+ linux-restricted-modules-3.11.0-12-generic N/A
+ linux-backports-modules-3.11.0-12-generic N/A
+ linux-firmware 1.116
RfKill:
- 0: phy0: Wireless LAN
- Soft blocked: no
- Hard blocked: no
+ 0: phy0: Wireless LAN
+ Soft blocked: no
+ Hard blocked: no
Tags: saucy
Uname: Linux 3.11.0-12-generic x86_64
UpgradeStatus: Upgraded to saucy on 2013-10-13 (0 days ago)
UserGroups:
-
+
dmi.bios.date: 12/19/2012
dmi.bios.vendor: Insyde
dmi.bios.version: F.22
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 182D
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 55.25
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.22:bd12/19/2012:svnHewlett-Packard:pnHPENVYdv6NotebookPC:pvr088B110000305910000620100:rvnHewlett-Packard:rn182D:rvr55.25:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP ENVY dv6 Notebook PC
dmi.product.version: 088B110000305910000620100
dmi.sys.vendor: Hewlett-Packard
** Tags added: needs-full-computer-model needs-upstream-testing
regression-potential
** Tags removed: regression-potential
** Tags added: regression-release
** Tags added: kernel-bug-exists-upstream-v3.12-rc5
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Attachment removed: "lspci-vnvn.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1239765/+attachment/3877815/+files/lspci-vnvn.log
--
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https://bugs.launchpad.net/bugs/1239765
Title:
Resume fails on HP Envy DV6 notebook (AMD APU)
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Latest Ubuntu 13.10 - Suspend works when closing screen, upon resume
everything seems to resume except the display which remains blank.
Adjusting brightness does nothing and needs a hard reboot.
WORKAROUND: Use latest catalyst proprietary drivers (however those
drivers cannot adjust screen brightness).
---
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: jd 2318 F.... pulseaudio
/dev/snd/controlC0: jd 2318 F.... pulseaudio
DistroRelease: Ubuntu 13.10
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=08290fb8-81e0-4e9e-ac28-d35205f9e401
InstallationDate: Installed on 2013-04-28 (168 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Hewlett-Packard HP ENVY dv6 Notebook PC
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
LANGUAGE=en_US
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-12-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1 vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.11.0-12-generic N/A
linux-backports-modules-3.11.0-12-generic N/A
linux-firmware 1.116
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: saucy
Uname: Linux 3.11.0-12-generic x86_64
UpgradeStatus: Upgraded to saucy on 2013-10-13 (0 days ago)
UserGroups:
dmi.bios.date: 12/19/2012
dmi.bios.vendor: Insyde
dmi.bios.version: F.22
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 182D
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 55.25
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.22:bd12/19/2012:svnHewlett-Packard:pnHPENVYdv6NotebookPC:pvr088B110000305910000620100:rvnHewlett-Packard:rn182D:rvr55.25:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP ENVY dv6 Notebook PC
dmi.product.version: 088B110000305910000620100
dmi.sys.vendor: Hewlett-Packard
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