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[Bug 1227678] Re: [Dell Inc. OptiPlex 7010] suspend/resume failure

 

vroetman, as per
http://www.dell.com/support/drivers/us/en/19/Product/optiplex-7010 an
update is available for your BIOS (A16). If you update to this following
https://help.ubuntu.com/community/BiosUpdate , does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-a16 regression-potential

** Tags removed: kernel-bug-exists-upstream
** Tags added: kernel-bug-exists-upstream-v3.12-rc1

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

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https://bugs.launchpad.net/bugs/1227678

Title:
  [Dell Inc. OptiPlex 7010] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  This has happened multiple times. I suspend when I leave work. When I
  arrive in the morning the power light shows it is suspended, but when
  I press a key on the keyboard to wake up, it takes a few seconds, and
  then the system reboots. I don't know if the system has ever
  suspended/resumed correctly.

  I set the system firmware to run pure UEFI with no legacy drivers and
  I enabled Secure Boot.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-7-generic 3.11.0-7.13
  ProcVersionSignature: Ubuntu 3.11.0-7.13-generic 3.11.0
  Uname: Linux 3.11.0-7-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.12.1-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  vic        2295 F.... pulseaudio
   /dev/snd/controlC2:  vic        2295 F.... pulseaudio
   /dev/snd/controlC0:  vic        2295 F.... pulseaudio
  Date: Thu Sep 19 08:49:11 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=e96f77ca-f3de-400f-a340-7d80e17eddef
  InstallationDate: Installed on 2013-09-10 (8 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130910)
  InterpreterPath: /usr/bin/python3.3
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
   
   virbr0    no wireless extensions.
  MachineType: Dell Inc. OptiPlex 7010
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-7-generic.efi.signed root=UUID=75b07d7e-d28b-4b14-93ec-1d43abe9fbb9 ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-7-generic N/A
   linux-backports-modules-3.11.0-7-generic  N/A
   linux-firmware                            1.114
  RfKill:
   
  SourcePackage: linux
  Title: [Dell Inc. OptiPlex 7010] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 06/10/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A14
  dmi.board.name: 0GY6Y8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA14:bd06/10/2013:svnDellInc.:pnOptiPlex7010:pvr01:rvnDellInc.:rn0GY6Y8:rvrA01:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex 7010
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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