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Message #26299
[Bug 1247806] Status changed to Confirmed
This change was made by a bot.
** Changed in: linux (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1247806
Title:
Kernel resetting SATA link
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
On Ubuntu 13.10 I encounter kernel reseting SATA link in connection
with temporary system freezes (KDE lags). Such a bug has previously
been reported here
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/888764 for the
same hardware but older software. This behavior has also been reported
here https://lkml.org/lkml/2011/10/26/11 for same hardware and in
connection with unresponsive KDE. For me it occurs if the system is
under high load.
In such situations dmesg says repeatedly:
[23391.818508] ata4: exception Emask 0x10 SAct 0x0 SErr 0x4040000 action 0xe frozen
[23391.818513] ata4: irq_stat 0x00000040, connection status changed
[23391.818516] ata4: SError: { CommWake DevExch }
[23391.818523] ata4: limiting SATA link speed to 1.5 Gbps
[23391.818525] ata4: hard resetting link
[23392.538993] ata4: SATA link down (SStatus 0 SControl 310)
[23392.554893] ata4: EH complete
Smart does not report any critical errors:
=== START OF INFORMATION SECTION ===
Model Family: Seagate Momentus Thin
Device Model: ST320LT007-9ZV142
Serial Number: W0Q4FQRR
LU WWN Device Id: 5 000c50 04998da73
Firmware Version: 0004LVM1
User Capacity: 320'072'933'376 bytes [320 GB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 7242 rpm
Device is: In smartctl database [for details use: -P show]
ATA Version is: ATA8-ACS T13/1699-D revision 4
SATA Version is: SATA 2.6, 3.0 Gb/s (current: 3.0 Gb/s)
Local Time is: Mon Nov 4 12:55:25 2013 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
See vendor-specific Attribute list for marginal Attributes.
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 0) seconds.
Offline data collection
capabilities: (0x73) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
No Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 63) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x303b) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 113 099 034 Pre-fail Always - 55387800
3 Spin_Up_Time 0x0003 098 098 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 768
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 074 060 030 Pre-fail Always - 8647632770
9 Power_On_Hours 0x0032 097 097 000 Old_age Always - 3216 (255 5 0)
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 727
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
188 Command_Timeout 0x0032 100 100 000 Old_age Always - 1
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 064 035 045 Old_age Always In_the_past 36 (0 25 36 25 0)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 57
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 41
193 Load_Cycle_Count 0x0032 058 058 000 Old_age Always - 85612
194 Temperature_Celsius 0x0022 036 065 000 Old_age Always - 36 (0 15 0 0 0)
195 Hardware_ECC_Recovered 0x001a 053 043 000 Old_age Always - 55387800
196 Reallocated_Event_Count 0x000f 097 097 030 Pre-fail Always - 2695 (19309 0)
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
250 Read_Error_Retry_Rate 0x0000 001 001 000 Old_age Offline - 10975
251 Unknown_Attribute 0x0000 100 001 000 Old_age Offline - 31
252 Unknown_Attribute 0x0000 100 001 000 Old_age Offline - 0
254 Free_Fall_Sensor 0x0032 100 100 000 Old_age Always - 0
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 3187 -
# 2 Short offline Completed without error 00% 1689 -
# 3 Vendor (0x50) Completed without error 00% 0 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-12-generic 3.11.0-12.19
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: andreas 2423 F.... pulseaudio
Date: Mon Nov 4 12:39:38 2013
HibernationDevice: RESUME=UUID=16eda186-8469-4386-a576-faabb34feb18
InstallationDate: Installed on 2013-05-24 (163 days ago)
InstallationMedia: Kubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: LENOVO 4243EJ9
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=b7dd00d8-27dd-4b60-9cad-281f63d28e19 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-12-generic N/A
linux-backports-modules-3.11.0-12-generic N/A
linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: Upgraded to saucy on 2013-10-17 (17 days ago)
dmi.bios.date: 12/06/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 8AET56WW (1.36 )
dmi.board.asset.tag: Not Available
dmi.board.name: 4243EJ9
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr8AET56WW(1.36):bd12/06/2011:svnLENOVO:pn4243EJ9:pvrThinkPadT520:rvnLENOVO:rn4243EJ9:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 4243EJ9
dmi.product.version: ThinkPad T520
dmi.sys.vendor: LENOVO
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