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[Geoffrey Ferrari <geoffrey.ferrari@xxxxxxxxxxxxxx>]

Dear Christopher,

Many thanks for your email looking into this problem. I

As per your recommendation, I've now updated to the latest BIOS from intel
and to Ubuntu 13.10 but the problem remains unchanged. The output of
running 'sudo dmidecode -s bios-version && sudo dmidecode -s
bios-release-date' is

JGIBX10J.86A.0663.2011.1019.0408
10/19/2011

The problem is that when the Cinergy Terratec T2 is plugged in and working,
then the machine does not suspend properly. It does suspend 'partially',
but there is a blue power light which normally switches off if the machine
successfully suspend but which stays on when the Cinergy device is plugged
in and working and thereafter the machine is unusable - it won't wake back
up and the only thing to do at that stage is to reboot the machine.

So far I've tested this with an upstream kernel and now with the updated
BIOS. I haven't tested it with the updated BIOS and the upstream kernel -
pls let me know if you think that is necessary.

I should add that there doesn't seem to be a problem on Arch Linux -
suspend and resume seems to work fine there.

All best wishes,

Geoffrey

PS I include the output of pm-suspend.log after an unsuccessful suspend

Initial commandline parameters:
Sun Nov  3 15:21:52 GMT 2013: Running hooks for suspend.
Running hook /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend:
/usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: success.

Running hook /usr/lib/pm-utils/sleep.d/000record-status suspend suspend:
/usr/lib/pm-utils/sleep.d/000record-status suspend suspend: success.

Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend:
Linux blackpearl 3.11.0-12-generic #19-Ubuntu SMP Wed Oct 9 16:20:46 UTC
2013 x86_64 x86_64 x86_64 GNU/Linux
Module                  Size  Used by
parport_pc             32701  0
ppdev                  17671  0
rfcomm                 69070  18
bnep                   19564  2
arc4                   12608  2
intel_powerclamp       14705  0
coretemp               13435  0
kvm_intel             138538  0
kvm                   431315  1 kvm_intel
crct10dif_pclmul       14289  0
crc32_pclmul           13113  0
ghash_clmulni_intel    13259  0
aesni_intel            55624  1
aes_x86_64             17131  1 aesni_intel
lrw                    13257  1 aesni_intel
gf128mul               14951  1 lrw
glue_helper            13990  1 aesni_intel
ablk_helper            13597  1 aesni_intel
cryptd                 20329  3 ghash_clmulni_intel,aesni_intel,ablk_helper
gpio_ich               13476  0
rt2800usb              27005  0
rt2x00usb              20713  1 rt2800usb
rt2800lib              79963  1 rt2800usb
rt2x00lib              55238  3 rt2x00usb,rt2800lib,rt2800usb
mac80211              596969  3 rt2x00lib,rt2x00usb,rt2800lib
cfg80211              479757  2 mac80211,rt2x00lib
crc_ccitt              12707  1 rt2800lib
dvb_usb_cinergyT2      17978  33
dvb_usb                24215  1 dvb_usb_cinergyT2
dvb_core              117436  1 dvb_usb
btusb                  28267  0
bluetooth             371874  22 bnep,btusb,rfcomm
rc_core                27718  1 dvb_usb
snd_hda_codec_hdmi     41276  1
snd_hda_codec_realtek    51465  1
snd_hda_intel          48171  3
microcode              23518  0
snd_hda_codec         188738  3
snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_intel
snd_hwdep              13602  1 snd_hda_codec
snd_pcm               102033  3
snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
psmouse                97626  0
snd_page_alloc         18710  2 snd_pcm,snd_hda_intel
serio_raw              13413  0
snd_seq_midi           13324  0
snd_seq_midi_event     14899  1 snd_seq_midi
snd_rawmidi            30095  1 snd_seq_midi
snd_seq                61560  2 snd_seq_midi_event,snd_seq_midi
snd_seq_device         14497  3 snd_seq,snd_rawmidi,snd_seq_midi
snd_timer              29433  2 snd_pcm,snd_seq
lpc_ich                21080  0
mei_me                 18421  0
snd                    69141  17
snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device,snd_seq_midi
mei                    77692  1 mei_me
i915                  655752  5
soundcore              12680  1 snd
video                  19318  1 i915
drm_kms_helper         52651  1 i915
drm                   296739  6 i915,drm_kms_helper
i2c_algo_bit           13413  1 i915
mac_hid                13205  0
lp                     17759  0
parport                42299  3 lp,ppdev,parport_pc
usb_storage            62062  0
hid_generic            12548  0
usbhid                 53014  0
hid                   101512  2 hid_generic,usbhid
e1000e                250025  0
ptp                    18580  1 e1000e
pps_core               19027  1 ptp
             total       used       free     shared    buffers     cached
Mem:       3843964    1251860    2592104          0      76312     566640
-/+ buffers/cache:     608908    3235056
Swap:      7812988          0    7812988
/usr/lib/pm-utils/sleep.d/00logging suspend suspend: success.

