kernel-packages team mailing list archive

[Raja Amer Khan <amer@xxxxxxxxxxxxxxxxx>]

apport information

** Tags added: apport-collected raring

** Description changed:

  Hello,
  
  All of a sudden my laptop freezes and I cannot do anything but to hard
  reset my laptop by pressing the power button for a few seconds.
  
  I'm attaching the complete information about my laptop. Please check.
  
  You can get your pc specs through:  sudo lshw -html > mySpecs.html
  (source: http://ubuntuforums.org/showthread.php?t=1052099)
  
  Thanks
+ --- 
+ ApportVersion: 2.9.2-0ubuntu8.5
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  raja       3842 F.... pulseaudio
+ DistroRelease: Ubuntu 13.04
+ HibernationDevice: RESUME=UUID=628b1019-5455-4d79-a51f-33969fc66455
+ MachineType: Acer Aspire E1-571
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-32-generic root=UUID=16b6aff3-73c9-4993-8e6c-fe4cbd3b0ef4 ro quiet splash acpi_backlight=vendor vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.8.0-32.47-generic 3.8.13.10
+ PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-3.8.0-32-generic N/A
+  linux-backports-modules-3.8.0-32-generic  N/A
+  linux-firmware                            1.106
+ Tags:  raring
+ Uname: Linux 3.8.0-32-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ dmi.bios.date: 04/20/2012
+ dmi.bios.vendor: Acer
+ dmi.bios.version: V1.06
+ dmi.board.asset.tag: Type2 - Board Asset Tag
+ dmi.board.name: EA50_HC_HR
+ dmi.board.vendor: Acer
+ dmi.board.version: Type2 - Board Version
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Acer
+ dmi.chassis.version: V1.06
+ dmi.modalias: dmi:bvnAcer:bvrV1.06:bd04/20/2012:svnAcer:pnAspireE1-571:pvrV1.06:rvnAcer:rnEA50_HC_HR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV1.06:
+ dmi.product.name: Aspire E1-571
+ dmi.product.version: V1.06
+ dmi.sys.vendor: Acer

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1248838/+attachment/3902136/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1248838

Title:
  Laptop freezes. Hard reset is required.

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Hello,

  All of a sudden my laptop freezes and I cannot do anything but to hard
  reset my laptop by pressing the power button for a few seconds.

  I'm attaching the complete information about my laptop. Please check.

  You can get your pc specs through:  sudo lshw -html > mySpecs.html
  (source: http://ubuntuforums.org/showthread.php?t=1052099)

  Thanks
  --- 
  ApportVersion: 2.9.2-0ubuntu8.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  raja       3842 F.... pulseaudio
  DistroRelease: Ubuntu 13.04
  HibernationDevice: RESUME=UUID=628b1019-5455-4d79-a51f-33969fc66455
  MachineType: Acer Aspire E1-571
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-32-generic root=UUID=16b6aff3-73c9-4993-8e6c-fe4cbd3b0ef4 ro quiet splash acpi_backlight=vendor vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-32.47-generic 3.8.13.10
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-32-generic N/A
   linux-backports-modules-3.8.0-32-generic  N/A
   linux-firmware                            1.106
  Tags:  raring
  Uname: Linux 3.8.0-32-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 04/20/2012
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.06
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HC_HR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.06
  dmi.modalias: dmi:bvnAcer:bvrV1.06:bd04/20/2012:svnAcer:pnAspireE1-571:pvrV1.06:rvnAcer:rnEA50_HC_HR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV1.06:
  dmi.product.name: Aspire E1-571
  dmi.product.version: V1.06
  dmi.sys.vendor: Acer

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