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[Bug 1239765] Re: Resume fails on HP Envy DV6 notebook (AMD APU)

 

James D., could you please provide the full computer model as noted on
the sticker (ex.  HP ENVY dv6-7312nr Notebook PC)?

** Description changed:

  Latest Ubuntu 13.10 - Suspend works when closing screen, upon resume
  everything seems to resume except the display which remains blank.
- Adjusting brightness does nothing and needs a hard reboot.  This does
- NOT happen when using latest catalyst proprietary drivers (however those
+ Adjusting brightness does nothing and needs a hard reboot.
+ 
+ WORKAROUND: Use latest catalyst proprietary drivers (however those
  drivers cannot adjust screen brightness).
  
- So, i'm assuming this is an open source radeon driver bug, but not
- completely certain.
- 
- 
- Ubuntu 3.11.0-12.19-generic 3.11.3
- --- 
+ ---
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  jd         2318 F.... pulseaudio
-  /dev/snd/controlC0:  jd         2318 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  jd         2318 F.... pulseaudio
+  /dev/snd/controlC0:  jd         2318 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=08290fb8-81e0-4e9e-ac28-d35205f9e401
  InstallationDate: Installed on 2013-04-28 (168 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Hewlett-Packard HP ENVY dv6 Notebook PC
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
-  LANGUAGE=en_US
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=en_US
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-12-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1 vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  PulseList:
-  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
-  No PulseAudio daemon running, or not running as session daemon.
+  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
+  No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
-  linux-restricted-modules-3.11.0-12-generic N/A
-  linux-backports-modules-3.11.0-12-generic  N/A
-  linux-firmware                             1.116
+  linux-restricted-modules-3.11.0-12-generic N/A
+  linux-backports-modules-3.11.0-12-generic  N/A
+  linux-firmware                             1.116
  RfKill:
-  0: phy0: Wireless LAN
-  	Soft blocked: no
-  	Hard blocked: no
+  0: phy0: Wireless LAN
+   Soft blocked: no
+   Hard blocked: no
  Tags:  saucy
  Uname: Linux 3.11.0-12-generic x86_64
  UpgradeStatus: Upgraded to saucy on 2013-10-13 (0 days ago)
  UserGroups:
-  
+ 
  dmi.bios.date: 12/19/2012
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.22
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 182D
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 55.25
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.22:bd12/19/2012:svnHewlett-Packard:pnHPENVYdv6NotebookPC:pvr088B110000305910000620100:rvnHewlett-Packard:rn182D:rvr55.25:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP ENVY dv6 Notebook PC
  dmi.product.version: 088B110000305910000620100
  dmi.sys.vendor: Hewlett-Packard

** Tags added: needs-full-computer-model needs-upstream-testing
regression-potential

** Tags removed: regression-potential
** Tags added: regression-release

** Tags added: kernel-bug-exists-upstream-v3.12-rc5

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Attachment removed: "lspci-vnvn.log"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1239765/+attachment/3877815/+files/lspci-vnvn.log

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https://bugs.launchpad.net/bugs/1239765

Title:
  Resume fails on HP Envy DV6 notebook (AMD APU)

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Latest Ubuntu 13.10 - Suspend works when closing screen, upon resume
  everything seems to resume except the display which remains blank.
  Adjusting brightness does nothing and needs a hard reboot.

  WORKAROUND: Use latest catalyst proprietary drivers (however those
  drivers cannot adjust screen brightness).

  ---
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jd         2318 F.... pulseaudio
   /dev/snd/controlC0:  jd         2318 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=08290fb8-81e0-4e9e-ac28-d35205f9e401
  InstallationDate: Installed on 2013-04-28 (168 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Hewlett-Packard HP ENVY dv6 Notebook PC
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-12-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1 vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  Tags:  saucy
  Uname: Linux 3.11.0-12-generic x86_64
  UpgradeStatus: Upgraded to saucy on 2013-10-13 (0 days ago)
  UserGroups:

  dmi.bios.date: 12/19/2012
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.22
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 182D
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 55.25
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.22:bd12/19/2012:svnHewlett-Packard:pnHPENVYdv6NotebookPC:pvr088B110000305910000620100:rvnHewlett-Packard:rn182D:rvr55.25:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP ENVY dv6 Notebook PC
  dmi.product.version: 088B110000305910000620100
  dmi.sys.vendor: Hewlett-Packard

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