Running hook /usr/lib/pm-utils/sleep.d/00powersave suspend suspend:
/usr/lib/pm-utils/sleep.d/00powersave suspend suspend: success.

Running hook /etc/pm/sleep.d/10_grub-common suspend suspend:
/etc/pm/sleep.d/10_grub-common suspend suspend: success.

Running hook /etc/pm/sleep.d/10_unattended-upgrades-hibernate suspend
suspend:
/etc/pm/sleep.d/10_unattended-upgrades-hibernate suspend suspend: success.

Running hook /usr/lib/pm-utils/sleep.d/50unload_alx suspend suspend:
/usr/lib/pm-utils/sleep.d/50unload_alx suspend suspend: success.

Running hook /usr/lib/pm-utils/sleep.d/60_wpa_supplicant suspend suspend:
Selected interface 'wlan0'
OK
/usr/lib/pm-utils/sleep.d/60_wpa_supplicant suspend suspend: success.

Running hook /usr/lib/pm-utils/sleep.d/75modules suspend suspend:
/usr/lib/pm-utils/sleep.d/75modules suspend suspend: not applicable.

Running hook /usr/lib/pm-utils/sleep.d/90clock suspend suspend:
/usr/lib/pm-utils/sleep.d/90clock suspend suspend: not applicable.

Running hook /usr/lib/pm-utils/sleep.d/94cpufreq suspend suspend:
/usr/lib/pm-utils/sleep.d/94cpufreq suspend suspend: success.

Running hook /usr/lib/pm-utils/sleep.d/95anacron suspend suspend:
stop: Unknown instance:
/usr/lib/pm-utils/sleep.d/95anacron suspend suspend: success.

Running hook /usr/lib/pm-utils/sleep.d/95hdparm-apm suspend suspend:
/usr/lib/pm-utils/sleep.d/95hdparm-apm suspend suspend: not applicable.

Running hook /usr/lib/pm-utils/sleep.d/95led suspend suspend:
/usr/lib/pm-utils/sleep.d/95led suspend suspend: not applicable.

Running hook /usr/lib/pm-utils/sleep.d/98video-quirk-db-handler suspend
suspend:
Kernel modesetting video driver detected, not using quirks.
/usr/lib/pm-utils/sleep.d/98video-quirk-db-handler suspend suspend: success.

Running hook /usr/lib/pm-utils/sleep.d/99video suspend suspend:
kernel.acpi_video_flags = 0
/usr/lib/pm-utils/sleep.d/99video suspend suspend: success.

Running hook /etc/pm/sleep.d/novatel_3g_suspend suspend suspend:
/etc/pm/sleep.d/novatel_3g_suspend suspend suspend: success.

Sun Nov  3 15:21:53 GMT 2013: performing suspend



On 3 November 2013 10:29, Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx> wrote:

