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[Bug 445852] Re: devkit-disks-probe-ata-smart causes HSM Violations on SSD, and potential hardware death

 

** Changed in: libatasmart
   Importance: Critical => Low

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https://bugs.launchpad.net/bugs/445852

Title:
  devkit-disks-probe-ata-smart causes HSM Violations on SSD, and
  potential hardware death

Status in EasyPeasy Overview:
  Fix Released
Status in ATA S.M.A.R.T. Disk Health Monitoring Library:
  Confirmed
Status in The Linux Kernel:
  Won't Fix
Status in “devicekit-disks” package in Ubuntu:
  Invalid
Status in “libatasmart” package in Ubuntu:
  Fix Released
Status in “devicekit-disks” source package in Lucid:
  Invalid
Status in “libatasmart” source package in Lucid:
  Fix Released
Status in “devicekit-disks” source package in Karmic:
  Fix Released
Status in “libatasmart” source package in Karmic:
  Won't Fix
Status in “devicekit-disks” package in Fedora:
  New

Bug description:
  TEMPORARY WORK AROUND FOR THIS PROBLEM IN KARMIC: (This is now also in
  karmic-proposed and needs testing feedback):

  1. sudo gedit /lib/udev/rules.d/95-devkit-disks.rules

  2. locate the following lines (about 1/3 the way into the file; search
  for "smart")

  # ATA disks driven by libata
  KERNEL=="sd*[!0-9]", ATTR{removable}=="0", ENV{ID_BUS}=="ata", ENV{DEVTYPE}=="disk", IMPORT{program}="devkit-disks-probe-ata-smart $tempnode"

  3. comment out the second line by adding a # in front, so you should
  have

  # ATA disks driven by libata
  #KERNEL=="sd*[!0-9]", ATTR{removable}=="0", ENV{ID_BUS}=="ata", ENV{DEVTYPE}=="disk", IMPORT{program}="devkit-disks-probe-ata-smart $tempnode"

  4. save the file and reboot

  TECHNICAL ANALYSIS: https://bugs.launchpad.net/ubuntu/karmic/+source/libatasmart/+bug/445852/comments/202
  LUCID STATUS: https://bugs.launchpad.net/ubuntu/karmic/+source/libatasmart/+bug/445852/comments/203
  KARMIC SOLUTION: https://bugs.launchpad.net/ubuntu/karmic/+source/libatasmart/+bug/445852/comments/204

  BUG DESCRIPTION FOLLOWS:

  In the Karmic beta I experience ssd stalls during the boot process.
  It happens almost everytime before xsplash loads and happens again
  frequently between logging into gdm and the desktop loading.  When it
  happens during login I think it is making gnome time out on loading
  panel items as I get errors related to lots of panel items failing to
  load.  If I log out and back in again when the ssd isn't stalled the
  panel items load fine.

  When it happens the following messages appear before xplash (or in
  dmesg when it happens after gdm):

  ata2: lost interrupt (Status 0x58)
  ata2: drained 16384 bytes to clear DRQ.
  ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
  ata2.00: BMDMA stat 0x4
  ata2.00: cmd c8/00:40:cb:60:32/00:00:00:00:00/e0 tag 0 dma 32768 in
  res 58/00:40:cb:60:32/00:00:00:00:00/e0 Emask 0x2 (HSM violation)
  ata2.00: status: { DRDY DRQ }
  ata2: soft resetting link
  ata2.00: configured for UDMA/66
  ata2: EH complete

  I did not have this issue in jaunty with this hardware and I don't
  think it has happened once the system is fully loaded.  I am running
  karmic unr on an Acer Aspire One netbook.

  ProblemType: Bug
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  luke       1990 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0x58540000 irq 16'
     Mixer name	: 'Realtek ALC268'
     Components	: 'HDA:10ec0268,1025015b,00100101'
     Controls      : 9
     Simple ctrls  : 6
  CheckboxSubmission: 12ef539f3788bfbc46bc56b5c28128a6
  CheckboxSystem: c69722ecac764861be52925fa50b4dcc
  Date: Wed Oct  7 17:54:56 2009
  DistroRelease: Ubuntu 9.10
  HibernationDevice: RESUME=UUID=8d44b89b-2edb-4c02-a4be-94bd25b65081
  MachineType: Acer AOA110
  Package: linux-image-2.6.31-12-generic 2.6.31-12.40
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-12-generic root=UUID=039a096e-3486-4898-9eeb-44a705f8b7fd ro quiet splash elevator=noop usbcore.autosuspend=1
  ProcEnviron:
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-12.40-generic
  RelatedPackageVersions: linux-firmware 1.21
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  Tags:  ubuntu-unr
  Uname: Linux 2.6.31-12-generic i686
  XsessionErrors:
   (gnome-settings-daemon:2006): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
   (gnome-settings-daemon:2006): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
   (nautilus:2092): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
   (polkit-gnome-authentication-agent-1:2118): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
   (gnome-panel:2048): Gdk-WARNING **: /build/buildd/gtk+2.0-2.18.2/gdk/x11/gdkdrawable-x11.c:952 drawable is not a pixmap or window
  dmi.bios.date: 10/06/2008
  dmi.bios.vendor: Acer
  dmi.bios.version: v0.3309
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.vendor: Acer
  dmi.board.version: Base Board Version
  dmi.chassis.type: 1
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAcer:bvrv0.3309:bd10/06/2008:svnAcer:pnAOA110:pvr1:rvnAcer:rn:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
  dmi.product.name: AOA110
  dmi.product.version: 1
  dmi.sys.vendor: Acer

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