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[Bug 1239765] Re: Resume fails on HP Envy DV6 notebook (AMD APU)


James D., as per
an update is available for your BIOS (F.29). If you update to this
following https://help.ubuntu.com/community/BiosUpdate , does it change

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see

Thank you for your understanding.

** Tags added: bios-outdated-f.29

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- Resume fails on HP Envy DV6 notebook (AMD APU)
+ [HP ENVY dv6-7220us Notebook PC] Resume fails

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  [HP ENVY dv6-7220us Notebook PC] Resume fails

Status in “linux” package in Ubuntu:

Bug description:
  Latest Ubuntu 13.10 - Suspend works when closing screen, upon resume
  everything seems to resume except the display which remains blank.
  Adjusting brightness does nothing and needs a hard reboot.

  WORKAROUND: Use latest catalyst proprietary drivers (however those
  drivers cannot adjust screen brightness).

  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
   /dev/snd/controlC1:  jd         2318 F.... pulseaudio
   /dev/snd/controlC0:  jd         2318 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=08290fb8-81e0-4e9e-ac28-d35205f9e401
  InstallationDate: Installed on 2013-04-28 (168 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Hewlett-Packard HP ENVY dv6 Notebook PC
  MarkForUpload: True
  Package: linux (not installed)
   PATH=(custom, no user)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-12-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1 vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  Tags:  saucy
  Uname: Linux 3.11.0-12-generic x86_64
  UpgradeStatus: Upgraded to saucy on 2013-10-13 (0 days ago)

  dmi.bios.date: 12/19/2012
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.22
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 182D
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 55.25
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.22:bd12/19/2012:svnHewlett-Packard:pnHPENVYdv6NotebookPC:pvr088B110000305910000620100:rvnHewlett-Packard:rn182D:rvr55.25:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP ENVY dv6 Notebook PC
  dmi.product.version: 088B110000305910000620100
  dmi.sys.vendor: Hewlett-Packard

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