> Geoffrey Ferrari, as per
>
> https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Desktop+Boards&ProductLine=Intel%C2%AE+5+Series+Chipset+Boards&ProductProduct=Intel%C2%AE+Desktop+Board+DH57JG
> an update is available for your BIOS (0663). If you update to this
> following https://help.ubuntu.com/community/BiosUpdate , does it change
> anything?
>
> If not, could you please both specify what happened, and provide the
> output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful.
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-0663 needs-upstream-testing regression-
> potential
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1238891
>
> Title:
>   suspend/resume failure
>
> Status in “linux” package in Ubuntu:
>   Incomplete
>
> Bug description:
>   The problem seems to be caused by a usb tv tuner - the cinergy
>   terratec T2. With this device plugged in, attempting to suspend just
>   results in the machine hanging.
>
>   ProblemType: KernelOops
>   DistroRelease: Ubuntu 13.10
>   Package: linux-image-3.11.0-12-generic 3.11.0-12.19
>   ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
>   Uname: Linux 3.11.0-12-generic x86_64
>   Annotation: This occured during a previous suspend and prevented it from
> resuming properly.
>   ApportVersion: 2.12.5-0ubuntu1
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  ghf        1398 F.... pulseaudio
>   Date: Fri Oct 11 18:06:32 2013
>   ExecutablePath: /usr/share/apport/apportcheckresume
>   Failure: suspend/resume
>   HibernationDevice: RESUME=UUID=11d11d4e-4a1d-491c-9887-05486ecf2e6f
>   InstallationDate: Installed on 2013-09-18 (23 days ago)
>   InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64
> (20130424)
>   InterpreterPath: /usr/bin/python3.3
>   MarkForUpload: True
>   ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
>   ProcEnviron:
>    TERM=linux
>    PATH=(custom, no user)
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic
> root=UUID=e2fa14f6-f615-4684-be90-551be90cba4f ro quiet splash vt.handoff=7
>   PulseList: Error: command ['pacmd', 'list'] failed with exit code 1:
> Daemon not responding.
>   RelatedPackageVersions:
>    linux-restricted-modules-3.11.0-12-generic N/A
>    linux-backports-modules-3.11.0-12-generic  N/A
>    linux-firmware                             1.116
>   SourcePackage: linux
>   Title: suspend/resume failure
>   UpgradeStatus: Upgraded to saucy on 2013-10-01 (10 days ago)
>   UserGroups:
>
>   dmi.bios.date: 04/28/2011
>   dmi.bios.vendor: Intel Corp.
>   dmi.bios.version: JGIBX10J.86A.0656.2011.0428.1959
>   dmi.board.asset.tag: Base Board Asset Tag
>   dmi.board.name: DH57JG
>   dmi.board.vendor: Intel Corporation
>   dmi.board.version: AAE70930-303
>   dmi.chassis.type: 2
>   dmi.modalias:
> dmi:bvnIntelCorp.:bvrJGIBX10J.86A.0656.2011.0428.1959:bd04/28/2011:svn:pn:pvr:rvnIntelCorporation:rnDH57JG:rvrAAE70930-303:cvn:ct2:cvr:
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1238891/+subscriptions
>


-- 
Geoffrey Ferrari
Lecturer in Philosophy
Jesus College

Mobile: 07989 851364
Work: geoffrey.ferrari@xxxxxxxxxxxxxx | Personal:
geoffrey.ferrari@xxxxxxxxxxxxxx
Web: geoffreyferrari.com

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1238891

Title:
  suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The problem seems to be caused by a usb tv tuner - the cinergy
  terratec T2. With this device plugged in, attempting to suspend just
  results in the machine hanging.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-12-generic 3.11.0-12.19
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.12.5-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ghf        1398 F.... pulseaudio
  Date: Fri Oct 11 18:06:32 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=11d11d4e-4a1d-491c-9887-05486ecf2e6f
  InstallationDate: Installed on 2013-09-18 (23 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  InterpreterPath: /usr/bin/python3.3
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=e2fa14f6-f615-4684-be90-551be90cba4f ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  Title: suspend/resume failure
  UpgradeStatus: Upgraded to saucy on 2013-10-01 (10 days ago)
  UserGroups:
   
  dmi.bios.date: 04/28/2011
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: JGIBX10J.86A.0656.2011.0428.1959
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: DH57JG
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAE70930-303
  dmi.chassis.type: 2
  dmi.modalias: dmi:bvnIntelCorp.:bvrJGIBX10J.86A.0656.2011.0428.1959:bd04/28/2011:svn:pn:pvr:rvnIntelCorporation:rnDH57JG:rvrAAE70930-303:cvn:ct2:cvr:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1238891/+subscriptions